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FactoryOutletStore.com Reviews | Factory Outlet Store

200 reviews

3.9200 reviews
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About FactoryOutletStore.com Reviews | Factory Outlet Store

Data updated
Website
www.factoryoutletstore.com
Category
Animals & Pets
Location
United States · Syosset, NY
Status
Unclaimed
Replies to negative
63% (29/46)
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Is FactoryOutletStore.com Reviews | Factory Outlet Store legit?

FactoryOutletStore.com Reviews | Factory Outlet Store (www.factoryoutletstore.com) has a 3.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Animals & Pets and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 63% of negative reviews. Last updated 2026-08-10.

What people say

T
Thomas Wallace · 1 review · Verified · Experienced 2023-09-15 ·

easy website to use

Reply from FactoryOutletStore.com Reviews | Factory Outlet Store2023-09-16

Dear Esteemed Customer, We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit. Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve. We eagerly anticipate the privilege of serving you once more in the near future. Your continued patronage is the driving force behind our commitment to delivering outstanding experiences. Thank you once again for your kind words and for choosing FactoryOutletStore. With Warm Regards, FactoryOutletStore

L
LM · 1 review · Verified · Experienced 2023-09-13 ·

Decent price on a hard to find Norelco…

Decent price on a hard to find Norelco Spectra charger. Lost one star because 1) had no HQ8 shaver heads which are quite common, and only had the newer version (SH50), and 2) they were an outrageous price - way overpriced.

Reply from FactoryOutletStore.com Reviews | Factory Outlet Store2023-09-15

Dear Valued Customer, Thank you for shopping with the factory outlet store. We are sincerely sorry to learn about your shopping experience. May we request you, please give us a callback at your earliest convenience to have this issue rectified? If you have any additional questions/ concerns, please reach out to us at [email protected] or call us anytime. Thank you, Factory Outlet Store

A
Arrow Security Systems · 2 reviews · Verified · Experienced 2023-09-11 ·

great

good prices

Reply from FactoryOutletStore.com Reviews | Factory Outlet Store2023-09-11

Dear Valued Customer, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! Thank you, Factory Outlet Store

D
Dawnna K Ayres · 1 review · Verified · Experienced 2023-09-08 ·

not good

Was to be shipped in 3 days and been 10 now and is now on back order and was not told that poor information on this

Reply from FactoryOutletStore.com Reviews | Factory Outlet Store2023-09-10

Dear Esteemed Customer, I would like to express my sincere gratitude for the opportunity to speak with you earlier today. Your time and valuable feedback are greatly appreciated. We deeply regret that your recent shopping experience fell short of your expectations and for any inconvenience this may have caused you. We are incredibly sorry we could not fulfill the order as it was on backorder. Please rest assured that we are committed to investigating the issue thoroughly and taking all necessary steps to rectify it promptly. Your satisfaction is of paramount importance to us, and we are dedicated to ensuring that every customer's experience with us is exceptional. If there is anything you require in the future, please do not hesitate to call us at 800-816-0810 or email us at [email protected]. Your needs are our top priority. We look forward to the privilege of serving you again in the near future, and we are committed to making your next visit a truly outstanding one. Once again, thank you for choosing to shop with us. Your patronage is invaluable to us, and we eagerly anticipate the opportunity to do business with you again. Warm regards, Factory Outlet Store

T
Timothy Gorman · 2 reviews · Verified · Experienced 2023-08-14 ·

Fast ordering

Fast ordering, easy to follow website!!

Reply from FactoryOutletStore.com Reviews | Factory Outlet Store2023-09-08

Dear Esteemed Customer, We extend our heartfelt gratitude to you for investing your valuable time in sharing your experience at FactoryOutletStore. It brings us immense satisfaction to learn that you had a positive and fulfilling encounter during your recent visit. Your trust in our services and willingness to communicate your satisfaction are deeply appreciated. Your feedback serves as a beacon, guiding us toward maintaining the high standards of service excellence that you deserve. We eagerly anticipate the privilege of serving you once more in the near future. Your continued patronage is the driving force behind our commitment to delivering outstanding experiences. Thank you once again for your kind words and for choosing FactoryOutletStore. With warm regards, FactoryOutletStore

J
John Weinrich · 1 review · Verified · Experienced 2023-05-09 ·

Web site messed up...

Reply from FactoryOutletStore.com Reviews | Factory Outlet Store2023-09-05

Dear Valued Customer, It was a pleasure speaking with you earlier. I want to thank you for your time and feedback. We apologize that your shopping experience did not go as expected. We will research on the problem and will fix it. We apologize for all the inconvenience caused. If you need anything in the future, please feel free to reach out! We want to make every customer's experience great. We hope to see you soon. Thank you for shopping with us, and we hope to do business with you again! Thank you, Factory Outlet Store

L
Leanne Barnes · 20 reviews · Experienced 2023-09-05 ·

I still haven't received my item

I still haven't received my item. I've emailed you twice and heard nothing. And I haven't received any call or email

Reply from FactoryOutletStore.com Reviews | Factory Outlet Store2023-09-08

Dear Valued Customer, Thank you for shopping with the factory outlet store. We are sincerely sorry to learn about your shopping experience. We tried calling you but reached voice mail. May we request you to please give us a callback at your earliest convenience to have this issue rectified? If you have any additional questions/ concerns, please reach out to us at [email protected], or you can also call us at any time. Thank you, Factory Outlet Store

N
Nelly · 6 reviews · Verified · Experienced 2023-09-04 ·

site easy to use

Reply from FactoryOutletStore.com Reviews | Factory Outlet Store2023-09-05

Dear Valued Customer, Thank you so much for taking the time to leave us this amazing review. We look forward to working with you again in the future! Thank you, Factory Outlet Store

J
JustAnswer Customer · 2 reviews · Verified · Experienced 2023-09-05 ·

The person that I ask questions gave me…

The person that I ask questions gave me the information that i needed very quick so I could purchase what i needed.

Reply from FactoryOutletStore.com Reviews | Factory Outlet Store2023-09-06

Dear Valued Customer, Thank you so much for taking the time to share your experience at FactoryOutletStore. We take pride in knowing our customers are happy with their store experience. Thanks for placing your trust in us and your willingness to share. We hope to hear back soon and do business with you again! Thank you, FactoryOutletStore

R
Robert Plaus · 3 reviews · Verified · Experienced 2023-09-04 ·

fill ins easy to find

fill ins easy to find, correctly labeled went smoothly.

Reply from FactoryOutletStore.com Reviews | Factory Outlet Store2023-09-05

Dear Valued Customer, We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone. Thank you, Factory Outlet Store

J
Jack Carnevale · 9 reviews · Verified · Experienced 2023-09-01 ·

Hard time checking out!

Reply from FactoryOutletStore.com Reviews | Factory Outlet Store2023-09-05

Dear Valued Customer, Thank you for shopping with the factory outlet store. We are sincerely sorry to learn about your shopping experience. We tried calling you but reached voice mail. May we request you to please give us a callback at your earliest convenience to have this issue rectified? If you have any additional questions/ concerns, please reach out to us at [email protected], or you can also call us at any time. Thank you, Factory Outlet Store

L
Luke · 1 review · Verified · Experienced 2023-09-03 ·

Good Selection

They have a wide variety of motors on here.

Reply from FactoryOutletStore.com Reviews | Factory Outlet Store2023-09-05

Dear Valued Customer, Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. Thank you, Factory Outlet Store

G
GERALD SZEFLINSKI · 12 reviews · Verified · Experienced 2023-09-03 ·

very understanding ( SAVIO ) sales…

very understanding ( SAVIO ) sales person- good prices

Reply from FactoryOutletStore.com Reviews | Factory Outlet Store2023-09-05

Dear Valued Customer, Thank you so much for your kind words. We appreciate you taking the time to share your experience with us and we agree that Savio is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future! Thank you, Factory Outlet Store

D
David Hershberger · 3 reviews · Verified · Experienced 2023-01-09 ·

accurate info and fair price for product

Reply from FactoryOutletStore.com Reviews | Factory Outlet Store2023-09-02

Dear Valued Customer, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! Thank you, Factory Outlet Store

J
Joyce · 6 reviews · Verified · Experienced 2023-08-31 ·

easy to order and purchase

Reply from FactoryOutletStore.com Reviews | Factory Outlet Store2023-09-01

Dear Valued Customer, Thank you so much for taking the time to leave us this amazing review. We look forward to working with you again in the future! Thank you, Factory Outlet Store

T
Trent Brown · 2 reviews · Experienced 2023-08-31 ·

I ordered an item from Factory Outlet…

I ordered an item from Factory Outlet Store and I keep getting an update on a later delivery date. Very aggravating when the date keeps moving forward. I don't believe i will be ordering anything from Factory outlet store again. As of to date I still haven't received the item.

K
Kim Reed · 2 reviews · Verified · Experienced 2023-08-28 ·

Very easy

Very easy, entered item number and it came up in stock and I ordered it. That simple.

Reply from FactoryOutletStore.com Reviews | Factory Outlet Store2023-08-29

Dear Valued Customer, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! Thank you, Factory Outlet Store

H
Harold Joyce Jr · 1 review · Verified · Experienced 2023-08-29 ·

easy ordering

Reply from FactoryOutletStore.com Reviews | Factory Outlet Store2023-09-01

Dear Valued Customer, Thank you so much for taking the time to leave us this amazing review. We look forward to working with you again in the future! Thank you, Factory Outlet Store

c
customer · 2 reviews · Verified · Experienced 2023-08-27 ·

Information page needs better error announcement

Information page could have been more straightforward in asking for information, and error detection made clearer than an infinitely long spinning annulus "Processing".

Reply from FactoryOutletStore.com Reviews | Factory Outlet Store2023-08-28

Dear Valued Customer, Thank you for shopping with the factory outlet store. We are sincerely sorry to learn about your shopping experience. May we request you, please give us a callback at your earliest convenience to have this issue rectified? If you have any additional questions/ concerns, please reach out to us at [email protected] or call us anytime. Thank you, Factory Outlet Store

D
Denise C. · 3 reviews · Verified · Experienced 2023-08-27 ·

Easy website to use!

Easy website to navigate and make purchases.

Reply from FactoryOutletStore.com Reviews | Factory Outlet Store2023-08-28

Dear Valued Customer, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! Thank you, Factory Outlet Store