As a Singapore based startup, Drive lah is a peer-to-peer car sharing platform where you can rent a large variety of cars, always nearby at great value. All trips on Drive lah are insured through our insurance partner - Tokio Marine. The idea is simple: car ownership is expensive in Singapore (per month yet only use the car 5% of the time – cars are mostly parked. With Drive lah you can reduce the cost of ownership by renting it out when you don’t need it in a safe way. Renters can rent those cars when they are not used by their owners at good value.In a fast-growing non-ownership economy where taxi, food, beauty is available on-demand, Drive lah is envisioning to take the lead in distance travel and simplifying car access
Written by the business, not verified by us.Drive lah (www.drivelah.sg) has a 3.7 out of 5 rating on OK.one, based on 405 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 49% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. People frequently praise the staff and support team for being exceptionally helpful, polite, and genuinely caring during every single interaction. Reviewers highlight that customer service representatives respond very quickly on the live chat to guide users smoothly through any problems. Consumers strongly appreciate how efficient, clear, and reliable the platform is for handling various vehicle rentals and personal requests. However, some reviewers mentioned specific challenges regarding verification timelines and occasional difficulties with the car listing process. A few users also noted experiencing frustrating wait times during certain customer service sessions before getting answers.
Auto-generated from all reviews of this business. For reference only.The verification is fast and smooth supporting by the great support team.
Hi CK, Awesome to hear this! Quick and smooth verification is exactly what we aim for, and our support team is always ready to make getting started with Drive lah hassle-free. We'come to the community, here’s to more easy, stress-free car-sharing adventures! Come back and leave us another review at the end of your trip. — The Drive Lah Team
Rhea was a great help! She stayed on the line whilst I enquire with the mechanic on the tyre changing process.
Hi Jack, Thanks for sharing your experience! We’re glad Rhea could stay on the line and guide you through the tyre process — that kind of hands-on, supportive service is exactly what makes Drive lah Singapores premier car sharing service. Now you're back on the road, enjoy the drive and remember to come back and leave us another review at the end of your trip! — The Drive lah Team
I had a good experience with Drive Lah. The Resolutions Team was responsive and professional, especially Godie, who kept me updated throughout the process. My case was handled promptly and communication was clear and reassuring. I appreciate the effort taken to resolve the issue efficiently. Overall, a reliable platform with helpful customer support.
Hi Ica, Love hearing this! Godie and our Resolutions Team make sure problems get sorted quickly and smoothly, so you can get back to the freedom of car sharing without the stress. Clear communication, fast action, and reliability — that’s what makes Drive lah a platform you can trust, and the preferred car sharing platform in Singapore. We're glad you had a great experience, feel free to repost on Google https://g.page/r/CVx-yrgveme5EAI/review, and remember to tell your friends. Thanks for choosing Drive Lah. - The Drive lah Team
Customer service was prompt and the call was short and simple, very efficient system, agent's name is TRIXIE
Hi Shajahan, Thank you for the great feedback! We’re glad to hear you had a smooth and efficient experience with our customer service. We’ll be sure to pass your kind words on to Trixie. Thanks for choosing Drive lah 🚗 - The Drive lah Team
Hi EMS, We’re glad the issue could be addressed and partially resolved. If there’s anything further we can assist with, feel free to reach out — we’re here to help. - The Drive lah Team
Hi EMS, Thanks for the update, and the positive review! We’re glad the issue was resolved quickly with the photo evidence provided. Appreciate your cooperation and thank you for choosing Drive lah 👍 - The Drive lah Team
New to the platform.Hopefully everything goes well and smooth.Thank you
Hi Amiruddin, Welcome to Drive Lah! We’re glad to hear your registration was fast and efficient. You’re all set to enjoy a smooth, flexible car-sharing experience — great value, real cars, real people. Thanks for joining us, and happy driving 🚗✨ - The Drive lah Team
Very good support and very professional from Trixie
Hi Franck, Thank you for your positive review! We’re really glad you had a great experience and that Trixie was able to support you so professionally. We’ll be sure to share your feedback with her — thanks for choosing Drive lah 🚗✨ - The Drive lah Team
Fast and efficient support. Thanks to Trixie for her professional support.
Hi Terrence, Thank you, we appreciate your feedback! We’re glad to hear you had a fast and efficient experience, and that Trixie was able to support you professionally. We’ll be sure to pass your kind words on to her. Thanks for being part of the Drive lah community 🚗✨. Enjoy your day! - The Drive lah Team
Edelyn your Cs did a good job and got back to me . she is reliable...
Hi Ean, Thank you for the feedback! We’re glad to hear our team provided reliable and helpful support. We’ll be sure to pass on your kind words — it’s always great to know our team is making your experience smooth and hassle-free. The way it should be! — The Drive lah Team
The customer service is very prompt and helpful. As a first time user, there were several queries i had and issues i faced - all were promptly addressed by the customer service team. They were polite, friendly and efficient. Special thanks to Doris, Trixie and Amber.
Hi Anita, Thanks for sharing your experience! We’re glad our team could make your first Drive lah experience smooth and hassle-free. Our goal is to make car sharing simple, convenient, and reliable — and it’s great to hear Doris, Trixie, and Amber delivered just that. We look forward to keeping you on the road with ease! — The Drive lah Team
Thanks for the positive review, we're glad you had a good experience.
Received assistance from Gem for a technical issue. She was polite and pleasant throughout the conversation, and the issue was solved within reasonable timeframe. Thank you!
Thank you for sharing this with us — it’s great to hear that Gem was polite, pleasant, and able to resolve the issue for you within a reasonable timeframe. That's exactly what we aim for. We’ll happily pass your feedback on to her. Thanks for choosing Drive lah, and we’re always here if you need further support!
swift response and efficient for customer service
Thanks for your positive review. We're glad you had a good experience!
Rhea Immediate and responsive staff. Appreciate the explanation and support.
Thanks for the positive review. We’re glad Rhea could assist you quickly and clearly. Look forward to being of assistance in future should you need.
Thanks for the positive review. Fast responses and easy communication are what we pride ourselves on.
The onboarding officer, Ralph, was very responsive and gave excellent assistance to my application.
Thanks for sharing! We’re glad Ralph could provide such responsive and helpful support during your application — we’ll pass on your kind words to him!
Amber is a patient person. Thank you
Thanks for the endorsement. Patience, is only one a Ambers great qualities. We'll be sure to pass it on to her. Enjoy your day!
Thanks for the positive review.
Seca was quick to respond and helpful in assisting my request.
Thanks for the positive review and endorsement of Seca's work. We'll pass on the message. Enjoy your day!
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