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Shopping & Fashion

EPROLO

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281 reviews

4.3281 reviews
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About EPROLO

Data updated
Website
www.eprolo.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
63 reviews
Replies to negative
88% (37/42)
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About this business

EPROLO is a leading dropshipping supplier and a forever-free platform designed to empower e-commerce entrepreneurs. We streamline your entire dropshipping business by handling everything from global product sourcing and inventory management to seamless order fulfillment.Our services are uniquely enhanced by premium branding options, helping you build a distinctive and scalable brand. Trusted by a global community of over 1.6 million dropshippers, EPROLO provides all the essential dropshipping tools you need to compete and win in today's competitive online marketplaces.

Written by the business, not verified by us.

Is EPROLO legit?

EPROLO (www.eprolo.com) has a 4.3 out of 5 rating on OK.one, based on 281 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 83% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 88% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for their prompt and helpful assistance, noting that staff members go above and beyond to answer questions accurately. Consumers also love the vast selection of quality items and greatly appreciate the fast, clear guidance provided during daily business interactions. However, some reviewers were not happy with occasional delays, mentioning that quotes take days before products are listed as unavailable. Other people also experienced issues with long shipping times, poor product quality, and difficulties syncing items properly for external online sales platforms.

Auto-generated from all reviews of this business. For reference only.

What people say

Great service

Great service! ⭐ Bella is super responsive, and her communication is phenomenal! 💬✨ So happy to be working with such an amazing team! 🙌😊

Reply from EPROLO2025-02-15

Hi Thelas McDonald! Thanks for your review! We are honored and pleased to have you as partner! Hope your business prosper even more!

My personal Assistant Bella went out of…

My personal Assistant Bella went out of her way to make sure my orders got fulfilled with a different supplier during the holiday season. I realize this was not a great time and I am very thankful for what she did to keep my supply chain moving!

Reply from EPROLO2025-02-15

Hi Katie Becker! Thanks for your review! We are honored and pleased to have you as partner! Hope your business prosper even more!

EPROLO is trusted and highly…

EPROLO is trusted and highly professional. I never missed my delivery and they are best dropshipping suppliers I have worked with.

Reply from EPROLO2025-02-15

Hi Silen Patel! Thanks for your review! We are honored and pleased to have you as partner! Hope your business prosper even more!

I love the Eprolo app for my store

I love the Eprolo app for my store. Paul, from customer service is an absolute gem. He helped me get a package shipped out to my customer quicker than it was scheduled for. I really love providing the best shopping experience for my customers and this app helps me do that; especially with the products that comes from their US warehouse. Great products, customer service and shipping rates and times. I'm looking forward to partnering with them. They truly have the best products and the price's are superb! Thanks Eprolo Team!

Reply from EPROLO2025-02-15

Hi Nope! Thanks for your review! We are honored and pleased to have you as partner! Hope your business prosper even more!

I’m having the worst experience with…

I’m having the worst experience with EPROLO right now. They’re sabotaging my business purposely. They don’t communicate and they customer service is terrible. I have orders pending and sitting and waiting to be shipped out. Then they have only given me the choice of FedEx delivery which is 35$ for each order of a 35 dollar product. As soon as possible I’m getting rid of EPROLO and going through another shipper because EPROLO has been the downfall of my business. They don’t want to us prosper and it’s sad. I put my all in my businesses because I come from nothing and I have to make my own way. I finally get what I’ve been praying for and that’s a increase in sales and when that happens you have EPROLO as the devil in the way to keep you down and make sure you don’t succeed.

Reply from EPROLO2025-02-15

Hi Fredrick Scott! We are very sorry for your poor experience on EPROLO, and we take this seriously! Please contact [email protected]. Our team will try our best to help you solve the problem!

Long Processing Times and Defective Products

I've been using this supplier for months and have placed over 300 orders. While I was initially satisfied with the quality of service, I now deeply regret working with them. First of all, their order processing times are extremely long, averaging around 5 days. Despite repeatedly warning them, they have sent defective products to my customers. They ship products without checking them. When I requested a refund with product videos as evidence, they said they would investigate but did nothing. They still haven't refunded the money for the defective products. Additionally, they increase product prices and shipping fees without prior notice. I will find a new supplier as soon as possible. My advice to you is to avoid using this supplier.

Reply from EPROLO2025-02-05

Hi Semih! We are very sorry for your poor experience on EPROLO, and we take this seriously! Please contact [email protected]. Our team will try our best to help you solve the problem!

So far Eprolo has been very easy to…

So far Eprolo has been very easy to use. Its pretty expensive on the shipping costs - even USA to USA - so that cuts into any profits and makes my prices need to be higher and higher. But its ok for now.

Reply from EPROLO2025-01-25

Hi Kirk Ahlquist! Thanks for your review! We are honored and pleased to have you as partner! Hope your business prosper even more!

I will give Eprolo five stars when I…

I will give Eprolo five stars when I have ordered something I am sure but so far I am really happy with them, they have an excellent range of items and what really helps is that the process of importing them to my store is easy , help is available too for any queries if you need it , they also have a print on demand service , site is clear and easy to navigate from the menu and search bar , items are good value

Reply from EPROLO2025-01-25

Hi Valerie Hedges! Thanks for your review! We are honored and pleased to have you as partner! Hope your business prosper even more!

Consistent Support

The rep that I am consistently partnered with, Kaylee, they always assist me in a timely fashion to get issues resolved faster. They have a great selection of products. Processing time is a bit slow but shipping is fast for dropshipping.

Reply from EPROLO2025-01-25

Hi House of Hutson! Thanks for your review! We are honored and pleased to have you as partner! Hope your business prosper even more!

Easy and comfortable connection between…

Easy and comfortable connection between my shopify shop and the EPROLO app. Friendly support, If you have questions. Good prices and good shipping times yet. I'm grateful that I found you guys! I'm new to dropshipping and EPROLO tho.

Reply from EPROLO2025-01-04

Hi phil! Thanks for your review! We are honored and pleased to have you as partner! Hope your business prosper even more!

I've been using Eprolo since 2021

I've been using Eprolo since 2021, and it has been an incredible experience! The platform is user-friendly, and their wide range of product selections makes it easy to find items that match my niche. What stands out the most is their reliable shipping and excellent customer service. Whenever I had questions or needed support, their team was prompt and helpful. Eprolo has been a game-changer for my e-commerce business, providing a seamless dropshipping experience. Highly recommend it to anyone looking for a trustworthy dropshipping partner!

Reply from EPROLO2025-01-04

Hi Atom Oracle! Thanks for your review! We are honored and pleased to have you as partner! Hope your business prosper even more!

Eprolo has been an excellent experience…

Eprolo has been an excellent experience from the start. The platform makes it incredibly easy to source and fulfill products, especially for my dropshipping business. The product catalog is extensive, offering a wide variety of items, and the shipping times are reliable, which is crucial for keeping my customers happy. The seamless integration with platforms like Shopify has been a game changer, simplifying the process of managing orders and inventory. Their customer service is also top-notch, always responsive and quick to resolve any issues. Eprolo has truly helped my business grow, and I highly recommend it to anyone looking for a dependable dropshipping partner. A solid 5-star service all around!

Reply from EPROLO2025-01-04

Hi Jewels Junction! Thanks for your review! We are honored and pleased to have you as partner! Hope your business prosper even more!

Eprolo is a best dropshipping platform…

Eprolo is a best dropshipping platform for those who are starting new business. its easy to import products. fast fulfillment service. Very best customer services. easy to access. collection of products. Absolutely free. No hidden charges. I like this app.

Reply from EPROLO2025-01-04

Hi Idieal Marketing! Thanks for your review! We are honored and pleased to have you as partner! Hope your business prosper even more!

Great Company with Outstanding Support!

Eprolo has been a great partner as I start my dropshipping journey. So far, I’ve had a few orders sent, and everything looks very promising. A big thanks to Rick, who has been incredibly helpful—always quick to respond and ready to explain everything clearly. His support has made the process so much easier. I’m excited to keep working with Eprolo and highly recommend them!

Reply from EPROLO2024-12-26

Hi Oleh Savchuk! Thanks for your review! We are honored and pleased to have you as partner! Hope your business prosper even more!

For the start i actually have asked…

For the start i actually have asked many questions for inventory and products and leah the account agent is so kind and help me for all my questions, also the customer service is really great answering all my questions.

Reply from EPROLO2024-12-26

Hi shoshy yosef! Thanks for your review! We are honored and pleased to have you as partner! Hope your business prosper even more!