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Ninjacators LLC

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101 reviews

4.5101 reviews
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About Ninjacators LLC

Data updated
Website
ninjacators.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
50 reviews
Replies to negative
100% (12/12)
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About this business

Ninjacators is Americas #1 NinjaTrader® Innovator with over 450 mistake-proof NinjaTrader® Indicators & automated trading edges. Over 50,000 NinjaTrader® users in 29 countries TRUST US with their daily futures trading for a quicker and easier way to win their way everyday. Ninjacators is headquartered in New York with offices in Florida.Since 2008 Ninjacators has helped over 50,000 traders prosper faster on the NinjaTrader® platform. Developing over 450 innovative indicators. And nearly 100 unique plug-and-trade strategies with a proven trading edge.All based on our combined 70 years of successful institutional and retail trading experience.

Written by the business, not verified by us.

Is Ninjacators LLC legit?

Ninjacators LLC (ninjacators.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 86% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, User experience. Last updated 2026-08-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and professional mentors for providing exceptional training, ongoing support, and valuable guidance throughout their trading journey. Many people also find the various trading platforms, educational resources, and automated systems to be extremely helpful and effective for their daily needs. Some reviewers were not happy with specific product promises and experienced occasional challenges getting prompt customer support or fulfilling satisfaction guarantees. A few consumers mentioned issues with not receiving the exact features described in presentations or encountering frustrating delays when trying to resolve technical activation problems.

Auto-generated from all reviews of this business. For reference only.

What people say

Excellent Service, Great People!

The people are friendly and helpful, I have been a customer for 2 years and have had great experiences.

Reply from Ninjacators LLC2025-11-13

Hi Andy, Thank you so much for your kind words—and for being a valued part of the Ninjacators community for the past two years! We're thrilled to hear you've had great experiences with our team.  Providing friendly, helpful support and top-tier tools is what we’re all about, and it’s wonderful to know that’s been reflected in your journey with us. If there’s ever anything more we can do to support your trading goals, our team is always just a message away. Wishing you continued success, – The Ninjacators Team

Great customer service, risk free commitment and great products.

The customer support at Ninjacators is unrivaled. They’re responsive and knowledgeable. I have been buying trading products for 30 years. I know of no one else offering a “Love it or replace it” guarantee. There’s no one size fit all trading systems. You need to be able to kick the tires. I bought the Institutional Edge System originally. After an illness and having spent 40 years looking at a computer screen, I realized I didn’t want to spend my retirement years looking at a screen all day. I decided I needed a set it and forget it system. I was able to exchange my original purchase for the Fantastic 5 bots. I like that it’s customizable to my risk tolerance. And with 5 different bots and the 2 bonus bots, there’s diversification. I have been running the bots in simulation mode for a week. So far the results have been promising.

Reply from Ninjacators LLC2025-11-06

Hi David, Thank you for taking the time to leave a 5-star review!  We’re thrilled to hear our team has been responsive and that the Love it or Replace it commitment gave you the flexibility you needed.  It’s great to know the transition from Institutional Edge System to the Fantastic 5 bots fits your “set it and forget it” approach—and that the customization and diversification are working well for your risk tolerance.  We’re also glad your first week of simulation results has been promising. We appreciate you being part of the Ninjacators community! Best regards, The Ninjacators Team

Great Manual and Automated Trading Systems!

I love Ninjacators! They have so many options for any level of trader. They have manual and automated trading systems. Their Support Team is the best, they follow up and make sure you're taken care of. I highly recommend them for Futures Traders!

Reply from Ninjacators LLC2025-11-05

Hello, Thank you for taking the time to leave a 5-star review!  We’re thrilled to hear you’re loving our mix of manual and automated trading systems and that our Support Team’s follow-through has been helpful.  That combination-flexible tools plus responsive support-is exactly what we aim to deliver for futures traders at every level. We’ll pass your kind words along to the team.  They’ll be delighted to hear it. We appreciate you being part of the Ninjacators community! Best regards, The Ninjacators Team

Good indicators for varying situations

Good indicators for varying situations. Excellent live trading reviews with Richard.

Reply from Ninjacators LLC2025-11-03

Hi Jeff, Thank you for taking the time to leave a 5-star review!  We’re thrilled to hear our indicators have been useful across different market situations—and that Richard’s live trading reviews are adding real value. We’ll make sure to pass your kind words along to Richard.  Feedback like this keeps our team focused on delivering practical tools and clear, consistent guidance. We appreciate you being part of the Ninjacators community! Best regards, The Ninjacators Team

Want to give Richard a 5-star review…

Want to give Richard a 5-star review for all that he is doing in and for our Futures class. He is always on top of what is going on and shares his knowledge with us. He has never let me down in his teaching for the past 3 yrs. He always keeps a positive attitude and passes that attitude on to us. He is an awesome instructor and is an asset to Ninjacators.

Reply from Ninjacators LLC2025-10-22

Hi Karl, Thank you for taking the time to leave a great review! We’re thrilled to hear how much value you’re getting from Richard’s teaching in the Futures class—his consistency, positive attitude, and deep market insight are exactly what he strives to deliver every day. We’ll be sure to share your kind words with Richard; he’ll be delighted to know his guidance over the past three years has made such a positive impact. We appreciate you being a part of the Ninjacators community! Best regards, The Ninjacators Team

richard jordan is one of the best.i…

richard jordan is one of the best.i listen to his insites every morning.

Reply from Ninjacators LLC2025-10-22

Hi John, Thank you for taking the time to leave a great review! We’re thrilled to hear that you’re finding value in Richard Jordan’s morning insights—he puts a lot of care into delivering practical, actionable guidance for traders each day. We’ll be sure to share your kind words with Richard; he’ll be delighted to know his sessions are making a positive impact. We appreciate you being a part of the Ninjacators community! Best regards, The Ninjacators Team

strategylab pro

I purchased an program of 100 automated strategies available immediately for traders including prop traders. On purchase I received 15 strategies and none suitable for prop traders In the presentation it stated " everything I've described including 100 strategies is available right now and I have the screenshot to prove it. It did include a guarantee but they refused a refund as it wasn't based on time. To be fair they allowed me to move to another automatic trading program called quantum edge which in back-testing looked very good. However they forced me to sign away the guarantee and the program never produced any trades and yes I talked to support a number of times as I wanted this to work. Again to be fair and in a desperate attempt to find a way to regain my $2k purchase they allowed me to try 2 other manual programs but these did not work and that may or may not be down to me. However I purchased strategy lab with 100 strategies available now because i wanted to auto trade and not manually trade.

Reply from Ninjacators LLC2025-10-23

Hi Stephen, Thank you for taking the time to share your feedback, and we’re truly sorry for any confusion around the Strategy Lab Pro offering. Our intent was to make clear that Strategy Lab Pro would provide access to a minimum of 100 strategies over time—not all at once.  With 70+ strategies now available, we’re close to fulfilling that commitment, but we understand your disappointment at not seeing all 100 immediately upon purchase. We also recognize the considerable steps taken together to try to make this right—including multiple program swaps and support sessions.  While not every situation resolves as hoped, we genuinely aimed to address your concerns and help you find a solution. We want success for you in your trading endeavors.  If you continue with the tool you chose, we encourage you to take full advantage of the training, setup help, and live sessions available. All our best, The Ninjacators Team

Ninjacators Liquidity Sweep System…

Ninjacators Liquidity Sweep System program is an awesome program... after a few week in the program there was a light that turned on with my futures trading. one of the most important things about this program is once you get it it becomes almost like having muscle memory with how trades happen and why.

Reply from Ninjacators LLC2025-10-08

Hi Yamaguchi, Thank you so much for sharing your positive experience with the Liquidity Sweep System! We are thrilled to hear that the program has helped bring clarity to your futures trading—and that it’s starting to feel like second nature. That "muscle memory" moment is exactly what we love to see, and we are so glad the system is delivering that kind of breakthrough for you. Your feedback means a lot to our entire team, and we truly appreciate you taking the time to share it. Thanks again for being part of the Ninjacators community—we’re excited to see what comes next for you! Best regards, The Ninjacators Team

The Team at Ninjacator are among the best

The Team at Ninjacator are among the very best coaches/mentors. Richard, Josh, Kyle, Dan, Craig, Todd, Matt, Jeff are awesome and if anyone that is looking for professional and experienced team of coaches and mentors this is the team to go with... This team has made the difference in making money and losing money and yest the goal is to consistently and methodology make money without screaming at your computer...

Reply from Ninjacators LLC2025-09-19

Hi Yamaguchi, Thank you for taking the time to share your positive feedback! We are so happy to hear that our coaching and mentorship team has made a real difference for your trading experience. Our team prides itself on providing friendly and professional guidance, and we are delighted that we could support your goals. We will be sure to pass along your praise to Richard, Josh, Kyle, Dan, Craig, Todd, Matt, and Jeff. Thanks again for being a part of the Ninjacators community! Best regards, The Ninjacators Team

They repeatedly spam my mailbox with…

They repeatedly spam my mailbox with 3-5 emails daily, continuing to send emails even after I unsubscribed from the list.

Reply from Ninjacators LLC2025-09-17

Hello Sukhi, Apologies for the unwanted emails.  Please send the affected email address(es) to [email protected] (ATTN: Client Happiness Ambassador) and we’ll manually remove and suppress them across all systems immediately. The Ninjacators Team Hello Sukhi, You have been removed from all email marketing. Please allow 3 business days for the changes. The Ninjacators Team

Richard and Josh are great trainers

I have learned a lot from Richard & Josh. I have been trading years and wonder why some trades don't always work. The training I have received has made it clear what I was doing wrong. It has helped me determine the best place to get in and out of trades at the right price and time.

Reply from Ninjacators LLC2025-07-22

Hi Alan,   Thank you for the thoughtful and detailed review! We are thrilled to hear how much you have learned from Richard and Josh. Your experience is exactly what we hope for our traders. It is fantastic that their transparent instruction has helped you identify what was holding you back and given you the clarity to improve your trade entries and exits. We will be sure to pass your high praise on to them. Your success is what motivates our team, and we are grateful to have you in the Ninjacators community!   All the best, The Ninjacators Team

Absolutely 💯

Reply from Ninjacators LLC2025-07-02

Hi Mason,   Thank you for the fantastic review! We are thrilled to see you are having a 100% positive experience with us.  Your support means the world to our team. We appreciate you being a part of the Ninjacators community!   All the best, The Ninjacators Team

Exceptional customer service

I have had positive experiences overall with Ninjacators but would like to commend Cheryl G in particular for her exceptional customer support. She has assisted me several times over the past couple of years, and on each occasion has helped solve a problem or answer a question in an efficient, professional, and customer-friendly manner.

Reply from Ninjacators LLC2025-07-03

Hi E A,   Thank you for taking the time to share your positive feedback! We are so happy to hear that you have had positive experiences with us and would like to specifically thank you for recognizing Cheryl G. for her exceptional customer support. Our team prides itself on providing friendly and prompt service, and we are delighted that Cheryl's efficient, professional, and customer-friendly assistance reflects that commitment. We will be sure to pass along your high praise to her. Your success is what motivates our team, and we are grateful to have you in the Ninjacators community!   Best regards, The Ninjacators Team

The daily futures edge sessions have…

The daily futures edge sessions have become invaluable to me. Not only do I get the market direction for the day and overall trend, but seeing how Richard and Josh apply trades in the overall trend direction helps me most. I have the tendency to overtrade and futures edge keeps me grounded and make me trade less... and better. What a huge help. Thank you and good bless you guys.

Reply from Ninjacators LLC2025-06-23

Hi Lucas,   Thank you so much for this incredible and heartfelt feedback. We are so glad to hear that the daily Futures Edge sessions have become such an invaluable part of your trading routine.  We will be sure to share your high praise with Richard and Josh. Hearing that the sessions have helped you stay grounded, trade less, and trade better is the best possible outcome we could hope for.  Helping traders develop that kind of discipline and strategic approach is at the core of what we aim to do. Thank you for your kind words and for being a valued member of our community. We wish you continued success! Best regards, The Ninjacators Team

Top Notch Support

I must say that my recent experience with Michael from the support team was amazing. Michael goes above and beyond, he takes time to listen before responding. I wish all customer service people from software companies could be like Michael. While I was not overly impressed by some of this company's products I must say their customer service team makes up for occasional over promises by their sales team. No company is perfect but Michael will keep me coming back as a customer for a long time.

Reply from Ninjacators LLC2025-06-09

Hi Mike,   Thank you so much for taking the time to share your experience—we truly appreciate your thoughtful feedback! We are thrilled to hear that you had such a positive experience with Michael and our support team.  Delivering top-notch, caring support is a major priority for us, and it is wonderful to know that Michael's dedication to listening and going above and beyond made a real difference for you. We will be sure to pass along your fantastic words. Knowing that our team’s service will keep you coming back as a customer is the highest compliment we could receive. We are honored to have you as part of the Ninjacators community!   –The Ninjacators Team

Good company

Seem like very good people running the show. They want you to do good

Reply from Ninjacators LLC2025-04-25

Hi David, Thank you so much for taking the time to share your experience—we truly appreciate your thoughtful feedback! We are thrilled to hear that you recognize the care and dedication behind everything we do. Supporting our traders and helping them succeed is at the core of our mission, and it means a lot to know that came through in your experience with us. We are honored to have you as part of the Ninjacators community and look forward to continuing to support your trading journey. Wishing you all the best and continued success ahead! –The Ninjacators Team

Great support and education

Great support and education. Josh and Richard's Futures Edge is amazing!

Reply from Ninjacators LLC2025-04-25

Hi Linda, Thank you so much for taking the time to share your experience—we truly appreciate your kind words! We are thrilled to hear that you are enjoying the support and education provided through Futures Edge, and that both Josh and Richard have made such a positive impact on your learning journey. Their commitment to helping traders succeed is something we are incredibly proud of. We are honored to have you as part of the Ninjacators community and look forward to continuing to support your growth and success in the markets. Wishing you strong trades and continued success ahead! –The Ninjacators Team

I work during the week and off on…

I work during the week and off on Friday so I don't get to be one of the lucky ones to do this all week but I can't wait till Fridays so I can be in the "club". Today Richard Jordon was the coach and the education is beyond imagination. I feel like I learned alot today like the zone to trade in. I know everyone trades different things but I would be just fine if he left it on MNQ. He seems to get to everything quickly. He kept me from having FOMO Great experience today and every Friday. I wish the market was better on Fridays.

Reply from Ninjacators LLC2025-04-25

Hi Melody, Thank you so much for taking the time to share your experience—we truly appreciate your thoughtful feedback! We are thrilled to hear how much value you are getting from your Fridays with us—and especially from Richard Jordan’s sessions. His ability to create a clear, focused learning environment (and help avoid FOMO!) is something we are very proud of. It is wonderful to hear that even with limited time during the week, you are making the most of every opportunity to build your skills and confidence. We are honored to have you as part of the Ninjacators community and look forward to supporting your continued success every step of the way. Wishing you strong trades and great Fridays ahead! –The Ninjacators Team

Futures Edge

I have had an amazing experience with the Futures Edge classes. Both instructors are excellent. Richard Jordan is in a class all by himself. First and foremost he is the most trustworthy and honest man I have ever dealt with in the trading community. His willingness to help students both during class and throughout the day is unparalled.

Reply from Ninjacators LLC2025-04-25

Hi Scot, Thank you so much for taking the time to share your experience—we truly appreciate your thoughtful feedback! We are thrilled to hear that you have had such a positive journey with the Futures Edge classes. We could not agree more—Richard Jordan sets a remarkably high standard with his honesty, dedication, and genuine care for every student’s success. Your recognition of his support both in class and throughout the day means a great deal to our entire team. We are honored to have you as part of the Ninjacators community and look forward to continuing to support your growth as a trader. Wishing you continued success in your trading journey! -The Ninjacators Team

Blackbeard is the best that happened to…

Blackbeard is the best that happened to my trading life. It took me a solid 4 months to figure everything out (which bots to use when, adjust settings to what I want to do, position sizing,…) but now that I have all of this down it is a real blast. I have already paid for the program 10 times over and counting.

Reply from Ninjacators LLC2025-04-23

Hi Peter, Wow—thank you for the incredible feedback! We are thrilled to hear that Blackbeard has become such a game-changer for your trading journey.  Your persistence in learning the system, dialing in your approach, and customizing it to fit your style is exactly what we love to see. Hearing that you’ve already paid for the program ten times over... That’s music to our ears! Keep up the amazing work—and know that we’re always here if you need support, new strategies, or just want to share a big win 🎯 Wishing you continued success and happy trading! — The Ninjacators Team

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