Easy website to use
Easy website to use, good delivery service, items look good value for money. Will recommend.
About Easy Florist
Data updated- Website
- www.easyfloristsupplies.co.uk
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 17 reviews
- Replies to negative
- 47% (9/19)
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About this business
The Home Of Florist Supplies: for all your florist sundries including ribbons, cellophane, silk flowers, floral foam, glass vases, wedding accessories and much more. Trade & Wholesale accounts available.
Written by the business, not verified by us.Is Easy Florist legit?
Easy Florist (www.easyfloristsupplies.co.uk) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 78% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 47% of negative reviews; 17 of them were added in the last 12 months. Last updated 2026-09-01.
What people say
Good quality plant trough delivered…
Good quality plant trough delivered speedily: very pleased with the service.
Very good quality vases for a good…
Very good quality vases for a good price. Speedy delivery and delivered with care
Do not use this company
Flowers arrived in time but the roses were droopy and most of the petals fell off when opened. Tried to contact them to complain, phone number went dead when I rang it. Sent an E Mail but it was rejected as the address (given by E Florist) was not recognised. Appalling service. I will not use this company again.
Disgusted: 7 WORKING days to advise" not in stock!
Ordered florist ribbon and mossing pins on November 30th. This is for a large floral tribute for my sister, so was "time sensitive". Received this email TODAY, 11 December, despite it being the LAST date my order was due to be delivered: Thank you for your order with us! Our dispatch times were extended to approx. 5-7 working days due to the influx of orders we have. This is just estimated and out of our control. We do apologise. You can expect your order to be with you this week but we're afraid we're out of stock of - X2 Red - 50mm Premium Pleat Ribbon 10m Would you like to pick an alternative item? Please provide the product code of what you'd like instead. Pre-order this item to be sent when we receive it back in stock? Receive a refund for this item and have the rest of the order sent out? Please confirm how you wish to proceed? Our apologies for any inconvenience caused. It is not just inconvenient but so distressing that the ribbon is not available. Have requested a refund but have been advised it will take 3-5 days (working I guess) to process this. Just NOT good enough "easy florist".
Reply from Easy Florist2024-01-02
We are terribly sorry to hear about your disappointment and distress regarding your recent order. We fully recognise the significance of your floral tribute for your sister, and we deeply regret any frustration this situation may have caused. Unfortunately, the warehouse experienced delays in notifying us about the out-of-stock item, attributed to an unexpected surge in orders during the Christmas period. We wanted to give you the option of selecting an alternative item for a prompt dispatch through our next-day delivery service. We appreciate your concern regarding our refund time of up to 3-5 working days. However, these can indeed be instant, depending on your bank's policies and processing times. As a gesture of goodwill, we have sent you an email containing details of free Express delivery on your next order. We hope this helps to alleviate some of the frustration caused by the delay. Your feedback is valuable to us as helps us to continually improve our services to provide you with the best experience possible.
Delayed delivery
Products arrived well packaged and were just as described and of good quality. The problem was the length of time they took to arrive - 9 working days although the website says 4-7 days. They arrived too late for my need which was disappointing.
Reply from Easy Florist2024-01-03
Hi Sue, Thanks for providing your order number and feedback to our team. I'm sorry we disappointed you and we fell short of our expectations at this point. We had an influx of orders over black friday and didn't deal well enough with them. We've fed this back in management meetings to discuss a plan to better cope with this next time and I hope we can serve you better then
So it’s just been dispatched
So it’s just been dispatched ! A week after it was ordered ! So slow it’s useless had to buy stuff elsewhere. Poor service, everyone is busy at this time of year but get stuff out quickly. I think as I was told it would be here by Tuesday it’s more disappointing! Plus the tracking code doesn’t work to even see where it is !
Reply from Easy Florist2024-01-02
Hi Heather, I'm sorry i've had a look into your order and can see it was delivered after 8 working days which is 1 day later than our 7 working days target that was given at the checkout. I'm sorry about this we were extremely busy during Black Friday and when we have unfortunately fallen short on this occasion
Poor communication from company
Update: My order did arrive on the 30th and am pleased with it except quality of berries are poor. I could see through tracking on their website that the order only left their warehouse after I was meant to have received it (the 5-7 working days) then they sent it express. The problem with this company is poor communication. If you have a problem they don’t pick up the phone and it automatically cuts off and they reply to your emails after 3 working days. Honestly if I hadn’t complained I’m not even sure that they would have sent my order in good time. It’s fine if a company has a backlog but they need to send update emails to their customers. Original post: Very worried my order won’t be delivered in time for my event next week. Ordered on the 20th and only chose the company as said would deliver in 5-7 working days. 6 working days later haven’t heard a thing and no tracking/delivery details supplied. Beginning to worry that it hasn’t even been dispatched. Can’t even contact the company by phone, if you ring the number provided it just hangs up on you. This has become stressful for me as if it won’t arrive I’ll need to source from somewhere else but I can’t even find out when it will arrive. I sent an email and they said it’ll take them 3 days to reply…that is simply not good enough.
Reply from Easy Florist2024-01-02
Hi Araminta, thank you for your sharing your order details and experience with us. I'm sorry that you've had a bad experience and i've looked into what happened. Unfortunately we were very busy in November and we did have to extend our lead times to 5-7 working days. I can see that order was despatched on the 6th working day and unfortunately the courier didn't deliver next day as was selected on their service but delivered the day after meaning it was on the 8th working day. I'm sorry about this and we were expecting it to be with you on the 7th working day as we'd originally communicated but due to a courier error it was delayed by 1 day and we weren't away of this until after it had then been delivered so unable to communicate this to you at that point.
Simply superb!
Ordered a bunch of things to make my Christmas wreath. All items were in stock, at reasonable price, received quickly and well packaged. Got updates and tracking information, so no confusion. Ordering from small business is so well worth it!
Efficient service
Efficient service. Quick delivery.
Excellent service
Excellent service Very reasonable price
Great prompt service
Great prompt service. Have used them before. So would highly recommend.
Very good company
Very good company. I was pleased with product and price. Thank you I hope to use you again.
Great Service
Great, prompt service and delivery many thanks
Great flowers
Great flowers! The flowers are fantastic, the stems look very artificial but the roses look so good that they’re still 9/10!
My order was delivered quickly
My order was delivered quickly. The items that I ordered were great value.so
Great quality
So so easy to order and the quality of the artificial flowers is amazing thank you again - this is the third order from them and would definately recommend
Ribbon came quickly and is perfect for…
Ribbon came quickly and is perfect for wreaths
Speedy delivery
Speedy delivery, great product.
Everything was delivered within a few…
Everything was delivered within a few days. Items were packed well and arrived without any damage.
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