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Events & Entertainment

Easy Florist

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101 reviews

4.2101 reviews
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About Easy Florist

Data updated
Website
www.easyfloristsupplies.co.uk
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
17 reviews
Replies to negative
47% (9/19)
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About this business

The Home Of Florist Supplies: for all your florist sundries including ribbons, cellophane, silk flowers, floral foam, glass vases, wedding accessories and much more. Trade & Wholesale accounts available.

Written by the business, not verified by us.

Is Easy Florist legit?

Easy Florist (www.easyfloristsupplies.co.uk) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 78% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 47% of negative reviews; 17 of them were added in the last 12 months. Last updated 2026-09-01.

What people say

1 star is far to many for this…

1 star is far to many for this ridiculous company that uses evri tracking update stated sorting out at hub this was 4th august today is 10th august, the company they issued full refund. Providing i get it and yes tracking stated they called the item back so it sounds as if the company could be scammers. I wouldnt use this company again and advise anyone not to unless you want to face issues and not get goods and it seems strange tracking updates after seller refunds stating evri says i wont be getting item no evri didnt state this seller did by asking for returning item and yet on friday 7th easy florist staff in email stated it was out for delivery yep and im full of it as well lets say easy florist clutches at straws unproffesional and not worth 1min of your time

Reply from Easy Florist2026-08-10

As you requested a refund due to your order not being delivered we have issued a refund and requested for the item to be returned to us. A full refund for your order has been issued. Kind Regards Easy Florist Supplies

They use Evri as a courier so beware

They use Evri as a courier so beware. Ordered 2 planters, after 7 days of waiting and the tracking number continually informing me they were still waiting for it, I asked for a refund. Instantly the tracking number worked telling me that Evri had been requested to send the planters back to Easy Florist. Total waste of my time. I’ll shop elsewhere in future.

Reply from Easy Florist2026-07-30

We are sorry you have had a bad experience due to our courier and the tracking only updated once we launched an investigation with them. We understand this has now been resolved, but if you need anything further please contact us again.

Terrible Overall Service

Terrible customer service, items were delivered broken and the wrong vases were delivered. We returned the items using their return system, which were broken during return delivery, then they have refused to refund these items.

Reply from Easy Florist2026-07-28

We are really sorry to hear this - please reach out to us by email on [email protected] so we can look in to this for you.

High quality glass cylindrical vases

High quality glass cylindrical vases, packed well and arrived intact. A good price for the quality and speed of delivery - recommended.

Reply from Easy Florist2026-05-06

Thank you for your review, we are very pleased you are happy with all aspects of your delivery.

First Class Customer Service

Through various issues regarding delivery out of my control and out of Easy Florist Supplies control, Karolina was amazing. I first contacted her via the Chat service to source 2 tall columns which I needed urgently due to breakage at a venue. She was amazing and so very helpful. Everything was handled with kindness and efficiency. She also organised next day delivery for me. Sadly something went a bit wrong here - but by no means was it the fault of EFS. I contacted her again on the Chat service and she was amazing in trying to get things sorted for me. The matter is now resolved but only because Karolina was so fabulous. Easy Florist Supplies - love using them and have never had issues before and this wasn't even their issue and yet the customer service was impeccable. Thank you Easy Florist Supplies and a special thank you to Karolina. Helena By Arrangement

Reply from Easy Florist2026-04-24

Thank you so much for your kind and thoughtful review. We’re really sorry to hear there were issues with the delivery, but we truly appreciate your understanding that it was outside of our control. Karolina will be absolutely delighted to hear your feedback — she takes great pride in making sure our customers feel supported, especially in urgent situations like yours. We’re so glad she was able to assist and help get everything resolved for you. It means a lot to us that you continue to trust Easy Florist Supplies, and we’re grateful for your ongoing support. If you ever need anything in the future, we’re always here to help. Thanks again for taking the time to share your experience 💐

Broken items

Ordered glass vases. Nice product , true to description but arrived late and some were broken due to lack of protective packaging even though I paid extra for fragile packaging . Customer service very poor, not willing to accept responsibility for poor packaging , custom / customer not appreciated or valued in my experience . Would not use them again .

Reply from Easy Florist2026-04-13

Thank you for taking the time to share your feedback. We’re really sorry to hear that your order didn’t arrive in the condition you expected, especially when it was supposed to have fragile packaging — we completely understand how frustrating that must have been. We’re glad we were able to arrange replacement vases for you as quickly as possible, but we’re genuinely sorry that the overall experience left you feeling undervalued. That’s certainly not the standard we aim to provide. We shall respond to you privately for further follow up. Kind Regards The Easy Florist Supplies Team

Great Quality and Pricing

I ordered some snowball hydrangeas, they are beautiful and very realistic. The quality is excellent and the pricing was very competitive, highly recommend!

Reply from Easy Florist2026-03-16

Hi, Thank you for your lovely feedback, we are pleased to hear how happy you are with your order quality and the pricing. We hope you will shop with us again. Many thanks from the team at EasyFloristSupplies

Made an order but ordered the wrong…

Made an order but ordered the wrong item I contacted them they said I would receive an letter via email about my refund this still hasn't happened not totally sure why but if I get an email about my refund then I will change my review but at the moment my review will stay the same I'm sorry.

Reply from Easy Florist2026-03-12

Hi, Please reach out to us directly with your order number on [email protected], by phone or on our webchat service on our website so we can get this sorted out for you straight away. From the team at Easy Florist Supplies

The order came more quickly than I'd…

The order came more quickly than I'd expected, which was really helpful in our preparation for our Eisteddfod. The most recent consignments have been very well packaged, which shows that the company listens to customer feedback. I will happily choose Easy Florist again in the future.

Reply from Easy Florist2026-03-02

That's great to hear, thank you for letting us know you are happy with your orders. We always strive to listen and act on our customer feedback.

First order, no problems

Placed my first order with Easy Florist Supplies earlier this month. Didn't order too much as I wanted to check out the quality etc. I wasn't at all disappointed. Nice products at great prices, all delivered quickly. No problems and I'll be ordering again in the future.

Reply from Easy Florist2026-03-02

Thank you for your review, we are pleased you are happy with your order and welcome all of your future orders with us.

Shabby items

Opend the delivery box to find a reed defusser in an already opened and ripped box. Christmas plates packaged in a dog food box, and 5 gift sets which I purchased for Christmas gifts were tiny 3cm x 4cm boxes. I won't be buying from this company again

Reply from Easy Florist2026-02-12

We are sorry to hear about your experience. Please reach out to us directly at [email protected] with your order number so we can look into resolving this for you.

Excellent quality and service

First order but I will certainly use now for all supplies. Delivery was fast and as promised. Quality of vases excellent. Brilliant customer service. when one was broken in transit (no idea how as they are so well packed), there was no quibble and I received a replacement within two days. Couldn't fault this company.

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