Etsy

Etsy is a scam

Etsy is a scam! The advertise a price and then when ur charged its 4x the price! They act like theyre in nz but they actually not and when u try get ur money back u cant they stole over $800 from me and i got nothing for it!

Item Not delivered even after a month

Very bad, you will never get the item you ordered. Don’t use this if you are planning to gift this to you special ones on their birthday

Weird website that only charges you

Weird website that only charges you. You sell almost nothing bc of all the spam on the site, now they permanently closed my account for whatever reason

Scammer Sellers and Etsy knows it

Ordered a $250 table. Seller marked as shipped, then delivered. When tracked with fedex they confirmed the tracking number was not mine, not to my name, and not to my address, not even close. After contacting the seller multiple times, they said oh we put the wrong number. A week later still nothing so i asked seller for new tracking and they said tomorrow. another 5 days, nothing. Tried to open a case with Etsy and it wouldn't allow. no possible way to contact a human there. had to dispute transaction with my credit card company. i have since deleted my etsy account.

Terrible platform, dishonest and greedy.

Etsy in Europe is a complete trash. Lazy, greedy and stupid company. Let me explain. 1. Their shipping platform is non existing. They process shipping to other countries, like the US, but they have no agreed track to do so. Now, as of July 2026 all non commercial shipping to the US from EU is blocked. Yet they allow this types of transactions. 2. Customer service is a joke. Someone bought an item, they made 2 low resolution photos of imaginary "problems". Etsy jumps in without asking my side and fully refunds!!! Why??? It is not broken, the buyer is imagining problems that are not there, nothing is wrong. Why stealing money from sellers??? Why not ask for more proves and actual good quality photos that can show the "problem"??? Before I had several unauthorized charges from Etsy for the item that some other buyer said was not "as expected". Despite long communication, Etsy went in and charged me full cost for the item already delivered few months ago to the customer. I thought my bank card was stolen!!! Thieves!!!! 3. Feedback systems is even more trashy than on eBay. Basically buyer can leave any idiotic message without any restrictions and no limits. Etsy is good with it. No way for a seller to leave comment or reply. And now they made all feedbacks permanent, from the day 1 of the account. Meaning thousands accounts dropped in their performance. Why doing this??? All that while sellers do not even have a feedback option, so all buyers are 5 stars forever, regardless how many scams they pulled... 4. Fees and regulations. Going insane!!! Prices goes up every time, seller protection is zero. What fees are for??? Now they demand sellers' current photos and ID pictures... Really? I am sure with the security and privacy of Etsy website we have no worries about our security. As a result I am closing 10 years old account permanently.

Great products in fairness

Awful

Awful! Customer Service with Gift Cards. I always order gift cards for our staff in advance each month. I made an honest mistake but Etsy refused to let either cancel the gift card or edit it. So now I am sending next weekend a gift card to the wrong person because Etsy refused to allow to edit a gift card order that has not been sent yet. Very disappointing. I am looking at other website that deliver better service.

Custom order arrived late and wrong

Paid extra for a personalised item with a guaranteed delivery date for a birthday gift. It arrived four days after the event, and the name spelling I'd specified in the order notes was wrong. Reaching the seller directly is the only real support option on here, and once they weren't responding messages to Etsy support itself just got auto-replies pointing back to the seller. Got a partial refund eventually but the gift itself was already ruined for the occasion it was meant for.

Would give a 0 if possible

Would give a 0 if possible. Customer service is shocking. Payment system is horrendous. Banning accounts without reason. Banning accounts without warning. Bullying tactics. Holds on payments (I was selling for 2months, I’m owed £1500 and have since only been paid £100). The fact they are the biggest marketplace is worrying, something needs to be done as it’s incredibly harmful, especially psychologically. I was banned for something I wasn’t aware of, I had an IP claim against me, though when I checked Etsy, there are thousands of products others are selling with the same thing I got suspended for. What’s worse is that they ban you, not the account. I will never be able to sell anything ever again on Etsy. I took so much time and effort building my brand to have it dashed in a second. Etsy advertising my items as well as everyone else’s so they should’ve been aware of what was happening. To ban a person for life is shocking, feels like I’ve been given a criminal record. Horrible company. I seriously hope the company go bust. Tried many times to contact their customer support. All their support is outsourced to India, so good luck trying to get anything sorted and don’t get me started on the online agent helpline, they ended the chat on me twice because they didn’t know how to help. All my work was 100% original, I designed and created everything. I’d say I’d never use the site again, but seeing as they have banned me not my account, I can’t anyway. Shocking!

don’t use this website it can be cost a lot for you guys

I think we have to be careful buying stuff from here because I ordered some things which is expensive from this website and I have also contact with the company who is sending with the shipping. This is the worst communication with them because I get a leather from my mail it says that they already deliver my stuff and I have also all warning and camera all over our place. No one have been here. They said that they already delivered. I don’t know what to do. Be careful to get cheated from this Easty and all others who work with them. 🤨😟

Can’t Trust Etsy anymore

Etsy used to be about artisans and the things they create. It has become a drop shipping garbage dump. With shops that do it and then close down so there is no recourse. It is not worth shopping on Etsy anymore.

I am afraid I will not be ordering…

I am afraid I will not be ordering anything from Etsy any longer. I ordered three plants from three sellers and they all Said delivered and I did not receive them. So far after escalating to Etsy they refunded the first two. I have cameras on my property and can prove I did not receive them. Very strange. Too much of a hassle. They should screen their sellers better.

Doesn't protect the buyer

Doesn't protect the buyer. I purchased something that turned out to be defective Seller refused an exchange or refund and Etsy did nothing to resolve the issue.

Never again will I order anything from Etsy.

This was the first and last time, I will order anything from Etsy. The seller was Testaments in Stone. The materials listed were wood, linen and clay. Received the framed items without wire for hanging so went to local framer. Apropos of nothing, he told me the frames were plastic. When I appealed to Etsy showing the materials listed, Etsy did nothing. Never again!

I ordered a pattern from Etsy over a…

I ordered a pattern from Etsy over a week ago. I am not technically minded and asked for the (dolls) pattern to be emailed to me! I was told by the seller when I give a good review she will send that on! I got help and managed to print out my pattern. I strongly recommend people to stay clear of this website…. Nothing but hassle 😤

Unique items

Unique items, great gift

Full of scammers stay away from this…

Full of scammers stay away from this website.

Would give zero if i could

Would give zero if i could Terrible unethical company that bullies its sellers. Awful people. Awful horrible people. Hope this is the end of Etsy and that all creators and artists go elsewhere.

Wall to Wall AI Slop

Etsy used to be a terrific site where you could buy handcrafted items made by people who really cared about what they were doing, albeit with the odd unscrupulous drop shipper thrown in here and there. Unfortunately, in 2026 Etsy is now a minefield of scammers whose listings are fronted with completely over-the-top AI generated images that don't look anything like the items shown in the inevitable slew of one star reviews beneath. Doubtless there are still real people on Etsy, selling real items they've made, but they are becoming increasingly more difficult to find as the scammers continue to metastasise their way through the site. Most disappointingly of all, Etsy seems not to care about it and doesn't seem to want to acknowledge the problem, let alone deal with it. Probably best to avoid the place until Etsy decides whether they actually care about their reputation or not.

Stay away from Etsy

Too bad one can’t rate to -5!! I ordered a watch almost a month ago and I was wondering why I didn’t receive a tracking number but only “shipping confirmation”. Upon contacting support I was informed the seller is no longer active on Etsy. The support informed me they issued a refund but knowing that a seller can just create a profile just like that and disappear like fog with 100€ is a disgrace! I made my first and last visit to this scam site!