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Electronics & Technology

Mailbird

104 reviews

4.4104 reviews
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About Mailbird

Data updated
Website
www.getmailbird.com
Category
Electronics & Technology
Location
United States · Palo Alto
Status
Unclaimed
Last 12 months
104 reviews
Replies to negative
55% (6/11)
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Is Mailbird legit?

Mailbird (www.getmailbird.com) has a 4.4 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 55% of negative reviews. Last updated 2026-08-10.

What people say

M
Martina Sahliger · 1 review · Experienced 2026-07-17 ·

Quick and competent answers and…

Quick and competent answers and willingness to help. Good email system, glad to have purchased.

j
jay berman · 3 reviews · Experienced 2026-07-19 ·

This is Excellent Product great product

This is a great product, much better than Outlook, full of features, add apps to the main screen, use Exchange or any other email easily. Well laid out. I've been using it for many years

E
Emmanuelle Olivier · 2 reviews · Experienced 2026-07-15 ·

Thank you to the Mailbird team

Thank you to the Mailbird team, who were very responsive in resolving my technical issue. I was able to exchange emails in my own language with a real person, and that makes all the difference. My issue was dealt with very quickly; the problem was diagnosed and the solution to be implemented was very clear. It’s a very pleasant experience.

S
Stephen Seal · 11 reviews · Experienced 2026-07-09 ·

Overpriced GARBAGE just crap pure JUNK

Reply from Mailbird2026-07-10

We're sorry to hear that your experience with Mailbird hasn't met your expectations. We can see that you've been using Mailbird on and off for several years, and we'd be happy to help with any issues or challenges you may be able experiencing to see if we can improve your experience. Please don't hesitate to reach out to me directly, and I will be delighted to assist you with any problems you're experiencing: [email protected]

F
Farouk RM · 6 reviews · Experienced 2026-07-09 ·

Mailbird is fast and reliable

Mailbird is fast and reliable. I bought it for windows and then paitiently waited for it to come to Mac. It's the best way to have a "gmail experience" while keeping local copies of your email. Over the years the developer has shown a committment to their clients. A breath of fresh air in this time of faceless, exploitative software companies.

S
Serhii Bacha · 1 review · Experienced 2025-07-08 ·

My experience with the program is daily

My experience with the program is daily, as this mail client is my work tool. I can say that I am completely satisfied with everything, except for one point. I am very interested in the fact that in the "Inbox" folder, there would be an opportunity to pin certain correspondences to the top, and also, there would be an opportunity, when receiving a letter, to make an automatic translation to the language that is needed. Everything else works flawlessly. Thanks to the developers, and I wish you inspiration!

R
Ron ter Hoeven · 1 review · Experienced 2026-07-06 ·

The best mail client I found in 30+ years

I've never in my now 30+ years of experience with email --and having tried ALL email clients for macOS that I could find because of not being satisfied with Apple Mail-- met a team so dedicated in improving and upgrading as this Mailbird team, and also taking input seriously and being quick in replying. My ideal mail client has a lóng list of features, and Malbird comes closest, plus does not freeze at any moment and is well organized. It's free if you use only one account and you do not need too much extra features, but I gladly pay for the Premium version without any hesitation, and also using the "Leave Me Alone" and Lifetime updates. I'm quite happy Mailbird exists!

J
Jay Carlberg · 1 review · Experienced 2026-07-02 ·

I have used Mailbird for about 10…

I have used Mailbird for about 10 years. To me, it is much cleaner, well organized, and user friendly than any other mail program I've used. I would give it 10 stars!

R
Richard Day · 7 reviews · Experienced 2026-07-03 ·

Early Mailbird User

I purchased Mailbird when it was first available. It suffered numerous problems which it took Mailbird ages to fix. Integration with Yahoo mail often did not work at all for long periods. It has always been laboriously slow to pick-up my email. Support is very poor and you can wait forever for a response.

Reply from Mailbird2026-07-03

Hi Richard, I'm the Customer Happiness Manager here at Mailbird, and I'm incredibly sorry to hear about your issues. I'd be delighted to troubleshoot them with you. If you could please reach out to me, I'll personally take a look to see what's happening. If you could please attach a copy of your log file to your email, that will speed up the investigation. More information on how to recover your log file can be found here: https://support.getmailbird.com/hc/en-us/articles/220106487-How-to-find-your-log-file My email address is [email protected] I'll be looking forward to hearing from you.

S
Stuart Rees · 2 reviews · Experienced 2026-06-22 ·

Dishonest advertising and company

Dishonest advertising and company. I signed up and paid for a lifetime unlimited future updates license. Apparently they assumed version 3 they would exclude us lifetime license holders. This is really upsetting. The people who paid you money when you first started out are the whole reason you were able to have the money to continue. To not share the reward of success with those people who have been with you since the beginning AND PAID FOR A LIFETIME LICENSE AND UPGRADE TO NEWER VERSIONS this is a slap in the face.

D
Dave · 2 reviews · Experienced 2026-06-15 ·

Excellent and fast customer service

Excellent and fast customer service. And this app is fantastic. Really handy to use not only for Google email accounts but many other different email accounts easily in one app.

J
JH · 3 reviews · Experienced 2026-06-15 ·

A smooth experience...

I have probably tried most of the email clients on the market. Unfortunately, many of them have moved to a subscription model, and some are very expensive for what they deliver. Mailbird offers a perfect balance, with the features you need and a smooth, hassle-free experience. Best of all, you can buy it without a monthly subscription. The only thing I cannot get to work is setting Mailbird as the default MAPI client in Windows. No matter what I try, I cannot get it to work. Apart from that, I am extremely satisfied and happy to have found an almost perfect email client for my needs.

J
J. Dean · 2 reviews · Experienced 2026-06-08 ·

Mailbird is great product with great service

Mailbird makes it very easy to check all of my emails in one place. I recently had a bit of an issue, sent a request and Axel got everything back to normal in short order. Excellent product. Excellent service.

P
Pam Hardy · 87 reviews · Experienced 2026-05-27 ·

Excellent Customer Service

Had issues with my Mailbird, contacted them online, they quickly responded and also resolved my problem Great service

A
A G · 1 review · Experienced 2026-05-25 ·

I had an ongoing issue between my…

I had an ongoing issue between my talktalkmail and mailbird, in that my mail was not going to my mailbird inbox. Whilst the first response did not fix problem, they responded promptly to further interactions. To where they offered a solution within talktalk, which I'm pleased to say has solved the problem and continues to do so. Having been a member for many years, I have always been impressed by the program itself and of customer service received.

Reply from Mailbird2026-05-28

Thank you so much for this lovely review. It was a pleasure to assist you! :)

L
Len Crawley · 40 reviews · Experienced 2026-05-19 ·

I have been using Mailbird for several…

I have been using Mailbird for several years - I find the features very good & the customer service excellent

P
Philip Mitchell · 1 review · Experienced 2026-05-15 ·

I was experiencing an issue that I was…

I was experiencing an issue that I was unable to resolve, but upon making contact with Mailbird I received advice that immediatly enabled me to rectify the situation.

P
Philip Reynolds · 9 reviews · Experienced 2026-05-14 ·

Problem sorted

Asked for help via email approx 0930 this morning. Everything sorted for me in approx 2 hours by Olive. Great service.

J
Jonathan Ganther · 2 reviews · Experienced 2026-05-14 ·

This Mail clientele is perfect

This Mail clientele is perfect. There is some things that take getting use to but it's and Outlook that actually works, is simple to set up, makes owning a small business easy, and looks aestictly pleasing. Customer support is quick and easy as well.

B
Barbara Dixon · 5 reviews · Experienced 2026-05-11 ·

Although certain messages still stay in…

Although certain messages still stay in DRAFT, I did receive help from A HUMAN at Mailbird and for that, I am grateful. I cannot say that Mailbird is at fault for this as Microsoft and Norton also do updates regularly and I have no control over this. At least I do get a response promptly and I do not get pages of AI giving thousands of reason of what the problem could be and to choose for myself. This option is useless for me and that is why I trust Mailbird's advice as to what could be happening. Seems the more technology drives the world, the more problems keep appearing!