Good customer service
Good customer service. Thanks to Cheryl and Abigail
Hi Karl, Thank you! We're glad Cheryl and Abigail could help. We're here anytime you need support. Thanks for choosing Ninjacators! —The Ninjacators Team
Ninjacators is Americas #1 NinjaTrader® Innovator with over 450 mistake-proof NinjaTrader® Indicators & automated trading edges. Over 50,000 NinjaTrader® users in 29 countries TRUST US with their daily futures trading for a quicker and easier way to win their way everyday. Ninjacators is headquartered in New York with offices in Florida.Since 2008 Ninjacators has helped over 50,000 traders prosper faster on the NinjaTrader® platform. Developing over 450 innovative indicators. And nearly 100 unique plug-and-trade strategies with a proven trading edge.All based on our combined 70 years of successful institutional and retail trading experience.
Written by the business, not verified by us.Ninjacators LLC (ninjacators.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 86% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, User experience. Last updated 2026-08-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and professional mentors for providing exceptional training, ongoing support, and valuable guidance throughout their trading journey. Many people also find the various trading platforms, educational resources, and automated systems to be extremely helpful and effective for their daily needs. Some reviewers were not happy with specific product promises and experienced occasional challenges getting prompt customer support or fulfilling satisfaction guarantees. A few consumers mentioned issues with not receiving the exact features described in presentations or encountering frustrating delays when trying to resolve technical activation problems.
Auto-generated from all reviews of this business. For reference only.Good customer service. Thanks to Cheryl and Abigail
Hi Karl, Thank you! We're glad Cheryl and Abigail could help. We're here anytime you need support. Thanks for choosing Ninjacators! —The Ninjacators Team
Customer Service Response is incredible. Software is amazing. Highly Reccomend it.
Hi Scott! Thank you so much for the five-star review—we're grateful to have earned the trust of an experienced trader like you. We appreciate your recommendation and look forward to supporting your trading success! —The Ninjacators Team
Hi Monica, We really appreciate you taking the time to share that feedback—it's great to hear our resources are working for you! —The Ninjacators Team
Talk is cheap, show me and help me. I have always had top class support. You can expect and receive the all important white glove support, especially when I was a new user of Ninjacators products.
Hi Terence, Thank you for the kind words—making sure our new members feel supported from day one is a priority for us. We're grateful to have you as part of the Ninjacators community and we're always here when you need us. —The Ninjacators Team
I have been with Ninjacators a couple of years the products they sells are very good and if you need help, they’re always been there for me
Hi Adam, Thank you so much for sticking with us over the past couple of years—it means the world. We're honored to be part of your trading journey and committed to supporting you every step of the way. —The Ninjacators Team
Ninjacators goes the extra mile to make sure you understand how to properly use the product. It's all done with real time trading demonstration. Answering all questions. I have learned allot about Trading and properly making Trades and setting progit targets.. It's all Great.
Hi John, We're so glad the real-time demonstrations and hands-on approach resonated with you—that's the heart of how we teach. Thank you for the encouraging words, and we're thrilled you're feeling more confident in your understanding of the tools and strategies. —The Ninjacators Team
Christian backs up what he promises in the presentations for Blackbeard, I purchased 1 year ago and when his team made upgrades to the product those who invested in these agos were rewarded with the new upgrade and on top of that Christian promised to go through the inner workings of all the bots like a college course and explained in detail, he is a man of his word and I have learned a ton. Now he is also upfront with the fact that we have to put in the workable time it’s not just plug it in and money is printed out. It takes time and faith there will never be just winners and no losers. Thanks Christian you are a man of integrity!
Hi Keith, Thank you for this thoughtful reflection—Christian truly appreciates customers who understand that meaningful education and genuine growth require real commitment. We're grateful for your loyalty through the upgrades, and for recognizing that success in trading is built on honest effort and continuous learning, not shortcuts. Thanks for being such an integral part of the Ninjacators community. —The Ninjacators Team
Christian is a great teacher, Thorough and will take whatever time you need to get a concept.
Hi David, Thank you so much for the kind words about Christian! We're thrilled he could break down the concepts in a way that clicked for you—that's exactly what we aim for. —The Ninjacators Team
Christian of Ninjacators has been giving webinars about detailed configuration information on the Blackbeard auto trading product. It is essential to understanding the product and how to maintain and improve its performance as markets change.
Hi Bob, We're grateful you found value in Christian's Blackbeard configuration webinars—helping you understand and adapt your setup as conditions shift is exactly what we're here for. Thank you for being part of our community! —The Ninjacators Team
I have been with Ninjacators for a couple of years now, and my comprehension was initially slow, but Ninjacators' focus on education has helped me greatly. The friendly, knowledgeable staff provides what you need to be successful with their products; you just have to follow through.
Hi Chris, Thank you for sticking with us—your willingness to lean into the learning curve is exactly what we see in traders who find success with our products. We're honored to have been part of your journey these past couple of years, and we appreciate you sharing that encouragement with others. —The Ninjacators Team
Blackbeard in General and Specifically the Automated Trading Mastery Series has been exceptional. The depth of coverage combined with the live response to questions has added to my algorithm trading capability. Supporting some, and challenging other assumptions I have been using.
Hi Alan, Thank you for highlighting how the Mastery Series and live interaction have supported your learning—we love seeing traders challenge their own assumptions and refine their approach. That kind of engagement is what makes our community so strong, and we're grateful to have been part of your growth. —The Ninjacators Team
Very simple to work Very fast answer when having a problem.
Hi Yuval, Thank you for taking the time to share your feedback—we're thrilled that our support team could help you quickly. If you have any questions down the road, we're always just a message away. -The Ninjacators Team
Kyle Kinne's three day scalping webinar was fantastic. Some of the best education I've seen presented for free. Amazing!
Hi Matt, Thank you so much for the kind words—we're thrilled you found Kyle's scalping workshop valuable and hope to see you at future events! —The Ninjacators Team
The webinars are very easy to follow, even with little knowledge of trading. The strategies can be applied immediately.
Hello, We're so glad the webinars felt accessible and actionable, that's exactly what we're going for. Hope to see you at the next one! —The Ninjacators Team
New ideas (new to me) and revelation on some things that i have thought of, but i was shown a better way. enjoyed it.
Hi Larry! We love hearing that. Those "aha" moments are what it's all about, and we're thrilled we could share a better path forward with you! —The Ninjacators Team
Great information that can make my trading profitable
Hi Keith, We're thrilled the information has been useful to you—thanks for the feedback! —The Ninjacators Team
Kyle, Kyle, Kyle is the DIFFERENCE that makes it a GREAT experience!!! NinjaCator Failed to give/make a Special deal. Can't wait to see another Kyle's product.
Hi Philip, You're absolutely right, Kyle's passion absolutely shines through—we're so grateful he made such an impact! We'd love to explore how we can support your trading journey going forward. —The Ninjacators Team
Hi Timothy, That's exactly what we aim for—thanks for the feedback! —The Ninjacators Team
Kyle is a great trader - especially for day trading. Generous in sharing his knowledge and skills
Hello, Thank you for sharing your experience. Kyle's commitment to sharing his expertise and helping traders succeed is what drives us! —The Ninjacators Team
The speaker is articulate, very knowledgeble of the subject matter. The webinar is only 90 minutes per day but the technical and psychological knowledge imparted was very helpful.
Hi Rose, Thank you, we're always glad our teaching resonates with traders like you! —The Ninjacators Team
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