Love everything about the items I…
Love everything about the items I received!
About Fashion Chingu
Data updated- Website
- www.fashionchingu.com
- Category
- Shopping & Fashion
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 127 reviews
- Replies to negative
- 95% (127/134)
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About this business
We're the #1 idol fashion shop - Get over 1500+ products which are looking similar to your favorite idol. Fashion Chingu is an e-commerce store founded in 2018 by a young couple who shared an interest in Kpop and Kdrama fashion but always struggled to find similar items to those worn by their favorite idols. Although styles worn by celebrities and generally easy to find, the average fan cannot afford to purchase such expensive designer items. And that's where Fashion Chingu comes in!Our store offers an incredible selection of styles inspired by Kpop idols and Kdrama characters, which can conveniently be browsed by clothing type, artist/group name, or title. Along with that, we also keep a close eye on current trends and maintain a dedicated blog that covers everything Korean fashion-related: from seasonal fads and timeless essentials to Kdrama styling deep-dives and Kpop conceptual fashion.Our team is made up of incredible young professionals spread across the globe who are incredibly passionate about our mission and how what we do truly brings joy to people's lives. The Fashion Chingu community is incredibly appreciative of the brand and they're the true driving force behind all our efforts! And as Korean culture reaches new global magnitudes, there are millions of more lives that we can touch by simply providing the best service we can.
Written by the business, not verified by us.Is Fashion Chingu legit?
Fashion Chingu (www.fashionchingu.com) has a 3.6 out of 5 rating on OK.one, based on 533 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 68% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 95% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers truly love the unique selection of apparel and products, frequently noting that items match the advertised photos and deliver surprisingly good quality. Consumers also appreciate the helpful customer service, which consistently responds quickly and provides friendly communication to completely resolve any concerns. However, some reviewers were not happy with delivery delays, mentioning that shipping took longer than expected or tracking was chaotic. A few other people also felt that sizing can be somewhat tricky to figure out or that shipping boxes sometimes arrived with noticeable dents.
Auto-generated from all reviews of this business. For reference only.What people say
I had an issue with one of the product…
I had an issue with one of the product I received that was damaged. I sent a message to the support the day I recieved the package but never received an answer...
Reply from Fashion Chingu2023-11-04
Hi Zoe, We sincerely apologize for any disappointment you may have experienced. Thank you for bringing this matter to our attention. Please know that this is not what we wanted you to experience. To prevent this from happening, our team conducts thorough quality checks before shipping out any order. We would like to get more information on the concerns you have found with the products you received. If possible, sharing some pictures would also provide us with more details of the situation. We checked and we have no existing ticket under your account. The message you sent us must not have gotten sent. Our support will get in touch with you soon so we can address the issues. We look forward to your cooperation and response. All the best and have a nice day! Your Fashion Chingu Team
Just right!It was easy to purchased 0and the…
It was easy to purchased and the selectiiin was great.
Fashion chingu
Fashion chingu was pretty great to buy from, the quality of the materials i received were great, and it didnt take much time and they updated me throughout the entire shipping segment which was nice. and ngl the whole x amount of ppl watching this did seem weird butttttt i think thats just to keep up their image since everything went so well.
Nice
Very easy order and tracking system. I really appreciated the updates on where the product was at all points (especially given that I had no previous experiences with this company). Quality/price relation is good. Overall very trustworthy and recommendable.
Great customer service
I’ve ordered from Fashion Chingu twice now. On my second order, there was a quality issue with one of the items due to a change in their suppliers. Upon reaching out, the customer service representative was able to work with me and offer me a full store credit refund. The items I’ve received have all been fair quality and as pictured on the website. Just make sure you check the size chart for each individual item, as returns are the customer’s responsibility.
Reply from Fashion Chingu2023-11-01
Hi Allison, We apologize for not meeting your full expectations. Please know that this is not what we wanted you to experience. To prevent this from happening, our team conducts thorough quality checks before shipping out any order. We would like to get more information on the concerns you have found with the products you received. If possible, sharing some pictures would also provide us with more details of the situation. We checked if we received any ticket email from you this past 10 days but unfortunately, there's none on our record. Nonetheless, our support will get in touch with you soon so we can address the issues. We look forward to your cooperation and response. All the best and have a nice day! Your Fashion Chingu Team
My winter coat review
The shipment was fast and I was informed well. I waited with the review for the weather to come and at least be able to try it out. The coat I bought is not the best quality but I am content with what I got, because it's what I expected. And it's really not a big issue, an unsewn thread and some issue with the fluff of the coat is really not a big deal, it's warm and the size was the exact as the written.
Shopping ease is sure to please! was what I wanted and…
I was able to find what I wanted and then some. Ordering was a snap & then I just waited for my purchases. When they arrived I was delighted. All in all it has been most satisfactory.
Very happy with the service
Very happy with the service, the gift was really liked
Great product and communication
Excellent communication in regards to order status and tracking. High quality product.
I love the clothes that I bought
I love the clothes that I bought, the fabric is nice and the size are complete, they fitted well. And to have something similar or almost equal to what my idols wore makes so happy, Thank fashion chingu for that. Just please make more offers to buy more 🤭
Good
It was good:)
I love it
I love it so much
Great experience
Great experience. Good communication. Great product
Very good quality fast delivery
Very good quality, I asked them if they can deliver it fast as possible as can because I need it for my kpop concert and they did their best and it arrived very fast and now I can wear it at the kpop concert!
The quality of the coat is incredible
The quality of the coat is incredible. The shipping was fast and they kept me updated.
Beware of return policy!
Returns have to be sent back to the China warehouse, so depending on what you're returning, the shipping fee may be higher than the item value. It's also a ton of hassle because the shipping label is not provided and you have to figure out your own carrier. I would say that it would be basically impossible to return items for most people.
Reply from Fashion Chingu2023-08-14
Hi Kel, We are so sorry for the inconvenience. We appreciate the feedback that you left us. Please know that our return policy has always been that the customer shall bear the return shipping costs in case of the customer wants to make a return. Even though we would like to provide you with free shipping for the return, we are unable to do so at this time. It is like this because at the same time, we offer free shipping worldwide and we do not have the capacity yet to offer free returns too. We appreciate your consideration while we review the situation and strive to make future return services better. We'll keep providing the highest standard of service to our valued customers. Our support team will get in touch with you shortly to clear up the situation one time in case you still have questions. We look forward to your cooperation and response. All the best and have a nice day! Your Fashion Chingu Team
Honestly the best store to buy from
Honestly the best store to buy from, honest and super friendly, great communication if an item was unavailable. I think an reward system would be great for people as well I will say that I'm a bit lost as store credits don't appear in check out. Hoping this does get resolved
Very easy to order items and no postage…
Very easy to order items and no postage charges.
Fashion Chingu is amazing
Excellent customer service. So friendly; they keep you informed during every step of the process. The clothes are beautiful and good quality. I would recommend Fashion Chingu to every one.
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