Ninjacators is Americas #1 NinjaTrader® Innovator with over 450 mistake-proof NinjaTrader® Indicators & automated trading edges. Over 50,000 NinjaTrader® users in 29 countries TRUST US with their daily futures trading for a quicker and easier way to win their way everyday. Ninjacators is headquartered in New York with offices in Florida.Since 2008 Ninjacators has helped over 50,000 traders prosper faster on the NinjaTrader® platform. Developing over 450 innovative indicators. And nearly 100 unique plug-and-trade strategies with a proven trading edge.All based on our combined 70 years of successful institutional and retail trading experience.
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Is Ninjacators LLC legit?
Ninjacators LLC (ninjacators.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 86% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, User experience. Last updated 2026-08-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and professional mentors for providing exceptional training, ongoing support, and valuable guidance throughout their trading journey. Many people also find the various trading platforms, educational resources, and automated systems to be extremely helpful and effective for their daily needs.
Some reviewers were not happy with specific product promises and experienced occasional challenges getting prompt customer support or fulfilling satisfaction guarantees. A few consumers mentioned issues with not receiving the exact features described in presentations or encountering frustrating delays when trying to resolve technical activation problems.
Auto-generated from all reviews of this business. For reference only.
Blackbeard Bots may appear to perform well in backtests, but they fail to function properly in live trading accounts. There's a significant disconnect between backtest results and real-world performance. Don’t make the same mistake I did—I ran these bots for nearly six months, and they simply don’t work. I’m now left with a collection of algorithmic bots that are essentially useless.
Reply from Ninjacators LLC2025-04-14
Hi Dave,
Thank you for sharing your feedback. We’re sorry to hear that your experience with Blackbeard Bots didn’t meet expectations. While many traders have seen positive results, we understand that results can vary and appreciate you taking the time to share your perspective.
If you’re open to it, our team would be happy to assist further. Please feel free to reach out to us at [email protected].
—Team Ninjacators
What a great couple of guys. No bullshit, absolute honesty - great company, Check them out, you won't be dissapointed
Reply from Ninjacators LLC2025-04-05
Thank you, Alisdair! 🙌
We truly appreciate the kind words—and you nailed it: no fluff, just real support and real results.
It means a lot to be recognized for that.
We're grateful to have you in the Ninjacators community! 💯
—Team Ninjacators
I LOVE this company, and Josh and Richard. They not only teach, and it's not hype, it's SOLID teaching. They will help you take the emotion out of trading and teach you to trade a system/strategy that is yours and fits your goals as a trader. I've been in the live sessions in the morning and just sat in my first Workshop. I've learned SO much that will benefit me as I learn to trade. If you are a beginner this is a MUST!!! If you have been trading a while and aren't consistently making profit, this is a MUST. There are loads of "gurus" out there, come let Josh, Richard and the team at Ninjacators teach you how to be a trader, not a guesser!!
Addendum: NO this is NOT an April Fools prank but it was place on April 1st. (-;
Reply from Ninjacators LLC2025-04-02
Dan, this absolutely made our day—thank you! 🙏
We’re so fired up to hear how much you’re loving the live sessions and workshops with Josh and Richard.
You nailed it—our mission is to replace hype with real, actionable education that empowers you as a trader.
Whether you’re just starting out or leveling up, we’re honored to be part of your journey.
And no worries—we’ll take this April 1st note as 100% legit! 😄🔥
—Team Ninjacators
My experience with Ninjacators has been nothing short of exceptional. Their innovative trading tools and strategies have significantly elevated my performance on the NinjaTrader platform. The indicators and automated solutions are not only user-friendly but also incredibly effective, making complex trading tasks much simpler to manage.
The customer support team deserves special recognition for their responsiveness and dedication. Whether it's answering questions or providing guidance, they consistently go above and beyond to ensure a seamless experience. Additionally, the community support and educational resources provided by Ninjacators are invaluable, offering traders of all levels the opportunity to grow their skills and confidence.
I’ve had the privilege of working with Josh, Brian, Craig, and Christian, and I can’t speak highly enough of their expertise and willingness to share their knowledge. Their patience and commitment to helping others succeed are truly inspiring.
If you're looking to take your trading game to the next level, I wholeheartedly recommend Ninjacators. Their unwavering dedication to customer satisfaction and success sets them apart as a trusted partner in the trading world.
Reply from Ninjacators LLC2025-04-02
Vincent—wow, thank you for such an incredible and thoughtful review! 🙏
We're truly honored by your words and thrilled to hear how much our tools, support, and team have contributed to your trading journey.
Huge shoutout to Josh, Brian, Craig, and Christian—you made their day!
It means everything to us to be seen not just as a vendor, but as a true partner in your growth and success.
Here’s to even more wins ahead! 🚀📈
—Team Ninjacators
Michael was great. He helped me solve a issue I had for quite some time not even Ninjatrader was able to help me fix. Outstanding technical support.
Reply from Ninjacators LLC2025-03-27
Thanks so much, Leen! 🙏
Huge kudos to Michael—we’ll definitely pass this along to him.
We’re thrilled he could help solve an issue even NinjaTrader couldn’t crack!
That’s the kind of support we strive for every day. 💪🛠️
—Team Ninjacators
Take care, this company is like a black hole. They take people’s money and never refund, even if something is not working as promised. You can only change it for something else, if you’re lucky. Do not fall for their marketing promises and unrealistic prospects. Everything here is overpriced and not programmed very well or highly encrypted, so that it slows down your computer. One star is too much here But I have to give it in order to write this review. You can give it a try, but I have warned you.
Reply from Ninjacators LLC2025-03-26
Hi Tiger,
Thank you again for sharing your feedback—we’re truly sorry to hear that your experience didn’t meet expectations.
We’d really appreciate the opportunity to make things right.
If you’re open to it, please reach out to our support team at [email protected] so we can better understand what went wrong and work with you toward a fair resolution.
Your satisfaction matters to us, and we’re committed to finding the best possible resolution.
Sincerely,
The Ninjacators Team
I am a Ninjacators Lifetime member and have used a variety of their tools over the years. I have to say that utilizing their "new" Fibonacci tool in conjunction with Tunnel Trader has been a complete game changer for me. The training provided is second to none. I no longer struggle to find entries or exits. Richard and Josh are the best instructors out there. Thank you both for the knowledge you have provided me. Like I mentioned above, the "New" Fibonacci Tool is an absolute game changer.
Reply from Ninjacators LLC2025-03-21
Hi Tom,
Thank you so much for the fantastic review!
We’re thrilled to hear that the True Fibonacci and Tunnel Trader combo has been a game changer for you—and we’ll be sure to pass your kind words along to Richard and Josh.
We’re grateful to have you as a Lifetime Member and part of the Ninjacators family.
Here’s to continued success in your trading!
Refund Guarantee is not true; They have tried to remove as many mentions on this as possible. Software fails nothing ever is resolved and they tell you to shove it once you realize how bad their systems are.
Reply from Ninjacators LLC2025-03-20
Hi Ryan,
We sincerely appreciate your feedback and understand your frustration. Our goal is always to support our customers and provide the best possible experience.
I’ve just sent you an email directly to open communication and explore possible solutions. We truly want to work with you to address your concerns. Please check your inbox, and I look forward to your response.
Best,
Kurt Smith
Client Happiness Ambassador | Ninjacators
Support is TERRIBLE When purchasing the product they answered their phones INSTANTLY Now I own the product there are many glitches upon calling 9 times I continue to get only voicemails and only 1 returned call early am. Issues installing Impossible to get email or call returned after 6 calls voicemails only and 2 emails and website chat only a bot :( Was on webinar with Jordan he texted company Got a call in a few minutes still working on getting program to work
Reply from Ninjacators LLC2025-03-14
Hi Pat,
Thank you for your feedback. It’s unfortunate to read your negative review, especially given the multiple attempts our Support Team has made to help you.
We understand frustrations arise, but we expect constructive communication. Our agents have worked hard to assist you, and simply expressing dissatisfaction without recognizing those efforts seems unfair.
If there are specific unresolved issues, we are ready to assist. Our customer satisfaction is always our top priority.
Thank you for your understanding.
This training was supper helpful in setting up True Fibonacci, especially given that the training was supposed to help us get set up. Richard was very thorough and took the time to ensure everyone was up to speed along the way. Knowledgeable, concise, clear communication... just exceptional. Probably should pay him more!
Reply from Ninjacators LLC2025-03-18
Hi Blade!
Thank you for the great review! We're glad to hear that Richard's training on True Fibonacci was helpful and that he made things clear for you. Your feedback is appreciated! We look forward to supporting your trading journey further!
Josh Martinez is a GREAT trading instructor that really walks his talk. I highly recommend joining his daily trading room, and watching as many of his training sessions as you can get your hands on!! I've had the privilege of learning from him for several years, and now that he has joined Ninjacators, its just been getting better.
Reply from Ninjacators LLC2025-03-13
Hi Glenn!
Thank you for the kind words! We’re thrilled to hear that you enjoy learning from Josh and appreciate your recommendation for our Futures Edge Live Sessions. Your continued support means a lot to us!
Great classes! Josh is amazing at explaining everything and Richard was quick to respond to all questions! Very excited for market open tomorrow and practice everything I learned today
Reply from Ninjacators LLC2025-03-13
Hi Mary!
Thank you for the positive feedback! We're glad to hear that you enjoyed the classes and found Josh's explanations helpful. Best of luck in the market tomorrow!
Josh and Richard are top notch traders. My trading has been way more consistent since I started with them 2 months ago. I really see the value of following the rules just by watching how they operate. It's worth a try if you have been struggling with trading.
Reply from Ninjacators LLC2025-01-20
Hi Ian!
Thank you for taking the time to share your experience with Futures Edge! We appreciate your recommendation and support. Happy trading!
I'm shocked at how simple they make learning the setup techniques for the Tunnel Trader or Destination Trader. I have been involved in a variety of services and this is the first one that continually focuses on the basic setup instructions that I need to learn to be able to find my own trades. The steps are very clear and the focus on having a plan or "wait for the chart to hit the green line" make entry and exit simpler to see.
Reply from Ninjacators LLC2025-01-08
Hi Reed,
Thank you for your kind words!
Glad to know that our clear setup techniques and focused approach have made learning the Tunnel Trader and Destination Trader so simple and effective for you.
Happy Trading!
I purchased the Quantum Edge program in November. I liked the enthusiasm of Christian, Josh and Kyle in regards to educating users and the honesty.
I was very doubtful at first as many of you out there in regards to the promises and services they provide. As we all know there are lots of scammers out there. I bought the product on launch offer and tested it.
However I found it slow in the amount of auto trades it took, was not as frequent as I like (Christin did say was for a slow and steady ride, but wanted to test the product regardless).
Being the case I did utilize my 60 Day Money back Guarantee. Which they upholded to. My request was picked up the same day logged and fully actioned in a timely manner. Cheryle was very kind and offered me to extend my money back guarantee. But declined as felt the bot was far too slow for my liking.
However I will be re-joing Ninjacators in the coming month as want to test the Blackbeard program which is more catered to what im looking for.
I have to say, they do stay honest regarding their Services and Support. Looking forward to testing the Blackbeard Program :)
Reply from Ninjacators LLC2025-01-02
Hi Davesh!
Thank you for taking the time to share your experience with our Quantum Edge program. We appreciate your honesty and are glad to hear that our team’s enthusiasm and commitment to support made a positive impression.
While we understand that Quantum Edge may not have met your trading style preferences, we look forward to welcoming you back to Ninjacators when you're ready. Your feedback is invaluable and helps us continue to improve our offerings!
Joshua and Richard are amazing at teaching good strategies to trade with. I have learned so much,with a lot more to learn. The knowledge that I have learned from them is going to make me a more succesful trader.
Whether you are new to trading or experienced you can learn many strategies that will help you trade with more confidence.
Morning live sessions are great for daily direction of markets,too.
Reply from Ninjacators LLC2024-12-20
Hi Rickey!
Thank you for your fantastic review!
Wonderful to know how much Josh and Richard have helped in your trading journey. Our goal is to provide the best resources we can for each of our traders, thanks for the feedback!
Josh's most recent webinar was the best yet. I feel he connected in ways that I hadn't experienced before. Getting back to disciplined and formula trading was refreshing. Hooking back up with Futures Edge Live Events is a wise move and helps to reinstate the basics....patiently watch, wait then shoot. It also helps with being accountable with other like minded traders. Being part of a team is what I believe Ninjacators is all about. I'm thankful for everyone at Ninjacators and all my fellow traders out there.
Reply from Ninjacators LLC2024-12-20
Hi Robert!
Thank you for your glowing feedback! We're thrilled to hear that Josh's recent webinar resonated with you and that re-engaging with Futures Edge Live Events is helping you strengthen your trading discipline and connect with like-minded traders. We're happy to have you with us!
I am a newcomer to the Futures Edge group. So far, so good! My prior experienced has been lots of mixed results, but just not being able to dial in a good system that I could stick with; one that would give me sufficient means for proper analysis of the Futures Market, before "just placing trades."
As such, I am grateful that Josh and Richard do a remarkable job of explaining concepts, answering questions, and walking students through visual examples of various setups.
They trade live and experience both gains and losses.
They each place proper emphasis on the risks associated with trading activities, and the importance of the need for individuals to take personal responsibility for their own trade entries and exits.
They focus on erring on the side of conservative trading habits, instead of taking unnecessary chances in the Market.
What I like most is the emphasis on “education,” and personal discipline with regard to sticking to a plan…both of which facilitate informed decision-making, risk management, and capital preservation.
I also appreciate their systematic approach, repetition and the consistent methodology they employ in each daily session. For me, it helps to reinforce learning objectives.
**Some traders may not appreciate Josh and Richard's emphasis on mainly placing Long trades...as opposed to Shorting the Market.**
Having said that, they base it upon their general experience of the Market's tendency to move higher, with shorter term corrections. This seems like a sound principle, if you ask me.
Overall, I recommend Futures Edge because I have found a place where I can learn at my own pace, and where I don't feel embarrassed about asking newby questions.
Reply from Ninjacators LLC2024-12-18
Hi Abraham!
Thank you for sharing your experience with the Futures Edge live sessions!
We’re thrilled to hear that Josh and Richard's structured, educational approach has provided you with the clarity and confidence you’ve been looking for in your trading journey.
Their emphasis on responsible trading habits and personal discipline truly supports a welcoming environment for newcomers, and we’re glad you feel comfortable asking questions and learning at your own pace!
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Regenerate
josh and richard are amazing i've been. in there online webinar since they started this year and they really break down market data right before market open potential LIVE trades some profit always teach risk management. Ive been in the trading market for about a year and half but the approach they both have and the way they simplify everything is. great for new trader highly recommend them plus you cant beat they are in est time perfect for ny session
santiago
Reply from Ninjacators LLC2024-12-18
Hi Santiago!
Thank you for your fantastic feedback! It's wonderful that Josh and Richard's clear and engaging approach to market data and risk management has made a positive impact on your trading experience, especially as a newer trader! Happy Trading!
I have been following Richard and Josh for a very long time and now with confidence i can say that my trading has definitely improved...Thank you for sharing your expertise..
Reply from Ninjacators LLC2024-12-18
Hi Deepak,
Thank you for your kind words; we’re delighted to know that Richard and Josh's expertise has contributed to your improved trading confidence!
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