Company was transparent through the…
Company was transparent through the whole process, and kept me up to date on my transaction
About Giztop
Data updated- Website
- www.giztop.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 149 reviews
- Replies to negative
- 15% (40/259)
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About this business
Giztop is a shop about products in China and subculture which includes smartphones, electronical gadgets, and everything else that comes under the genre.
Is Giztop legit?
Giztop (www.giztop.com) has a 3.1 out of 5 rating on OK.one, based on 617 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 32% give 1 star; The business has replied to 15% of negative reviews; Reviews mostly discuss Product, Customer service, Price. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the remarkably fast international delivery and securely packaged products that consistently arrive in excellent condition from overseas warehouses. Consumers also appreciate the very competitive pricing compared to local retail markets and the helpful, quick assistance provided by the responsive support teams. However, some people mentioned experiencing frustrating shipping delays while items were stuck in transit or receiving incorrect accessories instead of what they actually ordered. A few reviewers also noted receiving regional device versions featuring unexpected software differences or language settings that did not match their local expectations and usage.
Auto-generated from all reviews of this business. For reference only.What people say
Excellent choice
Excellent. Easy to preorder, very clear about release & shipping dates. Arrived quickly after shipping. Properly packaged. Great prices & communication. I'd definitely order from here again. I was a little hesitant at first but this went really well & I'm pleased I took the advice.
Very good 👍👍👍
Got exactly what I ordered
Got exactly what I ordered, no hassles best price
I recently ordered a Huawei Mate XT…
I recently ordered a Huawei Mate XT from Giztop, and everything went smoothly. I got the device in perfect condition, and not only that, but I had received double the storage I had paid for. 10/10 experience overall would recommend to anyone interested in foreign mobile devices
Good store
Good store, I can recommend!
Greatest online store ever.
Phone Case was wrong model even though…
Phone Case was wrong model even though it said NA.
Do not hope for support
Complete lack of service after purchase / the warranty service. Not responding on emails at all. Live chat on their page works, but they only talk some lies that issue is recorded and someone will get in touch soon, But they never get in touch. I tried to contact them around 10 times in last 2 months. My warranty will expire soon, and they will just do nothing on service. So, if you wanna a phone without any warranty, buy it there!
False product pictures and the wrong…
False product pictures and the wrong item shipped for the advertised price.
Was sold a defective phone
Was sold a defective phone, item was sent back 3 weeks ago still no refund be careful with this shady business
Communication
Dislike lack of communication
Informed decisions
Read all reviews and take your own conclusions. Thanks!
They don't care about literally stealing your money
Wow. I see others had the same experience. I bought an expensive watch, and it was advertised as being in English but it wasn't. They agreed for me to send it back, at a ridiculously high cost, which I did. I got the delivery receipt.... But then I get told it has to be shipped from Hong Kong to China by their HK warehouse and I should wait "a few more days". This has been going on for approaching two months. Someone in Hong Kong is wearing a watch that I own. Now they are ignoring my emails. Do not buy from these guys. There are plenty of others that have done a great job, GIZTOP cannot be trusted. They basically stole my money. I will let you know if they ever do the right thing and give me the refund. September update - now they are just refusing to respond to anything. Dishonest and untrustworthy.
Scam Company, Sells Products They Don't Have
I was excited that the Oppo Pen was in stock on Giztop in November 2023 so I purchased one. Unfortunately, after taking my money, they did not ship the item, citing that it was "Out of Stock." I patiently waited... and waited... and waited... and not only did they never get any new items in stock to ship to customers who made a purchase, but they did not update me or offer any refund along the way. Simply kept my money. Cut to August 2024, I've finally found an Oppo Pen elsewhere and came to cancel this order... only to be informed that I could get a refund less 4.2% of the purchase cost. Sorry but doesn't the fact that you are unable to deliver on a product that you sold negate the need to withhold 4.2% of my purchase? It's not like I "changed my mind" -- you did not deliver for nine months. Still waiting for my refund.
Bad services afther purchase.
Bad services afther purchase. Not confirm for helping, Never Again
Il prodotto è arrivato in breve tempo…
The product arrived quickly, about 5 days, two things left me a bit perplexed, the first was the type of packaging, the plastic bag had many tears, I think they tried to glimpse what it was. I would recommend packing in a way that makes it more difficult to see inside. Secondly, within a few days the price dropped quite a bit, market rules........
Just avoid ordering from them
Just avoid ordering from them! They never have anything on stock. Second order with them in between few years,same result. Ended up cancelling my order and getting refund and of course loosing money from PayPal fees.
Do not buy from here because they will…
Do not buy from here because they will not refund you the money back if you send it back with a warranty issue they would not refund you the whole amount of money what you are paid for your item they will take 4.2% off the reduction from the refund they are total scam company be aware with this company because they will scam you out of money do not buy phones come meet you I've been warned if you do buy from this company and you other warranty issue and the inspect you get your money back they will not give you the total refund of the item what you paid they will take 4.2% off the item
Never received the package.
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