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Hobbies & Crafts

Fotor

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551 reviews

3.1551 reviews
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About Fotor

Data updated
Website
www.fotor.com
Category
Hobbies & Crafts
Location
China
Status
Unclaimed
Last 12 months
376 reviews
Replies to negative
33% (75/228)
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About this business

Fotor is a leading global online photo editor founded in 2012. With more than a decade of expertise in photo editing and graphic design, Fotor has evolved into a comprehensive AI-powered creative platform spanning AI image generation, AI video creation, and conversational AI-assisted workflows.Today, Fotor serves more than 800 million users across 200+ countries and territories and processes 3.05 million images and videos worldwide each day. Building on this global scale and deep expertise in visual processing, Fotor has unveiled its AI Vibe Marketing Platform. Through Product Visuals and Growth Visuals, the platform helps businesses streamline product imagery, marketing campaigns, and social content creation at scale

Written by the business, not verified by us.

Is Fotor legit?

Fotor (www.fotor.com) has a 3.1 out of 5 rating on OK.one, based on 551 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 36% give 1 star; The business has replied to 33% of negative reviews; Reviews mostly discuss User experience, Product, App. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Customers frequently mention that the platform is extremely user friendly and straightforward for beginners who want to edit their personal images. People really enjoy experimenting with the various creative tools to produce fun visuals and interesting digital design projects. Some reviewers were not happy with unexpected charges linked to the auto renewal policies and billing terms. Consumers also shared frustration regarding credits expiring too quickly and difficulties managing their active subscriptions over time. Others noted occasional technical bugs with specific photo editing functions like erasing backgrounds or upscaling images.

Auto-generated from all reviews of this business. For reference only.

What people say

Subscription gouging

Subscription required to do anything useful and that's how they trap you. I didn't use it for a year, forgot about it and it just renewed, so I asked for a refund and was told this is our fee model, sorry. You can do everything they offer for free now elsewhere. Don't be trapped like I was.

"Free AI LinkedIn Photo Generator" - B***SH*T

"Free AI LinkedIn Photo Generator" - You are full of s**t. It costs $20. I can pay $20 but I don't support companies that lie to get my money. So instead I am spending $35 with tryitonai.com - they are upfront about the cost and I reward companies that are transparent.

Cheaters

Cheaters! Canceled within the free trial period and still had a bad time trying to get a refund from them. Settled at a lower refund just not to waste my time anymore. Still mad and highly recommend not to deal with them.

Reply from Fotor2025-11-13

Hi Alex, we’re very sorry to hear about your experience and apologize for any inconvenience this may have caused. We’d like to clarify that our service operates on a subscription model, with payments processed securely through trusted platforms such as PayPal and Google Pay and so on. Charges only occur when a subscription remains active. We recommend checking if there might be more than one account to ensure all subscriptions are properly canceled. Thank you for your understanding.

Very disappointing customer service

Very disappointing customer service — no flexibility or goodwill, even with an immediate request.

Reply from Fotor2025-11-11

Hi V_Valentia_V!Thank you for taking the time to leave a review, and I’m truly sorry to hear about your disappointing experience. We offer email support, and typically you will get a response with 1 working day. Waiting time will be longer for the complicated issue. Please email us at [email protected] if you have any query when using our service. We are here to help.

About the free trail scam

If you don't want to let the users to do the free trails. It doesn't even generate a single image then why you have kept that feature.

Reply from Fotor2025-11-11

Hi Kumbhakarn Lankapati, So sorry the free trial let you down! We truly value your time and excitement to try us out. Please drop us a quick email at [email protected] with your account email, and we’ll personally reply to check if there is any technical issue and get those images generated and make this right for you. Thank you for giving us the chance to fix it—we’re here to help!

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