Family Home Plans (www.familyhomeplans.com) has a 4.7 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 62 of them were added in the last 12 months. Last updated 2026-08-10.
Bonnie was super patient with me from questions to the process of buying the plans
Reply from Family Home Plans2026-08-01
Thanks for your comments and 5-star review! Bonnie has been with us for a long time and knows her stuff! Buying a set of house plans is a big commitment, so we try to make the customer as comfortable as possible. We will pass on your comments to her.
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Vincent M. · 1 review · Experienced 2026-07-13 ·
★★★★★
First time using Peak Design and it…Mostly good, a couple of niggles
First time using Peak Design and it went better than I expected. The ordering process was straightforward and the site was easy to navigate. Support was slow to respond, which dragged the whole thing out. Might give them another chance down the line.
Reply from Family Home Plans2026-07-27
I think you have us confused with another company.
Great and prompt communication! Pleasure working with Tiana!
Reply from Family Home Plans2026-05-18
Thanks for your comments and 5-star review! We try to make things as simple as possible, and that includes one of the most complicated issues... modifications. Tianna is the best, and we are glad that she was able to help you. We will pass on your comments to her. Thanks
fast return time don't understand why there is a charge to reverse the plan
Reply from Family Home Plans2026-05-18
Thanks for your comments and 5-star review! The charge for the readable reverse fee is at the designer's discretion. Most of our designers do charge a reverse fee, so you were not overcharged. Thanks!
Rhonda was very helpful in answering questions prior to purchase. Great place to view hundreds of plans. Pricing seems in line with other online vendors.
Reply from Family Home Plans2026-04-24
Thanks for your comments and 5-star review! Rhonda is a very good sales rep and knows the business very well. We will pass on your comments to her. Also glad that you found our website useful and fair.
Very quick email responses, fast delivery, fair prices
Reply from Family Home Plans2026-04-08
Thanks for your comments and 5-star review! We know that your time and money are valuable, so we put our customers in touch with a human on the other end of the phone (and email) as soon as possible. A.I. is fine, but no substitute for the human connection.
Ordering was easy and I received the plans quickly.
Reply from Family Home Plans2026-04-06
Thanks for your comments and 5-star review! We strive to make our website as easy to use as possible. Everything is so complicated these days... searching for a house plan should be simple. Better Loving by Good Design is our motto for our house plans and websites.
Bonnie was the best to work with on our house plans! She answered all questions I had quickly and got all modifications took care of! Ordering and delivery was top notch! Totally recommend!!
Reply from Family Home Plans2026-03-31
Thanks for your comments and 5-star review! Bonnie is a very good sales rep and has been in the stock house plan business for years. We will share your comments with her. Thanks again.