Very bad after sales care.
After 2 weeks I'm still waiting them to refund a lost smartphone...
About Efox Shop
Data updated- Website
- www.efox-shop.com
- Category
- Vehicles & Transportation
- Location
- China
- Status
- Unclaimed
- Replies to negative
- 12% (12/99)
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About this business
Efox Shop is a Chinese online shop with local warehouses and reparation service in Europe. The company was founded in Hamburg in 2013 and has its headquarter since 2007 in Shenzhen. Since the moment we founded Efox Shop, our vision was to empower people worldwide in buying and selling online. Wether you are a wholesaler looking forward to increase revenues, a retailer who refuses to pay the high prices in your country, or a customer looking to get the latest products, Efox Shop is your right choice. We are very experienced in the electronic device segment and has a huge network of Chinese wholesale manufacturer to keep costs low while maintaining the highest standards. Furthermore it will make sure to have a wide range of products to offer including Huawei, Xiaomi, Meizu, OnePlus, Umi, Elephone etc. Efox Shop is committed to becoming the most loved and trusted electronic marketplace by offering superior shopping experience, timely shipping and quick customer service.
Is Efox Shop legit?
Efox Shop (www.efox-shop.com) has a 3.3 out of 5 rating on OK.one, based on 252 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. Opinions are polarized: 56% rate it 4 stars or higher while 37% give 1 star; The business has replied to 12% of negative reviews. Last updated 2026-10-24.
What people say
didn't say anything about taxes
good
import is expensive , and you be surprised what have to pay for that what is not mentioned how much it is
Sie haben falsche Angaben gemacht und ich musste die Rücksendekosten (45,00Euro) zahlen
They gave false information and I had to pay the return costs (45,00Euro) !!!
Fast and as described
Gigaset ME Pure
The phone camera did not work, the customer service is very poor. I don't recommend this page.
Not Truble Help , BV 6000 Wait more as 6 Week
Not Truble Help , BV 6000 Wait more as 6 Week.
I wanted an invoice, no response to inquiries
Inquiries about the purchase seem to be of no interest. Main thing it is selling something
Super Shop
Very good Products, fast shipping, till now no problem, thank you Efox!
Support is difficult
Very bad. Do not buy here.
You have to pay the return costs. At an article with an mount of 140€ you have to pay 50€ to return. At reklamations you have no chance. If you want to just try an article, DO NOT BUY HERE. Warning: This shop also sends rooted devices which are already used as "new". Fraud company.
No customer service
I bought a LEECO phone from them which is perfect. I also purchased the custom tax insurance since I got it delivered by DHL. Upon contacting them for refund as promised earlier after 3 emails they did not respond me at all. Not professional!!!
Ware nach 2 Monaten noch nicht erhalten
i have the order not recived not information where is my order
UMI Z
Good Mobile, fast Performance.
perfect
From the order, to the shipping and delivering no problems, alltime actually status about hte order and shipping. shop is perfect
Reall bad shop!
Order not sent within the promised time, but very delayed. Almost no possiblity to return the wrong article: not to the same warehouse from where it comes, but only back to China and at your own cost! Absolutely not recommended!!! -6
Great service
Good provider, nice prices, quick dispatch...
It is very good
I believe everyone should buy it
Exellent
Item was delivered smoothly and everything went ok. They responded in every e-mail and answered all of my questions, would buy again from this store
Terrible idiots. Will not buy again
Screwed up. Terrible
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