Giztop is a shop about products in China and subculture which includes smartphones, electronical gadgets, and everything else that comes under the genre.
Is Giztop legit?
Giztop (www.giztop.com) has a 3.1 out of 5 rating on OK.one, based on 617 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 32% give 1 star; The business has replied to 15% of negative reviews; Reviews mostly discuss Product, Customer service, Price. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the remarkably fast international delivery and securely packaged products that consistently arrive in excellent condition from overseas warehouses. Consumers also appreciate the very competitive pricing compared to local retail markets and the helpful, quick assistance provided by the responsive support teams.
However, some people mentioned experiencing frustrating shipping delays while items were stuck in transit or receiving incorrect accessories instead of what they actually ordered. A few reviewers also noted receiving regional device versions featuring unexpected software differences or language settings that did not match their local expectations and usage.
Auto-generated from all reviews of this business. For reference only.
I recently purchased Xiaomi 14 Ultra from Giztop. I ordered it on the 16th of Feb. I used express courier to deliver it to Johannesburg, South Africa and I got it delivered on 28th Feb. The phone was in excellent condition when I received it. There was some issues with the customs, they asked me to pay 66 USD, I reached out to Giztop and requested them to refund me. They stated this issue doesn't happen usually and refunded me half the amount, $33 USD.
Whenever I reached out to Giztop via email or chat, they responded on time and kept reassuring me about quality and delivery.
I am happy with the whole experience. I will surely order from them in the future as well.
They don't seem to be honest about stock or postage
I have been talking to them now like a whole week. The phone I bought was in stock. I paid for express shipping. Every day Giztop says the same thing "It has been posted and we will send the tracking this afternoon". But I hear nothing from them and the next day it's the same telling me to be patient. I paid over $1300 and I haven't even got a tracking number. I just want some honestly, do you have the phone in stock? Be honest and provide the tracking information to your buyers!
Ordering my iQoo Neo 10 was a smooth process. They processed my order and it was sent off as soon as possible. Tracking was a breeze. Given my location I am impressed at how fast it arrived.
I like navigating the window and there even a comparison feature. If I had to I'd come back to Giztop to order a new phone. I recommend it.
I absolutely loved purchasing from Giztop!
They take good care of their customers, from the moment you order to the moment you receive your order. With quick response time by Email.
I have purchased the Xiaomi 15 from Giztop and I'm really happy and satisfied. Highly recommended.
A smooth experience. Item arrived quickly to Miami and well protected, all for a good price. To be more.especific, I came looking for a Redmi turbo 3, a smartphone that (according to some internet users) trades blows with many others up there in the wallet sucking tier, without it being nearly as expensive. Giztop sold it for the lowest price, unlike some other popular names, so I took on the offer. It was a great choice, because my phone user experience is the best is has ever been, without a whole lot of money spent nor any shipment hassles.
Very good communication, the phone came in china to EU quite fast when they send it, no problem with custom what is also good 👍.Same phone i EU 200/250€ more expensive. I recommend this website.
No problems - Shipping Updates Slow but Came On Time
No problems, good experience. I was a little on the ropes about ordering from this company because I hadn't heard of them and the website looked a little sketchy.
I read a lot of reviews saying they are trustworthy so I placed an order. Shipping was exactly on time but the tracking was not updated very often. It looked like the package was going to take a lot longer based on the tracking updates but it came on time. Thanks Giztop.
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