eDirectory.com is the leading software platform for publishing powerful directory-driven websites with ease. In just a few clicks, a stunning, beautifully designed directory website can be online, ready to generate a recurring revenue stream for any business. eDirectory’s system includes a full set of advanced features including: Pre-Built Themes, Lead Generation, Payment Processing, SEO Center, Site Management, Blogging, Email Hosting / Notifications, Native Mobile Applications, In-Depth Reporting and more! Visit us https://www.edirectory.com !
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Is eDirectory.com legit?
eDirectory.com (www.edirectory.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 75% of negative reviews; 10 of them were added in the last 12 months. Last updated 2026-09-06.
Over the years I've watched eDirectory grow.
I finally got on board and will not look back!
I'm really impressed with Daniel and the knowledge he brings to the table! He's been on board for years and he's still there! That says a lot about this mysterious guy and I wonder if he's the owner!
Thus far I'm very happy with the support and how they communicate along with their great attitudes!
Love the back end navigation and the overall look of the website.
eDirectory is what I need to take my directory idea to the next level! I highly recommend!
Thank you Staff!
The product does not work as advertised. We discovered numerous bugs that never should have made it into a finished commercial product and spent considerable time and effort documenting and addressing these issues with the support team. Several features (most notably the ability to properly display opening and closing times of business clients) do not work, and we were told that a) we could pay their developers to write custom code to address this or b) wait for a "fix" to be released in a future version of the platform. After giving the company multiple opportunities to address the issues we had, we requested a refund, only to be told they won't provide one because it had been too long (3 months) since we'd made the purchase. Most of that time was spent trying to obtain resolution to issues before we finally gave up and asked for a refund. It should be noted that we were initially promised a refund, only to have that walked back by another member of their support team. We bought a Source License, only to be denied access to the source code because we weren't buying a dedicated hosting plan from them. This company's customer service leaves a great deal to be desired, as it would often take a week to receive any response to issues we raised.
EDIT: The company provided a response to this review offering to put our site on a dedicated server we provide, but this is not an acceptable solution to us because it would require another outlay of funds that I do not wish to make. Additionally, I find it interesting they would respond within one day to a bad review but take a week and a half to respond to support emails asking for assistance with product issues.
At this point, our experience with them has been so negative that I do not wish to continue their service and AGAIN (4th time) ask for a refund. If they aren't willing to do this then I will dispute it with my bank and provide the entire email chain of our conversations with them as proof we should receive a refund.
Reply from eDirectory.com2022-12-15
Hello Daniel. We're sorry to hear about the difficulty with the project and the improvements that weren't delivered in the expected timely fashion. We want to let you know that most of the issues you faced are already resolved and the fix for the others will be released shortly. We stand behind our development and support services and we are very sorry you got the wrong impression about us. We are happy to migrate your License to your servers so you can get the most out of the software and have your team customize it to meet specific needs. Feel free to reach out directly if you have further questions or comments. Thanks for your comprehension. Emerson Travaglini - Marketing Manager ([email protected])
Great software for your directory. Robust ad platform included and more for monetization. I would highly recommend if you are looking to build a directory, get on a call and learn more. I did and it was a great decision ever since!
A complete set of built-in features, mobile options and a great customer support experience!
Communication with Daniel from E-Directory was an excellent experience for us. Daniel was very quick and accommodating in his response.
We considered based on the complete set of built-in features and mobile options with freedom of further customization by full source code access. This made our decision-making process much easier.
Highly recommended to anyone searching a web directory.
I looked at several other directory services.
I had a lot of questions and Daniel was kind enough to answer all of them over a Zoom call. I listed all of the features I was looking for in a directory for my niche business. eDirectory had all of them. There were also some ideas and plugins that I hadn't thoughts of that will definitely help grow my business.
After suffering with clunky out-dated directory software, I was thrilled to find an all-in-one solution that covers my needs and then some. Listing options are very complete for my advertisers to promote every element of their organization to visitors. A real business booster! Was very pleased to accept the discounted monthly rate too. Daniel was especially helpful.
The team at E directory are great. They are always available to answer your questions. The directory have all the necessary features to launch a successful directory sites. Give it a try! i am glad i did
The experience was great because replies were quick, the support was efficient, and my customer service rep (Daniel) was a good listener, patient, and well-informed.
The sales process was efficient and easy. Daniel and João were very helpful with their responses. I look forward to our getting started with the software to ensure that it is a good fit for our needs.
I found the website to be very informative providing most, if not all of the information I needed to understand the platform's capabilities and if it would suit my needs.
The walk-through and additional information provided by Daniel Storm answered all of my questions making my decision to sign up an easy one.
Hello Jay. I'm sorry to hear about the difficulty with the project and the communication that wasn't in the expected timely fashion. I want to let you know that most of the issues you faced are already resolved and the fix for the others will be released shortly. We stand behind our development and support services and we are very sorry you got the wrong impression about us. Feel free to reach out directly if you have any further questions or comments. Thanks for your comprehension and for staying with us. Emerson Travaglini - Marketing Manager ([email protected])
Quite frankly I purchased eDirectory because I had simply run out of patience playing around with other platforms to try to get them to do what eDirectory does out of the box. Now I can spend time building my directory instead of tinkering with plug-ins, extensions, and shortcodes.
I was looking for a way to expand/digitize a current print publication and the features available with eDirectory fit the bill better than anything else I have found. Looking forward to reaching a LOT of new clients
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