Kristen was absolutely amazing !
Thank you for sharing your experience with Kristen! We are glad they provided you with the best Dollar Loan Center experience! Visit us at dontbebroke.com
Dollar Loan Center offers Signature Loans up to $5,000 in minutes. Call us today at 866-550-4352 for info.
Written by the business, not verified by us.Dollar Loan Center (www.dontbebroke.com) has a 4.3 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 83% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 81% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Many individuals frequently mention that the staff is exceptionally helpful, patient, and professional throughout the entire application process, making everyone feel very comfortable during interactions. Customers truly appreciate the fast and smooth service, noting that receiving a personal loan either online or in-store is remarkably quick and straightforward. However, some people mentioned issues with communication and unexpected delays regarding the approval and status of their personal loan applications. A few reviewers also experienced considerable friction with strict document verification requirements, leading to frustration when trying to successfully finalize everything.
Auto-generated from all reviews of this business. For reference only.Thank you for sharing your experience with Kristen! We are glad they provided you with the best Dollar Loan Center experience! Visit us at dontbebroke.com
Juan and Angela were both great! Very personable and patient. Easy process.
Thank you for sharing your experience with our team, Sarah! We are glad they provided you with the best Dollar Loan Center experience! Visit us at dontbebroke.com
Thanks to Jaun and Angie for making it possible across country for me
Thank you for sharing your experience with our team, Johnson! We are glad they provided you with the best Dollar Loan Center experience! Visit us at dontbebroke.com
Kersten is the best she explained everything down to the signature. She made me feel comfortable with working with her and the loaning company. I highly recommend dontbebroke for same day loans. Thank you guys for helping me secure the loan I received.
Cortez, we are thrilled to hear about the exceptional service Kersten provided! Thank you for your stellar review and choosing Dollar Loan Center as your fast, payday-alternative lender!
They are very helpful and very great customer service.
Jocelyn, thank you for taking the time to share your experience! Your feedback is much appreciated!
I cant get in touch with a person that is able to process my loan. I have a job during the day. When i call during my break there is nobody available to talk to me. When they call back, i keep missing their calls. Then i get the excuse "they tried calling you three times today".. So? I tried calling three times too. This is beyond ridiculous and a total waste of time.
We apologize for not meeting or exceeding your expectations. We would like the opportunity to address your concerns. Please contact us at [email protected].
Applied online and uploaded all information requested and then I got multiple calls about my VA disability and y I needed the moneyand they didn't get this or that and then all of a sudden they found those things that they said they never received. Then I was told I was approved for $1550 but I explained I didn't apply for that amount. I was told I had to go into the store and show my VA Award letter in person in order to verify the actual document. Dealt with several hours of nuisance for a loan of $500. If you want the run around, this is the place to go!
Hello! We apologize; customer experience is of the utmost importance at Dollar Loan Center. We would like to find out more and discover how we can do better for you. Please contact us at 1-866-550-4352
Alexandra was very helpful and polite as well as patient
Thank you, Bandy, for sharing your experience with Alexandra! We are glad to hear you had a great experience with them at Dollar Loan Center!
The agent that worked with me was polite and professional! Even though I didn't get the amount I wanted, she was able to start me off on a starter loan. I will definitely use them again!
Customer service is our top priority, Robert! We are glad to hear your experience was above and beyond your expectations! Thank you for trusting Dollar Loan Center for your short-term loan needs.
Excellent service
Patrick, thank you for taking the time to share your experience! Your feedback is much appreciated!
Fast , friendly, convenient
Felicia we're glad your service was fast and efficient! We truly strive to provide fast loans with instant funding. Thank you for the fantastic review!
Donovan, gave us an amazing service.
Thank you Leira for sharing your experience with Donovan! We are glad to to hear you had a great experience with them at Dollar Loan Center!
Customer service was awesome and really helped in my situation of need
Customer service is our top priority, Janna! We are glad to hear your experience was above and beyond your expectations! Thank you for trusting Dollar Loan Center for your short-term loan needs.
Very clean and kept location. Bridgette was an amazing loan processor and helped me with my any and all my questions, and finished my loan in a timely process
We are so glad to hear your experience with Bridgette was above your expectations! Thank you for sharing!
Put in for a signature loan on a Saturday morning look promising. I have had to call them every time we have communicated since and nothing has been done but a hard pull on my credit. If it’s not one thing they needed it it’s another. Excuses from pictures too blurry, phone lines are busy, proof of address wrong, need to talk to employer, I left a note and it’s not on there. Unacceptable. Espresso important. This was to me Saturday when I began. This here is Tuesday night and and every time I’ve talked, I have been told give us 30 minutes and we’re ready.
Hi Robert! We're sorry we did not make a good first impression during your recent experience with us. Please contact us at [email protected] so we can address your concerns.
Ms shyenne did a really good job talking and communicating
Dale, we appreciate your recognition of Shyenne's customer service! Thank you for sharing your experience and choosing Dollar Loan Center as your short-term loan provider!
Samantha Called me said I was good to go. I came in and finished the loan process. It was easy, fast, and awesome. I love swag. They have fantastic swag. Footballs, soccer balls, sunglasses, writing pads. I love it all. No other place would qualify me for a loan. Dollar Loan Center did. ❤️❤️❤️
Robert we're glad your service was fast and efficient! We truly strive to provide fast loans with instant funding. Thank you for the fantastic review!
Both Jonathan and Joselyn provided extremely helpful and professional service. Extremely knowledgeable and walked me through the process very well
Sean we are thrilled to hear about the exceptional service our team provided! Thank you for your stellar review and choosing Dollar Loan Center as your fast, payday-alternative lender!
The people that work there are absolutely wonderful and it will help you. Throw everything you need and make sure that you at least get something. I recommend this to Everybody.
Customer service is our top priority, Alexia! We are glad to hear your experience was above and beyond your expectations! Thank you for trusting Dollar Loan Center for your short-term loan needs.
Miss Whitney and Miss Katie in the store helped me out so much not with just the loan but education on how everything work from point a to point b even when time got to a long where any normal person would of hung up and gave in miss whitney helped me out and never gave up I’m a raider super fan that just needed lil help and she is a well don’t wanna say but a bronco fan supper helpful and if anyone every needs lil help I would recommend these gals in the Idaho falls store very helpful thank you miss kattie and thank you very much miss Whitney kudos to you lady’s go raiders miss Whitney if you ever wanna come to the dark side we welcome you with open arms thank you so much SSRN208
Customer service is our top priority! We are glad to hear your experience was above and beyond your expectations! Thank you for trusting Dollar Loan Center for your short-term loan needs.
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