Ferns N Petals offer online flower, cake & gift delivery in across UAE
Written by the business, not verified by us.
Is fnp.ae legit?
fnp.ae (www.fnp.ae) has a 3.6 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 31% give 1 star; The business has replied to 97% of negative reviews. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the dedicated staff for being supportive, polite, and exceptionally patient when helping individuals complete their online purchases. People consistently note that arranging gifts and cakes is smooth, while the overall service remains reliable and efficient.
Some reviewers were not happy with unexpected delivery delays, missing items, and orders arriving significantly later than scheduled. Others faced extreme difficulties trying to reach customer support for assistance when urgent problems occurred. Consumers also mentioned that getting timely responses or proper follow-up assistance from agents was exceptionally frustrating.
Auto-generated from all reviews of this business. For reference only.
I had nice with the staff and well dedicated with the service and way of interaction with me, honestly saying I had bad experience with online shopping.
But dealing with your staff Mr. Rhoby, the confidence he gives me was much appreciating.
I will recommend to others my experience was great.
Thank You
Sanjeev
Reply from fnp.ae2026-06-27
Dear Sanjeev,
Thank you for sharing your wonderful feedback with us. We are delighted to know that you had a great experience with our service and appreciated the support provided by Rhoby.
Your kind words about his dedication, confidence, and way of assisting customers mean a lot to us. We will make sure your appreciation is shared with Rhoby and the team.
We truly value your trust and recommendation. Thank you for choosing fnp.ae, and we look forward to serving you again.
Regards,
Team fnp.ae
I had an issue with the payment while trying to order flowers for my friend, and Rhoby was extremely helpful and supportive throughout the process. He handled the situation professionally and made sure everything was resolved smoothly. Truly great customer service—thank you, Rhoby!
Amazing experience!
Rhoby was incredibly helpful in assisting me with choosing the perfect gift for my friend. He was patient, kind, and really took the time to understand what I was looking for.
Thank you, Rhoby, for making this such a smooth and lovely experience. I truly appreciate your help and will definitely order again 💐✨
Reply from fnp.ae2026-06-27
Dear Safaa,
Thank you for your wonderful feedback. We are delighted to hear that you had an amazing experience with FNP. We are glad that Rhoby was able to assist you patiently and help you choose the perfect gift for your friend.
We truly appreciate your kind words and will surely share your appreciation with Rhoby. Your support means a lot to us, and we look forward to helping you create more special moments in the future.
Regards,
Team fnp.ae
fnp is 100% my go-to whenever i have special people celebrating their birthdays. fnp never fails with the service and Surendra made the process so smooth and very easy for me to complete my orders even if i was ordering past 9pm already. He was very attentive and prompt. Thank you so much fnp and Surendra. You guys are amazing.
Reply from fnp.ae2026-06-27
Dear Liziel,
Thank you for your wonderful feedback. We are delighted to hear that FNP continues to be your preferred choice for special occasions. We are glad that Surendra made your ordering experience smooth, easy, and convenient, even with a last-minute order.
We truly appreciate your kind words and will surely share your appreciation with Surendra. Your trust and support mean a lot to us, and we look forward to creating more memorable experiences for you.
Regards,
Team fnp.ae
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