Fireplace Remote Controls (www.fireplaceremotecontrols.com) has a 4.4 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Home & Garden and its reputation is good. 84% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 73% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
Great Service. Skytech product was shipped same day and received in 3-days from Cedra Rapids, IA. Repalcement parts and instruction all included.
Hello Jerry, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Fireplace Remote Controls/Spotix Customer Solutions
Hello Mary, Thank you for your review. We're so happy to hear that you're pleased with our videos and service, and we thank you for being our customer! Best, Fireplace Remote Controls/Spotix Customer Solutions
The company was very pleasant to work with. I purchased the remote to replace ours. But I later found out that it was just a matter of replacing the batteries in the receiver. So I asked how to return the new one. They responded quickly and sent me all the info I needed for a smooth return. Thank you so much!
Hi Nancy, Thank you for your review. We're glad that you're pleased with our service service, and we thank you for being our customer. Best, Fireplace Remote Controls/Spotix Customer Solutions
The remote sensor was the correct fit for our system. It was $100 cheaper than our local fireplace store was asking. It arrived on time. No complaints.
Hello Megan, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Fireplace Remote Controls/Spotix Customer Solutions
Product arrived sooner than expected quality was very good Easy ordering process and instructions for installation were very clear
Hello Connie, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Fireplace Remote Controls/Spotix Customer Solutions
I had a problem with a Fireplace remote, and it was handled swiftly and simply by the rep I talked to over the phone - and got a replacement. They automatically pulled up my original purchase by auto recognizing my phone number.
Hello Robert, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Fireplace Remote Controls/Spotix Customer Solutions
It was very easy to place my order and it arrived in a week.
Hello Beverly, Thank you for your feedback. You placed your order on 1/21, and we sent you an email with tracking information on your shipment on 1/22. It shows it is delivering to you today. Best, Fireplace Remote Controls/Spotix Customer Solutions
Hello Ann, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Fireplace Remote Controls/Spotix Customer Solutions
Hello Cynthia, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Fireplace Remote Controls/Spotix Customer Solutions
Fast response to inquiries and solution offered in timely fashion
Hello Mary, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Fireplace Remote Controls/Spotix Customer Solutions
Item was as described and packaged well. Shipping was fast
Hello JN, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Fireplace Remote Controls/Spotix Customer Solutions
It has solved my problem with a natural gas fireplace, saved me from complications and headaches. Regards, Victor Handlir
Hello Victor, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Fireplaces Direct/Spotix Customer Solutions
Hello Gregory, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Fireplace Remote Controls/Spotix Customer Solutions
Video !!!!!!!!!!!!!!!!!!!!!!!!!
Hello James, Thank you for your review. We're so happy to hear that you're pleased with our service (and video!), and we thank you for being our customer! Best, Fireplace Remote Controls/Spotix Customer Solutions
I was having issues with a 20-year-old gas fireplace remote and log set. An advisor directed me to exactly the remote I needed. It came in a timely manner and in five minutes, I was up and running.
Hello, Thank you for your review. We're so happy to hear that you're pleased with our service, and that everything is working well for you now. We thank you for being our customer! Best, Fireplace Remote Controls/Spotix Customer Solutions
Hello Jeffrey, Thank you for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Fireplace Remote Controls/Spotix Customer Solutions
Appreciated the follow up call. Very helpful
Hi Karen, Thanks for your review. We're so happy to hear that you're pleased with our service, and we thank you for being our customer! Best, Fireplace Remote Controls/Spotix Customer Solutions
So far so good I will say more when the parts assembly arrives.
Hello, Thank you for your review of our service, and we thank you for being our customer. You'll have an opportunity to review the product(s) you ordered after you receive them. Best, Fireplace Remote Controls/Spotix Customer Solutions
Hey John, Thank you for the feedback, we spoke on the phone this morning. Your order is currently in transit to you. Please let us know if there is anything more we can assist you with. Best, Vince FireplaceRemoteControls
Product received in excellent condition. Instructions were easy Thanks!!
Hi Michael, Thanks for your review. We're glad that you're happy with your purchase, and we hope you’ll enjoy your remote and fireplace for many years to come!! Best, Fireplace Remote Controls/Spotix Customer Solutions
102 reviews matching