Easirent

The worst company ever!

The worst company ever!! They're are thieves!! They charge me twice and then said that the manager is not on site and they can't fix it

Great customer service and price!

Will not be back

The first car I was offered had a long crack in the windshield. The person asked if I minded having a crack there and I said I most definitely was. The next car was dirty , mostly the windows and some interior. There was no fluid in the washer reservoir. The drivers seat manual adjustment level was missing so I could not adjust the seat.

Very bad over charged gave different…

Very bad over charged gave different car and also stole 356€ from my card car for 8 days cost me over €900

Great customer service from marcus but…

Great customer service from marcus but the tires were not good

Stealing from customers and renting out lemons

The guy at the counter was fine for the most part. However, I got charged for unlimited mileage and my Priceline itinerary says I already paid for it. Also he did not tell me when I told him I was using tolls how much it was. Just grazed by it so I guess shame on me. He managed to dupe me. I am only on tolls for 84 miles today and 84 miles Saturday. I won’t touch a toll the other days. I could have bought a surpass and paid a total of 20 dollars for both trips. Extremely dishonest. Adding to it I have to call customer service tomorrow because the check engine light is on. Not to mention right in front of the drivers side the inside of the windshield was extremely dirty. My reservation double and both larger fees could have been avoided. One came with my reservation as it was and the other I got duped. Likely will never use this company again.

The experience was actually amazing

The experience was actually amazing. After reading several reviews, I was a bit nervous, but I decided to give it a try because of their consistently low prices. I’m glad I did—there were no issues, no hidden fees, and the entire staff, from check-in to check-out and even the shuttle driver, was professional and friendly. I’ll definitely continue using them at the Jacksonville location.

Easirent know me well

Easirent know me well, very month I'm hiring. It's a fantastic service

Julius was kind and accommodating from…

Julius was kind and accommodating from begining to end . He was helpful and kind even when I foget my garage door opener in the rental after drop off . I appreciate his assistance and professionalism!

The pricing is deceptive and not transparent

Easyrent offer good prices, but once I arrived, they said they didn’t accept my insurance because “it doesn’t pay.” I ended up paying $850 for a car for just three days. Very disappointing experience.

Good experience

Shuttle from the airport was prompt and the driver was pleasant and accommodating. The wait time inside the office was minimal and the service representative was friendly and accommodating as well.

thanks Fernando

I feel compelled to give them a 1…

I feel compelled to give them a 1 because they charged me twice and so far have not responded to my calls. You can't charge what you want, go M.I.A and then expect a good review. I need answers.

good work Frnando

Absolutely deplorable

Absolutely deplorable. Car booked for 9am. Arrived at airport at 0915. Phoned them to come and pick me up as office is outside airport perminter ( 25 min walk ) No answer. No answer to several calls. Called for 45 minutes for shuttle. Changed to other company and requested a refund. Staff member name beginning with B then went for his breakfast and was otherwise busy. He decided not to wait for a CUSTOMER who paid in full as the CUSTOMER was 15 minutes a pass pick up time. Looking at other reviews confirm poorly run operation - zero oversight. stay clear. Horrific

THIS COMPANY NEEDS TO CHANGE THEIR NAME…

THIS COMPANY NEEDS TO CHANGE THEIR NAME TO NON-EASI-RENT!! DO NOT RENT FROM THEM!! Read the reviews! Wish i had. Everyone describes my experience…no decent signage of where u have to go, bake in the phx sun til their shuttle arrives 30 minutes later, unable to check in early because no booking number was sent, long line at the office, requesting insurance declaration pages or u have to buy their insurance, everyone’s cars were dented and dirty. Overall rental time took 2 hours. This is a scam of company with hidden fees and should not be associated with Expedia.

Tristen was helpful in accommodating my…

Tristen was helpful in accommodating my need for an SUV. The rental was great and the wait for transportation to the airport was minimal.

Only one person at counter

Only one person at counter. Locals having to pay for mileage while out of towners do not is crazy. Advertising unlimited mileage when it is really not unlimited is so unacceptable.

Had a great experience with easiest

Had a great experience with easiest. No lines , minimum waiting time

What a terrible experience

What a terrible experience, when arriving at car rental center we had to take yet another shuttle from that center to the Easirent. Upon arrival the wait was out the door with only one person at front desk, the building was in complete disarray and falling apart. I just arrived after a long flight and late for a business meeting. When I was given the car it reeked of cigarette smoke. When I started on the freeway the tire alarm went off saying 15 PSI I had to go 45 mins out of my way to find a gas station and fill the tire. When I tried calling over and over to let the rental place know they never unsewered the phone. I was made to be late now for my my meeting. Then the next day I had to be out of my hotel by 5:30am for my next meeting. AGAIN, upon driving on the freeway the tire alarm went off and the wheel started to wobble as I was going the 70mph and I had to slow to a crawl and put on my hazard lights as I made way to the next exit. HOW DANGEROUS of a position I was placed in and now made to be late AGAIN!! As I returned the car, I let the lady know what had happened, she just siad "ok, have a good day.." NO apology or attempt to try and rectify the situation. I was unheard and dismissed like a dog. DO BETTER please you are going to kill someone with your standards and care being at an all time low! This was in Irvine, TX and I would never recommend anyone to go here.