I was so not going to answer my phone
I was so not going to answer my phone. But I did, and i'm so glad I did.I now have insurance and don't have to worry. All around great service
Fidelity Life Association (www.fidelitylife.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. 88% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 67% of negative reviews; 85 of them were added in the last 12 months. Last updated 2026-08-10.
I was so not going to answer my phone. But I did, and i'm so glad I did.I now have insurance and don't have to worry. All around great service
Everything was quick easy now I can rest knowing I'm not putting a burden on anyone. Ty Yolanda Mora 05/01/2026
I had a pleasant experience in January-2026, I contacted the same representative. I was phoned back promptly. It was a pleasant and professional application process as before.
They are always willing to help. Try to understand your needs what you want to do after life as far as taking care of your family.
I didnt want the insurance because its a little pricey but i was withdrawn still from my debt card
Thank you for your feedback. We take all customer concerns seriously and encourage you to contact our Customer Service team at 800-369-3990 so we can assist you further.
The tax professional Laura Rosales was very knowledgeable
I’ve been a customer of FIDELITY LIFE ASSOCIATION since 2009. So this is how a LONG-TERM CUSTOMER gets treated. I had $895 fraudulently deducted from my account by FIDELITY LIFE ASSOCIATION, and BANK OF AMERICA did nothing to stop it. On Friday, April 24th, 2026, ((5)) separate payments of $179 were withdrawn from my Bank of America account by FIDELITY LIFE ASSOCIATION. 4/25/2026 Since I was NOT alerted to the multiple transactions by BANK OF AMERICA, I didn’t notice the transactions until the next day. I tried to contact FIDELITY LIFE ASSOCIATION but was informed they are ONLY available Monday-Friday, 8am-5pm… NO WEEKEND HOURS! On 4/27/2026 I called FIDELITY LIFE ASSOCIATION. After waiting on hold for 20 mins, I spoke with a Supervisor named LISA (employee P-5258). She went on to inform me that FIDELITY LIFE ASSOCIATION has been dealing with a “NEW SYSTEM ISSUE,” and this is the THIRD CONSECUTIVE week that they have “accidentally” overdrafted customer accounts…. I REPEAT, this is the 3rd week in a row that this has occurred. Needless to say, I was disgusted that FIDELITY LIFE ASSOCIATION has allowed this to happen repeatedly, and my bank (BANK OF AMERICA) did nothing to protect its customer. **NOTE** As of 4/30/2026 my money still has NOT been returned. OVER $700 of my money sitting inside of a Fidelity account.
Thank you for your feedback. We take all customer concerns seriously and encourage you to contact our Customer Service team at 800-369-3990 so we can assist you further.
The prompt customer service I received, also the great knowledge of service I would receive.
Exxcellent customer service; knowledgable sraff
The agent was understanding and not pushy, she took her time and gave me extra time to decide
Deborah Delashment was helpful, practical, and kind. She kept me well-informed and allowed me time to consider various options.
The agent was so polite and very helpful giving me the information to make my decision to go with Fidelity Life.
Fast and affordable coverage you can count on, I took the liberty to invite family to look into coverage for their love ones
My experience enrolling was professional, thorough. And 3 days later enrolled
My agent responded to my needs quickly. Deborah listened and communicated clearly what I needed. She was knowledgeable and confident.
They answered all my questioms and made it easy to apply. I liked all the benefits and low cost monthly. I choose Fidelity life for security and for its support in the present and future. They also have a portal for me to view my information and let me know how I could get coverage.
The agent explained everything to me where I could understand
I was very happy with the representative. Very helpful. Thank you Polisa Cruz.
101 reviews matching