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Hobbies & Crafts

Fotor

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551 reviews

3.1551 reviews
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About Fotor

Data updated
Website
www.fotor.com
Category
Hobbies & Crafts
Location
China
Status
Unclaimed
Last 12 months
376 reviews
Replies to negative
33% (75/228)
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About this business

Fotor is a leading global online photo editor founded in 2012. With more than a decade of expertise in photo editing and graphic design, Fotor has evolved into a comprehensive AI-powered creative platform spanning AI image generation, AI video creation, and conversational AI-assisted workflows.Today, Fotor serves more than 800 million users across 200+ countries and territories and processes 3.05 million images and videos worldwide each day. Building on this global scale and deep expertise in visual processing, Fotor has unveiled its AI Vibe Marketing Platform. Through Product Visuals and Growth Visuals, the platform helps businesses streamline product imagery, marketing campaigns, and social content creation at scale

Written by the business, not verified by us.

Is Fotor legit?

Fotor (www.fotor.com) has a 3.1 out of 5 rating on OK.one, based on 551 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 36% give 1 star; The business has replied to 33% of negative reviews; Reviews mostly discuss User experience, Product, App. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Customers frequently mention that the platform is extremely user friendly and straightforward for beginners who want to edit their personal images. People really enjoy experimenting with the various creative tools to produce fun visuals and interesting digital design projects. Some reviewers were not happy with unexpected charges linked to the auto renewal policies and billing terms. Consumers also shared frustration regarding credits expiring too quickly and difficulties managing their active subscriptions over time. Others noted occasional technical bugs with specific photo editing functions like erasing backgrounds or upscaling images.

Auto-generated from all reviews of this business. For reference only.

What people say

Customer Service not good!!!

Suddenly I can't edit anything on it because if I try to upscale, remove the background from a picture etc then the whole picture goes black and I've even sent them pictures to help them to know what my issue is and nothing!!! I contacted them a few days ago and they have not got back to me and so I'm basically paying for literally nothing!!! I had a problem a while ago with the same response NONE until they finally answered me,in a fashion, after me pestering them!!! Not impressed so have applied to cancel, reluctantly in a way because when it works the platform is spot on, as I just begrudge paying for something and have to fight to fix a problem each time!!! I'm paying a subscription with no service backup!!!

They don’t tell you about the use of credits

Just subscribed to pro+ only to find out that each video costs 20 credits, and you start, WITH PRO+ mind you, with 30 credits? Seriously? So I guess they figured out a way to charge me twice - monthly for the sub and every single time I want to generate a video. Take my advice people- there are plenty of apps that give you thousands or credits WITH your monthly sub to generate dozens of videos. And it’s either the same or better quality. FYI- 200 credits for $20? Ridiculous.

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