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Hobbies & Crafts

Fotor

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551 reviews

3.1551 reviews
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About Fotor

Data updated
Website
www.fotor.com
Category
Hobbies & Crafts
Location
China
Status
Unclaimed
Last 12 months
376 reviews
Replies to negative
33% (75/228)
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About this business

Fotor is a leading global online photo editor founded in 2012. With more than a decade of expertise in photo editing and graphic design, Fotor has evolved into a comprehensive AI-powered creative platform spanning AI image generation, AI video creation, and conversational AI-assisted workflows.Today, Fotor serves more than 800 million users across 200+ countries and territories and processes 3.05 million images and videos worldwide each day. Building on this global scale and deep expertise in visual processing, Fotor has unveiled its AI Vibe Marketing Platform. Through Product Visuals and Growth Visuals, the platform helps businesses streamline product imagery, marketing campaigns, and social content creation at scale

Written by the business, not verified by us.

Is Fotor legit?

Fotor (www.fotor.com) has a 3.1 out of 5 rating on OK.one, based on 551 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 36% give 1 star; The business has replied to 33% of negative reviews; Reviews mostly discuss User experience, Product, App. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Customers frequently mention that the platform is extremely user friendly and straightforward for beginners who want to edit their personal images. People really enjoy experimenting with the various creative tools to produce fun visuals and interesting digital design projects. Some reviewers were not happy with unexpected charges linked to the auto renewal policies and billing terms. Consumers also shared frustration regarding credits expiring too quickly and difficulties managing their active subscriptions over time. Others noted occasional technical bugs with specific photo editing functions like erasing backgrounds or upscaling images.

Auto-generated from all reviews of this business. For reference only.

What people say

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY They are scammers! I cancelled my account in my dashboard, but they still charged my credit card yesterday. See other reviews saying the same thing. I'm calling my credit card company and showing them all the other reviews on here stating the same thing.

Reply from Fotor2025-11-13

Hi Phil, we’re sorry to hear about your experience and understand your frustration. In most cases, charges occur when a subscription has not been canceled through the active billing platform. If a subscription is canceled in time, it will not renew. Our service is available on different platforms, such as our website and the App Store, and these subscriptions are managed separately, which can sometimes cause confusion. Additionally, some users may have multiple accounts registered under different emails or third-party platforms. We kindly remind users to ensure all active subscriptions are canceled. If you experience any technical issues while canceling, please don’t hesitate to contact our support team for assistance.

I did a trial period with Fotor…

I did a trial period with Fotor beginning on October 26, 2025. I did not like the program and canceled it the same day. I canceled according to the directions on the website, and I did go back several times to make sure it had canceled. I received a charge on my credit card and immediately contacted Fotor. I was told that I had failed to cancel before the trial period ended, which is not true. I don't know if it is a glitch in their program, but I cannot recommend using this company. Update: After writing a follow-up letter and contacting my bank card, I received an e-mail from Fotor saying that they were going to refund my money. My issues was resolved.

Reply from Fotor2025-11-13

Hi, we’re sorry to hear about the frustration you experienced with your trial subscription. We appreciate you taking the time to share your feedback. Our goal is to make the cancellation process clear and smooth, and we’re glad the issue has now been resolved. Thank you for your patience and understanding.

I Think It's Fun!

Fotor is something that I do for fun-I like creating anime versions of me for stuff like profile pictures. Things I don't really like are that you need credits to make pictures, but it makes sense and you don't need that many, and their easy to earn. So honestly, I don't care about that. It's free unless you get the premium, and I didn't so I can't tell you about that. Either way I think it's great!

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