About Getaround
Data updated- Website
- www.getaround.com
- Category
- Vehicles & Transportation
- Location
- United States · San Francisco
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 0% (0/21)
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Is Getaround legit?
Getaround (www.getaround.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 88% of reviews are 4 stars or higher and 9% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
Never choose Getaround to rent you car
Customer service is nonexistent. The whole experience is a total nightmare. They lie to you after they disappear. The idea is great, but there is no way this company will survive the way it is managed.
A perfect car for my Lofoten trip
I had an excellent experience with this car. It was clean, comfortable, and felt very safe throughout our trip. The car was easy to drive, reliable, and in excellent condition. It handled the roads around Lofoten perfectly, whether in town or on scenic routes. The pick-up and return process was smooth, and everything was exactly as described. I would definitely recommend this car to anyone visiting the area, and we would be happy to rent it again.
Super contacte
Super contacte ! À l’heure ! Communication facile
La validation de la commande
La. verification du profil a pris un temps dingue.il aura fallu 7 appels au service clients pour que ce soit réglé. et nous avons pu prendre la voiture avec plus d'1 heure de retard
Topp
Top superbe
Simple et pratique
Simple. Pratique. A refaire!
Voiture impeccable
Voiture impeccable. Proprietaire honete et tres sympatique..
Excellente
Excellente, application, je recommande.
Top application
Super experience
Super experience. Merci
Parfait facile nickel
My first experience with Getaround was…
My first experience with Getaround was extremely disappointing. I spent an entire day trying to complete the verification process. First, I was asked to upload my driver’s license, then a certified translation, then proof of address, and finally my tax documents and even a photo of my bank card, despite the payment already being successfully authorized by my bank. The verification process is overly complicated, time-consuming, and lacks transparency. Every time I submitted the requested documents, new requirements appeared with no clear explanation from the beginning. I have rented cars through several other platforms before, and none of them required such an excessive amount of personal information. Unfortunately, this experience resulted in a complete waste of time and an unsuccessful booking. I cannot recommend this service based on my experience.
Optimo
Optimo! Gracias Mohammed super disponible!!
Simple et efficace
Simple, rapide et fiable
Application au top mais gestion des…
Application au top mais gestion des sinistres indigne. Assurance injoignable réponse aux courriels de Getaround quand ils ont le temps. Exemple sinistre du 18/06 non réglé à ce jour soit le 31/07.
lieu et application
Perfect
Perfect et facile
First time usimg this app/service
First time usimg this app/service. Communication with the car owner was good and app easy to use. We would definitely use it again.
Nickel
Nickel, service vraiment au top.