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Is Theunitysoft legit?
Theunitysoft (theunitysoft.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has not yet replied to negative reviews; 32 of them were added in the last 12 months. Last updated 2026-08-11.
I had issues downloading software for Microsoft Office, so contacted Theunitysoft.
Mark Smith answered my email, and after a couple of tries managed to send me a link to uninstall all the old software, and then install his new software.
Well, it worked like magic and I'm delighted!
I managed to download the wrong licence file for the activation of MS Office for Mac, but the efficient helpline patiently guided me through the correct procedures and now the installation works just fine. Queries are addressed promptly by a real person, not some chatbot, and that is much appreciated.
Customer service was excellent - I had some problems downloading and installing software but The UnitySoft help via email was excellent. Highly recommend!
After following the explicit instructions carefully mOffice 2024 didn't work.
I screamed help, by return of post (email speed) help arrived.
My sausage fingers had messed up again, so I thought. No, when I told my PC, as per the instructions, to uninstall Microsoft Office it said "Yes Boss, done it"
Trying install again,same failure.
With help reolved it to my PC, or MS Windows 11 hadn't obeyed me. I did the uninstall routine again, which appeared to work again.Reinstalled Office 2024.
And the magic happened. I had Office 2024 working.
Thank you Unitysoft, your customer support is great. Full marks.
I have been buyong stuff from - first Software Geeks and now - UnitySoft, since they both started. I don't know how they do the discounts they do, but it aleays works. Acouple of times I've needed help - but the support teamalways responded quickly. (Usually because I was being a half-wit....
Five stars . No argument.
Professional support that stuck with me to get a solution
My computer had some problems that were making it very difficult to install the software after download. The support team stuck with me over the course of 2 days until they found a solution that got me back in business with a legitimate Microsoft license. They were very patient and very professional and answered what I am sure were "stupid" questions from me until I got it right.
What a breath of fresh air! A company that does 'exactly what it says on the tin'! I have used them several times before but not recently until yesterday. It reminded me just how good they are. I would highly recommend them to deliver as expected and on top of that the support is brilliant too. Use them without concern, well done!
I have purchased Windows 11. Great service provided. Assisted with all my queries promptly and patiently. The staff helped me even after office hours. Greatly appreciated. I am fully satisfied and happy with the assistance. Thank you and well recommended platform.
Had an issue with my motherboard frying, installed a new one and Microsoft wouldn’t except the key for my windows 11.
Spent 2 days going through help centres on line and on phone, frustrating isn’t the word for it.
Emailed unitysoft to ask for help and within two hours had email back with a new key!
I’d purchased my copy from them in 2023.
Their prices are great their service is great what more could you want?
I’ve got windows 10 and 11 on different machines from them they’re super easy to install.
Excellent work, my blood pressure thanks you.
Best regards
Trevor
I've been using the company since the days of Software Geeks and Windows 7. I've always found the prices to be sensible and the download and activation process straightforward provided you follow the instructions. Two minor problems over the years which have been quickly resolved.
We are a small company the ability to have access to software at a reasonable price is a God send. We are recovering from all set backs since Covid and looking to make 2026 our best year .
Super helpful, first key did not activate but the customer service was fantastic. They gave me an updated key for pro instead of home for free! Highly recommended!
I purchased Office 2024 Pro version and initially had a problem downloading the software (best done by ethernet cable if your WiFi isn't consistent) then activating the licence. Unity Soft always responded promptly to my queries and guided me through fixing the problem. I would use them again.