Dreamstime (www.dreamstime.com) has a 3.5 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 31% give 1 star; The business has replied to 95% of negative reviews. Last updated 2026-08-10.
I enjoy and have used several of the images from the platform. The search function is excellent and efficient. Downloading images is easy and also efficient.
Thank you for your review!
The site is specifically made to get your money with a subscription. The 15 photos trial advertised will get you one photo that you can't you. The 14 left are only downloadable with watermarks and without the option to buy a license separately, you're forced to buy a subscription and the UI for cancelling is so atrocious, it's specially made to make the user pause the subscription for 2 months instead of cancelling for real, that's really scummy! And also most of the pictures are trash and some look like they're shot on phones.
I'm sorry to hear about your experience with Dreamstime. It sounds like there were a lot of frustrations regarding the subscription and cancellation process. We appreciate your feedback and will ensure it's passed along. If there's any way we can assist you further, please let us know. Your comments about the photo quality are also noted, and we'll continue working to improve our offerings. Thank you for sharing your thoughts.
Thank you for your review!
Good site, good
Thank you for your review!
great site, but would love better payment per images
Thank you for your feedback. We’re committed to offering competitive rates and are proud to be among the highest payers in the industry. We value your contributions and are always looking for ways to enhance your experience. If you have any questions or need more information, our support team is here to help!
I’ve been a content provider to this agency for years and have thousands of images that sell well with other popular agencies. I’ve many thousands of high quality images that sell a lot with other agencies. But sales from this agency are the poorest out there by far, think carefully if you’re a content provider by uploading your work to this agency. Sales are few and far between, a disaster. On top of that you can’t adjust the payment so you have to earn 100 dollars which is ridiculous as other agencies allow you to adjust the minimum payout. What it means is that content providers are being denied access to there money for months, certain my case. They should at least have adjustable minimum payout like Shutterstock. In the past I contacted Dreamtime and the agent allowed by to get my owed payment even though it was just bellow 100 dollars. Not now, I’m around 91 dollars and when I kindly asked for them to send me my payment that point blank refused, pretty bad customer relations, maybe they are going bust. So avoid this agency if your a content provider you won’t make many sales and customer service is rude. I’ll think I might delete all my images from this agency as it’s really poor service, Little sales and I know other content providers have shared similar issues.
Hi Nick, Thank you for your feedback. I'm sorry to hear about your experience. We understand that the $100 payout threshold can be frustrating. This policy is in place due to bank fees associated with smaller transactions. However, we appreciate your concerns and are always looking for ways to improve. Your insights are invaluable, and I'll ensure they are shared with the team. If you have any further questions or need assistance, please feel free to reach out. Best regards, The Dreamstime team
I have been working with Dreamstime for 8 years, and I am extremely satisfied with our collaboration. Their platform is user-friendly, their support is excellent, and I truly appreciate the recent updates they have implemented—they have significantly improved the overall experience. I highly recommend Dreamstime to anyone looking for a reliable and professional stock photo agency.
Thank you for your review, Kamila!
great pics, great site, ease of viewing, would like a bit better search engine, especially options
Thank you Shaun!
My review is based entirely on the free trial and subscription process. Once the free trial is initiated it is not a simple process to cancel the repeat payments. It is clearly set up to take money from people who either forget or, more concerning, struggle navigating the steps needed to cancel payments. It's terrible customer care, exploitative and quite simply unacceptable for a web-based service to work in this manner.
I'm sorry to hear about your experience with our cancellation process. We aim to make it straightforward and appreciate your feedback. Your concerns about the subscription process are important, and we'll work on improving clarity and user-friendliness. If you need assistance or have any questions, please reach out. Thank you for bringing this to our attention.
This company has always provided great product, love the images ! Also customer service is quick to respond and take care of any issue!
Glad we could asssist!
Thank oyu for youre review!
I was looking for a website where I could purchase only a few photos. Dreamstine offers this using credits. They have 2 tabs: one for subscriptions and one for credits. To me this implied that the credit were not subscriptions, but as I clicked to process my payment, I noticed fine print that the credits renew every month like a subscription. It was also not very clear the credit expire at the end of the month if you don't renew. I find this very deceptive. The information was available, but you have to look extremely carefully.
Thank you for sharing your experience, and I'm sorry for any confusion regarding our credit system. We aim to provide clear information, and your feedback is invaluable in helping us improve. I apologize for any inconvenience this may have caused. We’ll work on making the details about credit renewals and expiration more transparent. If you need further assistance or have any questions, please reach out to our customer service team—they're here to help!
I canceled my auto renew and they still charged me. This is a classic scammy site that makes it hard to cancel and doesn't give you a warning before charging you. Avoid them at all costs, there are more valid sites out there.
I'm truly sorry to hear about your experience. This is not the impression we want to leave, and I apologize for the inconvenience you've faced. Please contact our customer service team directly so they can resolve the issue promptly and ensure no further charges occur. Your feedback is important, and we'll work on improving our cancellation process to make it more user-friendly. Thank you for bringing this to our attention.
Horrible customer service. Make sure you take note of which website you sign up for. Kimberly has no customer service skills and Tom, the manager,was reluctant to apologize on behalf of his worker. Better off with depositphotos.
I'm really sorry to hear about your experience with our customer service. This is not the level of service we strive to provide. I apologize for any frustration caused and assure you that we value your feedback. We'll address this internally to ensure better support in the future. If there’s anything we can do to rectify the situation, please let us know
Dreamstime offers solid earnings, fast verification, quick payouts, and an overall user‑friendly contributor experience. The platform is easy to navigate, but it still lacks some standard features—most notably the ability to organize same‑theme images into albums instead of relying on lightboxes. The upload AI can behave unpredictably, and the description field doesn’t handle special characters or indicate its character limit, which often results in text being cut off and extra work to fix. Uploading vector files separately is also time‑consuming. Despite these drawbacks, the core functionality is strong, and with a few improvements, contributing could become much smoother. I’d also love to see more sales.
Thank you for your detailed feedback! We’re glad to hear you appreciate our solid earnings, fast verification, and user-friendly experience. Your insights about organizing images, the upload process, and handling vector files are invaluable. We're constantly looking to improve and your suggestions will be taken into account as we refine our platform. We’re committed to enhancing the contributor experience and increasing sales opportunities. If you have more ideas or need assistance, feel free to reach out. We’re here to support you!
Everything Auto-RENEWS unless you go in and turn off auto renewal on your account. This should not be in fine print or even the default for customers that are buying "credits" instead of a "subscription." Obviously, a subscription is going to auto-renew, but if you're buying enough credits to download an image that you found, it should not keep charging you for that many credits every month until you find the (hard to find) cancellation of the auto renew. The text you have to click on to cancel is not a button or even look like a link that is clickable. It only shows you it's a link when you mouse over the exact words. It feels slimy. The only reason I gave them 2 stars at all is because they had a phone number that actually got answered quickly and my refund was offered cheerfully.
Thank you for your feedback, and I'm sorry to hear about your experience with the auto-renewal process. We appreciate your comments, as they help us improve our services and user experience. It's good to know that our customer service team was able to assist you promptly and offer a refund. We’ll work to make the cancellation process clearer and more straightforward. If there's anything else we can do to assist you, please let us know. We value your input and hope to provide a better experience in the future.
Without exaggeration, I consider your photo bank to be one of the best. After the terrible failure of Shutterstock, constant glitches and delays in checking illustrations by Shutterstock inspectors for several weeks, after the fantastically idiotic Getty rules that they themselves do not follow, and after the terrible Getty support that responds to requests for several weeks... You are just an island of light on a par with Adobe. If there was an opportunity to become your and Adobe's exclusive author, I would not hesitate for a second!
Thank you so much for your incredible review! We’re thrilled to hear that you consider us one of the best. It’s wonderful to know that our platform stands out positively for you, especially in comparison to your past experiences. We strive to provide a seamless experience and efficient support for our contributors, and your feedback is truly appreciated. If you ever have any questions or suggestions, please don’t hesitate to reach out. We’re excited to continue supporting your creative journey!
Excellent feedback on photos I submitted has helped me to improve my photography skills.
Thank you for your kind words! We're thrilled to hear that our feedback has been helpful in enhancing your photography skills. Supporting our contributors' growth is a priority for us. If you have any questions or need further assistance, feel free to reach out. Keep up the great work!
A very poor experience indeed. Their free trial only includes watermarked images which is not explained when signing up. Watermarked images are totally useless and not usable! Seemingly this is just a ploy to get you to sign up for a subscription plan and hope that you do not cancel before the first payment. We will not be returning to Dreamstime... the imagery isn't that great either.
I'm sorry to hear about your experience with the free trial. It sounds frustrating, and I apologize for any confusion regarding the watermarked images. Your feedback is valuable, and we'll work on clarifying our trial offerings to prevent misunderstandings. If there's anything we can do to assist you further or improve your experience, please let us know. Thank you for sharing your thoughts.
Thank you for sharing your positive experience! We’re delighted to hear that you’re happy with Dreamstime. If there's anything you need or any feedback you’d like to share, feel free to reach out. We’re here to help and support you!
107 reviews matching