We're on a mission to DO GOOD for Southeast Texas by helping our members achieve their hopes and dreams. We believe you matter most...and deserve 5-star service. Your experience is important to us! Should you have any questions or concerns, please feel free to contact us at [email protected].
Written by the business, not verified by us.DuGood Credit Union (www.dugood.org) has a 4.7 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 92% of negative reviews; 29 of them were added in the last 12 months. Last updated 2026-09-06.
The help and understanding of the loan and interest rate i got high as interest rates are now
Hi Anthony, We know buying a vehicle is a big decision, and we're glad to hear that our staff was understanding and helpful. Thank you for choosing DuGood!
I like doing my banking at Du good federal credit union they make you feel at home.
Hi Ronald, Thank you for making our day! It's our goal to create that feeling for all of our members. We're so glad that you're enjoying the DuGood Difference!
Vanessa was very helpful and prompt in completing our paperwork. Overall good experience.
Hi Duke, Welcome to DuGood! We're so glad you had a great experience working with Banesa. We look forward to serving you!
Very easy to deal with one trip into the Branch and got the job done thanks for all the help thanks again. Joey
Hi Joseph, We're so thrilled to hear that getting your loan was quick and easy! We hope you're enjoying your new vehicle. Thank you for choosing DuGood!
Marrissa got to bottom of my problem quickly.
Hi Stephen, Thank you for taking the time to leave a review for us! We're so glad that Marissa was able to help get everything solved. We're grateful for the opportunity to help with your loan!
five star experience
Hi Melanie, Welcome to DuGood! We're so pleased you had a great experience opening your account. We're excited that you're part of our credit union family!
Employer worker, Wanda Thomas is excellent and well knowledgeable of her job duties. Her kindness and patient speaks volume. She went above and beyond her duties in making sure my account was exactly like I requested. New account, Nall Street, Port Neches, Texas.
Hi Vicki, Welcome to DuGood! Thank you for the kind words about Wanda. She is such a kind soul, and we're so glad you enjoyed working with her. Thank you for choosing DuGood. We look forward to serving you!
Hi Vlad, Thank you for your review! It seems this feedback may have been intended for a different business. We truly appreciate you taking the time to share your thoughts and hope you have a great experience wherever you intended to leave this review.
Very professional.
Hi Cebson, Thank you for the kind review! We're grateful for the opportunity to help with your loan.
Banesa Maldonado did an amazing job helping us with our transaction. The service was quick and professional. Highly recommend Dugood Federal Credit Union.
Hi Edwards, Thank you for your kind words about Banesa! We're thrilled that you enjoyed working with her. We're grateful for the opportunity to help with your auto loan, and we hope you're enjoying your new ride!
KRISTIN AT THE BEAUMONT BRANCH IS THE BEST WE WORKED WITH HER ON A CAR LOAN IN SEPTEMBER AND JUST COMPLETED ONE LAST WEEK. SHE MAKES EVERYTHING SO SIMPLE. WE LOVE HER AND HOW EASY SHE MADE IT TO GET INTO OUR NEW VEHICLES FOR MY HUSBAND AND ME. CARLTON AND KIM GREEN
Hi Mr. and Mrs. Green, Thank you so much for the kind words about Kristin! We're thrilled that you had such a great experience working with her. Thank you for choosing DuGood and trusting us to help with your vehicles.
Wendee was a great help! She answered all of my questions and even helped with the ones I did not know to ask.
Hi John, Welcome to DuGood! We're so excited you're part of our credit union family. Thank you for the kind words about Wendee! She's a gem, and we're glad you enjoyed working with her.
Dugood is always good to do business with. It always goes smoothly and quick. They always take care of our needs.
Hi Raymond, Thank you so much for the kind words! We're honored that you chose DuGood for your loan and hope you enjoy your vehicle!
Both ladies were very friendly and explained things very well. They answered all questions. My husband and I are very impressed by this branch.
Hi Kathy, Welcome to DuGood! We're so honored that you chose our credit union. We're so thrilled that you had a great experience with our staff. We look forward to serving you!
Friendly bank officers. Professional service. Quick results
Hi Paul, Thank you so much for choosing DuGood for your loan! We're thrilled to know you had a great experience with our staff.
Hi Vincent, Many thanks for the kind review! We're grateful for the opportunity to help with your loan.
I normally use Cara but she was out so I used Alison who was more than helpful and had my loan handled before the end of the day.
Hi Lisa, Thank you for the kind words about Allison! We're so glad she provided the 5-star service you're accustomed to. We appreciate the opportunity to help with you're loan!
I went in and had a very short wait and had no issues setting up accounts.
Hi Jeremy, Welcome to DuGood! We're pleased to hear that opening your account went so smoothly. We look forward to serving you!
Talent. My representative knew what to do and helped facilitated all things as needed. I’m very happy!!!
Hi Nancy, Thank you for trusting us with your auto loan! We're so thrilled that you had a great experience with our staff.
Extremely friendly and informative. Quick response to get loan set up and funds available
Hi Cynthia, Thank you for choosing DuGood for your loan! We're so glad your experience was fast and friendly!
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