Fireplace Remote Controls (www.fireplaceremotecontrols.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is good. 84% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 73% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
Correct remote/receiver. Wish wouldn’t have had to purchase solenoid too. Local dealers couldn’t recommend proper model after told them 6 VDC output needed and latching relay. Bought wrong unit twice. Expensive.
Hello Albert, Thank you for your review. We thank you for being our customer. Best, Fireplace Remote Controls/Spotix Customer Solutions
The picture of the remote control showed the unit and the basic hand held transmitter. It didn't come with the unit. I've spent countless hours trying to get the unit to sound regarding the codes with no luck. I've switched out the batteries that came with the unit, added new batteries to the unit and the remote transmitter, pressed the learn button for over the minute described with both a paper clip and a pen. Nada. I've watched videos and still no luck. Any help you can offer would be greatly appreciated.
Good Morning Steven, We are very sorry to hear you are having issues. A member of our product team will reach out to you today by phone or email to assist. Please also feel free to reach out to us directly if time allows. Thank you for sharing! Best, Joel
102 reviews matching