Dorsanee Hair, reveal your unique charm.When you wear Dorsanee Hair, you become the focus of all eyes. Our designers carefully select high-quality human hair materials and use advanced hand-woven techniques to create flowing, natural, and textured hair for you. Whether for daily life or important occasions, Dorsanee Hair will be your secret weapon to shine.We continuously draw on global fashion trends, incorporating popularity, classics, and innovation into product designs, making every Dorsanee Hair wig radiate irresistible charm. Various lengths, colors, and styles are available, which can create strong personal fashion styles as well as natural daily images.Wearing Dorsanee Hair, renew your look. Our detachable design seamlessly blends into your existing hairstyle. Easily manage and change styles, and you will enjoy the convenience brought by wigs. Healthy and comfortable materials ensure a comfortable experience all day long.Choose Dorsanee Hair and meet the most beautiful you. While pursuing fashion charm, we also focus on product safety and applicability. Making your life more wonderful is our unchanging original aspiration.Dorsanee Hair, a leading international fashion brand, provides high-quality wigs to reveal your unique charm and make your life more wonderful.
Written by the business, not verified by us.
Is Dorsaneehair legit?
Dorsaneehair (www.dorsaneehair.com) has a 3.7 out of 5 rating on OK.one, based on 112 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 29% give 1 star; The business has replied to 17% of negative reviews; Reviews mostly discuss Product, Quality, Refund. Last updated 2026-10-25.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the hair feels extremely soft, looks truly beautiful, and comes in lovely colors with wonderful density that holds curls well over time. Many people also appreciate the fast delivery times, extremely helpful customer communication, and carefully packaged items that arrive promptly at their doors.
Some people were dissatisfied with unexpected shipping delays, lengthy delivery windows, and the total lack of reliable tracking updates along the way. Furthermore, a few other people also felt that the actual product quality failed to match website descriptions and encountered trouble securing full refunds.
Auto-generated from all reviews of this business. For reference only.
*****Update*****
So since I have written this review, I have received nonstop communication, and it has been absolutely hysterical! I don't understand how this same employee that was offering a credit and trying to negotiate with me is now begging me to take my review down and telling me she is going to lose her job behind her company having terrible customer service? Having the audacity to tell me that she can't afford to lose her job because she has kids to take care of and now you want to offer me a full refund plus $20 more? How many other customers have they done this to? It's not ok to play around with people's money and then when you get caught up, called out and put on blast then it's I'm sorry please take the bad review down because I will lose my job. OH WELL!!!! STOP PLAYING WITH PEOPLES HARD EARNED MONEY! GIVE ME MY MONEY BACK AND STOP TRYING TO NEGOTIATE WITH ME!
Original review.....
Don't bother!!! I ordered a wig that was supposed to be a blonde curly 200 density 24in and boy oh boy was I in for a surprise when this thing arrived! This looked like it was maybe 100 density and nothing like the video I was promised! I went back and forth with Jessica in customer service for days and provided picture after picture. The wig wasn't even the correct length that I ordered. It was barely 20in mind you I spent almost $300 on this wig. Well customer service had the nerve to offer me a $50 credit on a future purchase and not even a refund. They carried on about how expensive shipping prices are and told me that the $30 shipping would have to come out of my pocket. They tried to go back and forth negotiating with me and the final offer was a $70 refund and I could keep this terrible wig. Don't trust this company at all because after reading all the other reviews I wish I would have read them all first because I only went through the same thing. This is a fraudulent company that takes no pride in customer service matters. I will now take matters into my own hands and report them as a fraud to the BBB as well as my credit card company attached with all the proof of communication of emails and pictures!
First and LAST time ordering from this "company". The hair I ordered ISN'T what I received. NOT EVEN CLOSE TO WHAT I ORDERED!!!! Can't get anyone from customer service on the phone. Support email isn't any help at all, they keep trying to tell me I mixed up my order. Been requesting a FULL REFUND for the past 3-4 days and STILL HAVEN'T GOTTEN A RESPONSE. This "company" ISN'T professional one bit. If you have money to waste, this is the "company" for you. I suggest you Save your money and SPEND IT ELSE WHERE!! The ONLY THIS "COMPANY" HAS DONE is given me excuse after excuse for not wanting to refund my money. The "video" your "Company" sent is COMPLETELY BLACK AND DARK. IT SHOWS ABSOLUTELY NOTHING BEING PACKED, LABELED, NOTHING. IT'S JUST A 20 SECOND VIDEO OF DARKNESS AND NO SOUND. RIP OFF!!!!!
Reply from Dorsaneehair2025-08-19
Dear Andrea,
We are actively communicating with you and doing our best to help resolve this issue. After you reported receiving the wrong hair, we immediately verified the situation with our warehouse. Our warehouse keeps surveillance records of every package before shipment. After carefully reviewing the video, we confirmed that the correct hair was sent.
Additionally, the hair image you provided does not match any products available on our website. Could you kindly check if a family member or friend may have ordered this hair from another store?
Thank you very much for your understanding and cooperation.
Best regards
I brought a wig for my granddaughter from this site. I wanted to return it. They didn’t want me to return it, but they said it was gonna give me a $50 credit and a $50 refund and I can keep the wig. I never got the $50 credit never went to my account and the $50 Refund never came. They are scammers do not buy wigs from them. They will tell you anything. They are no good. Keep your money. Go somewhere else
I love love love my hair so much never have I had an wig where it came out and it already felt flatiron and done I love my wig soo soo much and I can’t wait to get it installed
No way! Absolutely not! Very nice curl pattern, took the color well and the knots bleached in minutes right after. However, it’s super thin, impossible it’s 200% density. Don’t know why it’s being passed off as such. It’s literally see through as you can see in my photo. You can see straight through to the white cap. And I’m a brown gal, so that’s not gonna work. I’m sure this review will never see the light of day on their site, but hopefully folks will check here first.
This cheap Dorsanee hair is the worst I have ever order this lieng winch the Mgr seller lied too me not once but 3 times I order a 200 density wave 20 inch blonde wig then because im military i found out I had too leave after waiting two weeks too hear anything back from this awful bussiness I actually canceled my order a few days ltr she then clain they had sent out the package I cancel 2 times she kept lieng after speaking too FedEx they were lieng for her as well then she push the package through and I finally receive it nothing as described it was 120 density was supose too be 210 density i can feel the track I make wigs also for cancer patients so I know all about them it was 16 inch supose too be 20 inch chopped all up and some is am so pisted I will never order from these thieves I also written a letter too our US distribution center trade market and a letter is going out too our president trump too banned her business DONT PURCHASE FROM THIS BUSSINESS WARNING !
Reply from Dorsaneehair2025-06-14
Hi, China Liz cake, we are so sorry for that we can’t find your order number by your first name “China Liz cake” only. If possible, could you pls leave us your correct order number, correct full name or email address here? Then our specialized customer service will contact you and help you out asap. And we indeed thanks for choosing our brand.
Thank you
Best regards
This wig checked all of the (bad) boxes. Thin, shedding, smelled, tracks showing, straw like, bad cap design. I wanted to return, but only got $20 back. I guess just take the $147 loss. I can't return now because I brushed it and it shed so much, the already thin wig is now even more bare. The wig is in the trash. I am a real customer. PLEASE don't waste your hard earned money.
I’ve never ordered fro
This company nor do I intend to based off the reviews !! Sad because I’d planned on spending a considerate amount of money buying from them based off the pictures! But always read the reviews people it’ll save you disappointment and money every time!!
They are scammers, I ordered a kinky V-part supposed to blend perfectly with frizzy hair and they sent me a V-part that did not meet the criteria at all in description, a wig of poor quality, Straight hair that does not blend with frizzy hair, and did not want me to return the v-part for a refund.
The lace is super easy to melt and it looks incredibly natural - my friend even thought it was growing out of my scalp! Perfect length, nice and full, and easy to style!
10/10 everything about this wig and Dorsanee is a 10/10 plus!!!! I ordered this hair for my birthday party. It’s pre-plucked, I did cut the lace a little shorter, I applied foundation and it fit perfectly. I do have a small head and found this wig to be a little big for me, it's a medium on the website but I needed a small, about 21 inc, so I contacted customer service and she helped me custom make my own wig! Everything was great. I'm really thankful.
I wanted to start my trip with a new wig, so I double-checked the delivery time with customer service. They were awesome, and it arrived in 3 days! I love this water wave wig, it's 100% human hair, easy to dye and bleach. The HD lace melts perfectly and it's true to length. No shedding even after bleaching it!
I love this wig! The quality, pattern, and length are all amazing, and the price is unbeatable! It doesn't shed at all, even after washing it tons of times. I have to tell all my friends about this wig and where I got it!
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