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Money & Insurance

Fidelity Life Association

101 reviews

4.5101 reviews
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About Fidelity Life Association

Data updated
Website
www.fidelitylife.com
Category
Money & Insurance
Location
United States · Des Plaines
Status
Unclaimed
Last 12 months
85 reviews
Replies to negative
67% (8/12)
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Is Fidelity Life Association legit?

Fidelity Life Association (www.fidelitylife.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 88% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 67% of negative reviews; 85 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

B
Brandy · 1 review · Verified · Experienced 2026-05-04 ·

I was so not going to answer my phone

I was so not going to answer my phone. But I did, and i'm so glad I did.I now have insurance and don't have to worry. All around great service

Y
Yolanda · 1 review · Verified · Experienced 2026-04-30 ·

Peace of mind

Everything was quick easy now I can rest knowing I'm not putting a burden on anyone. Ty Yolanda Mora 05/01/2026

F
Fay · 2 reviews · Verified · Experienced 2026-05-07 ·

I had a pleasant experience in…

I had a pleasant experience in January-2026, I contacted the same representative. I was phoned back promptly. It was a pleasant and professional application process as before.

C
Carolyn · 1 review · Verified · Experienced 2026-05-05 ·

Everyone needs a helping hand

They are always willing to help. Try to understand your needs what you want to do after life as far as taking care of your family.

N
Nathaniel · 1 review · Verified · Experienced 2026-05-04 ·

I didnt want the insurance because its…

I didnt want the insurance because its a little pricey but i was withdrawn still from my debt card

Reply from Fidelity Life Association2026-05-19

Thank you for your feedback. We take all customer concerns seriously and encourage you to contact our Customer Service team at 800-369-3990 so we can assist you further.

M
Mark Ellis · 4 reviews · Verified · Experienced 2026-04-24 ·

Great Service and had work done timely

The tax professional Laura Rosales was very knowledgeable

m
mw wells · 2 reviews · Experienced 2026-04-24 ·

Withdrew **5** Premium Payments In ONE Day!!

I’ve been a customer of FIDELITY LIFE ASSOCIATION since 2009. So this is how a LONG-TERM CUSTOMER gets treated. I had $895 fraudulently deducted from my account by FIDELITY LIFE ASSOCIATION, and BANK OF AMERICA did nothing to stop it. On Friday, April 24th, 2026, ((5)) separate payments of $179 were withdrawn from my Bank of America account by FIDELITY LIFE ASSOCIATION. 4/25/2026 Since I was NOT alerted to the multiple transactions by BANK OF AMERICA, I didn’t notice the transactions until the next day. I tried to contact FIDELITY LIFE ASSOCIATION but was informed they are ONLY available Monday-Friday, 8am-5pm… NO WEEKEND HOURS! On 4/27/2026 I called FIDELITY LIFE ASSOCIATION. After waiting on hold for 20 mins, I spoke with a Supervisor named LISA (employee P-5258). She went on to inform me that FIDELITY LIFE ASSOCIATION has been dealing with a “NEW SYSTEM ISSUE,” and this is the THIRD CONSECUTIVE week that they have “accidentally” overdrafted customer accounts…. I REPEAT, this is the 3rd week in a row that this has occurred. Needless to say, I was disgusted that FIDELITY LIFE ASSOCIATION has allowed this to happen repeatedly, and my bank (BANK OF AMERICA) did nothing to protect its customer. **NOTE** As of 4/30/2026 my money still has NOT been returned. OVER $700 of my money sitting inside of a Fidelity account.

Reply from Fidelity Life Association2026-05-19

Thank you for your feedback. We take all customer concerns seriously and encourage you to contact our Customer Service team at 800-369-3990 so we can assist you further.

T
Tracy · 1 review · Verified · Experienced 2026-04-25 ·

I Have Life Insurance!

The prompt customer service I received, also the great knowledge of service I would receive.

S
Steven Milroy · 4 reviews · Verified · Experienced 2026-04-28 ·

Exxcellent customer service

Exxcellent customer service; knowledgable sraff

S
Sharon · 1 review · Verified · Experienced 2026-04-21 ·

The agent was understanding

The agent was understanding and not pushy, she took her time and gave me extra time to decide

E
Elizabeth · 4 reviews · Verified · Experienced 2026-04-15 ·

Excellent Customer Service

Deborah Delashment was helpful, practical, and kind. She kept me well-informed and allowed me time to consider various options.

A
Alvin · 1 review · Verified · Experienced 2026-04-11 ·

Service is wonderful.

P
Patricia · 1 review · Verified · Experienced 2026-04-18 ·

The agent was so polite and very…

The agent was so polite and very helpful giving me the information to make my decision to go with Fidelity Life.

K
Kevin · 1 review · Verified · Experienced 2026-04-09 ·

Fast and affordable coverage you can…

Fast and affordable coverage you can count on, I took the liberty to invite family to look into coverage for their love ones

L
Leroy · 4 reviews · Verified · Experienced 2026-04-09 ·

Excellent service by my agent mike

N
Norman lender · 2 reviews · Verified · Experienced 2026-04-14 ·

My experience enrolling was…

My experience enrolling was professional, thorough. And 3 days later enrolled

C
Colette · 1 review · Verified · Experienced 2026-04-15 ·

My agent responded to my needs quickly

My agent responded to my needs quickly. Deborah listened and communicated clearly what I needed. She was knowledgeable and confident.

D
Dorcas Maombi · 1 review · Experienced 2026-04-12 ·

Fidelity Life Is Supportive

They answered all my questioms and made it easy to apply. I liked all the benefits and low cost monthly. I choose Fidelity life for security and for its support in the present and future. They also have a portal for me to view my information and let me know how I could get coverage.

R
Reymundo Hernandez · 2 reviews · Verified · Experienced 2026-04-06 ·

The agent explained everything to me…

The agent explained everything to me where I could understand

L
Leticia Delrosario · 2 reviews · Verified · Experienced 2026-04-10 ·

I was very happy with the…

I was very happy with the representative. Very helpful. Thank you Polisa Cruz.