Giztop

good CS communication

Phone review

Delivery was on time. But you'll had to pay customs even though they promise on their website that people living in Europe don't have to pay customs. Also you get chinese version phone and no esim, no guarantee.

Good customer service

Good customer service fast shipping compatible prices original product

I had a few issues receiving my…

I had a few issues receiving my packages due to unforseen obstacles, and they were very professional and worked dillagently to help make sure I received my package and I eventually did, even with the language barrier and around 12 hour time difference they were very helpful and professional

Legit!

Very helpful and responsive, item shipped securely using DHL.

Order wasn't shipped when it says it…

Order wasn't shipped when it says it would

The shipment was sent back to the store…

The shipment was sent back to the store twice and was successfully delivered only after changing the carrier. As a result, the purchased gift arrived late for the delivery date. Tech support was helpful.

No Warranty

Only buy here if you want a phone without any warranty. I've ordered OnePlus 13 with OxygenOS, when I received it, the display wasn't working at all, the touch wouldn't work or anything else. I've contacted support for warranty, and they blamed the fault on me for wanting OxygenOS flashed on the phone. When I went to a repair shop, the display was completely dead upon arrival, and not a software bug. The repair price was half of the phone price!!! 300$. I don't recommend buying from giztop, unless you understand you won't have ANY warranty whatsoever.

Excellent Service

I purchased a high-end Android tablet not yet available in Canada. Service was excellent. Item was pre-ordered and shipped promptly when released. Would not hesitate to buy from Giztop again. Thank you

good deal

Communication could be better, i asked for the phone to have oxygen OS and i didn't get a reply. i would buy again

Items arrive all good

Items arrive all good, customer support should add more information if phone is Chinese with Chinese sim number to enable all services

STAY AWAY. FRAUD!

They delivered a completely different product than what I ordered, worth a fraction of the cost. It took them over 10 days to even put the wrong product into the 'expedited' shipping process. After weeks and over a dozen emails they have not made any effort to resolve their error. My bank has frozen the transaction and is attempting to get a response from them, which they've been waiting over a week for now.

Recieved my package way ahead of time…

Recieved my package way ahead of time and in perfect conditions. My tablet had already been pre-setup with google play and english as the main language wich I really appreciate. I've purchased the previpis models from other sitems and always have to spend an hour setting it up before I can actually use, this time it was ready out of the box.

Great store

Great store. Maybe faster shipping to Slovenia next time:) I recommend this store.

rami AlkhourySweden · 3 reviews · Experienced 2025-05-22 · Posted 2025-05-22

Had to pay customs in Europe

First and last time. They lied about delivery time. My order got delayed multiple weeks. And i had to pay customs even though they promise on their website that people living in Europe don't have to pay customs.

mostafa asalSaudi Arabia · 3 reviews · Experienced 2025-04-29 · Posted 2025-05-15

first time and won't be the last

at first I was so skeptical about this website, but it was one of the only few websites that offer a very reasonable price for the most newest pieces of tech. I made the order on 29/04/2025 to Saudi Arabia through their (paypal checkout) which takes 3.5% on top of the original price unnecessarily, but it's what it's. after one week of no change on the tracking number ( which is worrying) considering my first time. but eventually I got what they promised even before the stated expected delivery date. the experience was good enough to make me try them again. I made a second order to my sister in Italy , and the same thing happened with the tracking almost a week of no updates on the tracking , but eventually sis received it on time as well.

excellent vendor

fast delivery & good customer service

perfect

fast shipping, great customer support

All Goooood

Loving my x8 ultra thanks giztop

Was my first time shopping with giztop everything went smoothly and I received my new phone, I wanna thank the giztop team for all the help answering my questions and don't worry if it takes a while to ship they will ship your phone.