Getaround

Great App with a lot of opportunities…

Great App with a lot of opportunities for mobility.

Good car and good service

Outrageous extra mileage fees

Very disappointing experience with Getaround. I purchased the maximum additional mileage available, yet I was still hit with extremely high extra mileage charges afterwards, with no possibility to purchase more mileage in advance. To make matters worse, the car was old and in very poor condition, making the final cost completely unjustifiable. For the final price, a traditional rental company would have been significantly better value and way cheaper.

Very helpfull

This was a very good experian. Helpfull people and kind.

On m’a facturé un retard de 30 min 26€…

On m’a facturé un retard de 30 min 26€ hors que j’étais là c’était la prise de photo du véhicule qui a pris du temps

Location lille loc'amy

Communication avec le loueur fluide Au top

Super ! 👍🏻

Efficace et pratique.

unreliable app and lack of communication from the owner

My experience with this app was terrible, and I would not recommend it. The app allowed me to unlock and use the car for more than three hours without requiring the mandatory "before" inspection photos. It only asked me to upload the photos when I returned it. At that point, it was obviously impossible to take the "before" photos anymore. Fortunately, nothing happened during my trip, but if the owner had later claimed there was damage that already existed, I would have had no evidence to protect myself. To make matters worse, my €250 security deposit remained blocked for 10 days. After 10 days it was finally released back to my bank account. The problems didn't end there. After returning the car, I accidentally left my helmet inside. I tried to unlock the vehicle again within the 10-minute grace period, but the app failed every time. I contacted customer support, but they couldn't resolve the issue. I also reached out to the car owner, who completely ignored my messages—I’m still waiting for a reply. In the end, the only solution was to make new rental booking just to unlock the car and retrieve my helmet. I had to wait in front of the locked vehicle for over an hour until the new reservation started. After I got my helmet back, customer support canceled that second booking so I wouldn't be charged. Ironically, the car owner finally sent me a message—but only to ask why the second booking had been canceled. That was the only time he responded. Overall, this was one of the worst car rental experiences I've ever had. The service is actually more expensive than renting from companies like Avis, and while having a nearby car is convenient, it simply isn't worth the stress, poor customer support, unreliable app, and lack of communication from the owner. I won't be using this app again, and I definitely can't recommend it.

Top 👍

Top, merci !

Super application

Super application. Rapide, facile et efficace.

Simple et pratique

Toppp

Parfait top

Fonctionnement très simple.

Fonctionnement très simple. Tarif très attractif

Getaround cancelled our reservation the…

Getaround cancelled our reservation the last minute while we had moving house planned. That caused us a lot of stress and additional expenses. We will never again book the car on this platform.

Pratique superbe application

Good price

Good price. Easy procedure.

Good car in overall

Good car in overall, no problem at all with engine or performance, but the AC was not strong enough for a summer day in Barcelona... It would be great if the AC could be reviewed/fixed.

Easy car rental

Easy car rental, no issues

Voiture agréable à conduire

Voiture agréable à conduire Instruction facile

Had such a good experience with KAE

Had such a good experience with KAE. Smooth booking, pick up and delivery. They provided a helpful walk through of the car at pick up. Would definitely recommend KAE.