Reasonable Delivery for an Excellent Device
The delivery was a reasonable time, the tablet came well packaged and is exactly as advertised. I would definitely consider buying again for a Chinese electronic device
About Giztop
Data updated- Website
- www.giztop.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 149 reviews
- Replies to negative
- 15% (40/259)
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About this business
Giztop is a shop about products in China and subculture which includes smartphones, electronical gadgets, and everything else that comes under the genre.
Is Giztop legit?
Giztop (www.giztop.com) has a 3.1 out of 5 rating on OK.one, based on 617 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 32% give 1 star; The business has replied to 15% of negative reviews; Reviews mostly discuss Product, Customer service, Price. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the remarkably fast international delivery and securely packaged products that consistently arrive in excellent condition from overseas warehouses. Consumers also appreciate the very competitive pricing compared to local retail markets and the helpful, quick assistance provided by the responsive support teams. However, some people mentioned experiencing frustrating shipping delays while items were stuck in transit or receiving incorrect accessories instead of what they actually ordered. A few reviewers also noted receiving regional device versions featuring unexpected software differences or language settings that did not match their local expectations and usage.
Auto-generated from all reviews of this business. For reference only.What people say
Very disappointing experience.
I emailed Giztop on the same day I placed my order for the Oppo Find X9 Ultra and specifically asked them not to use UPS, as UPS performs very poorly where I live while DHL, FedEx, and other couriers work fine. Customer support replied and told me that shipments to Europe are normally sent with FedEx. Despite this, my order was still shipped with UPS, completely ignoring my request. To make matters worse, one week after placing the order, UPS still had not even received the package. The advertised shipping times are clearly misleading. Customer support responds to emails, but it feels like they do not actually read or act on customer requests. This was my first order with Giztop, and I regret choosing them. In hindsight, I should have ordered from Amazon. It may have cost around €100 more, but I would likely have had no issues and already received my package by now.
Great delivery service and no issues…
Great delivery service and no issues with product, loving them
Good customer service
I asked to change colors while still in processing and they were able to accommodate. My item still arrived on time as well. Would use the site again.
Product didn't work and now I can't get…
Product didn't work and now I can't get a refund
Order arrived much faster than expected…
Order arrived much faster than expected and device was in perfect condition
Fast and prompt
Fast and prompt. Items were in perfect condition.
I bought an Honor Win RT and it arrived…
I bought an Honor Win RT and it arrived quickly and in great condition. Thank you Giztop.
Purchase good, service bad.
Purchase was easy, getting support was impossible. No return emails. ghosted.
GIZTOP is very realiable . 5 star experience!!
I bought a Realme Neo 8 in February 2026,it was delivered in Italy in 2 weeks.I received the phone unlocked with no issue. I've been using the Realme in Italy (Europe)for 6 month and everything works great! (Google store, 5G...) GIZTOP is a great company! I'll Buy more ASAP.
no response from support…
no response from support after multiple emails over a month, no online chat option, and no phone number. Ghost company.
It grate service
Good business practices!
I wanted to purchase a rare, foreign smartwatch. Giztop reached out to me to verify my phone to determine compatibility. It was determined that my phone would not be compatible with the watch. They offered to refund my purchase. Despite my purchase was unable to be made, I appreciate their being proactive. I think it shows they are a trustworthy business.
Good service
Good service, efficient delivery and great product.
The phone arrived as expected
The phone arrived as expected, the problem with customs is real and HIGHLY depending on the country you buy and the method. In my case I bought it from Romania and had to declare the phone lower in order to avoid taxes (2% instead of 20%). You should know what you buy, Chinese phones are tricky, there is a lot of telemetry but the hardware is top notch, I bought an Oppo X9s Pro (CN only variant) and I'm very happy with it. If you want a phone that is half price of the local version this is the way. Responding to emails was very fast. IMO it's better if you buy the global version if you find it cheaper than in your country to avoid any issues. 100% will buy again (for a family member)
The return money cuts a lot.
It’s much better then an iPhone
I love the product
Customer service was very rude and
Customer service was very rude and almost impossible to return anything would never purchase anything else from them again
Ordered Pricey Wall Charger, Received Cheaper Mobile Charger
I ordered an 80watt wall charger from Giztop and after it finally arrived it turns out they shipped me a car charger instead of the 80watt wall charger I paid for. The product they sent is a mobile charger. I should mention that right now the wall charger I paid Giztop for is difficult to find in stock. The mobile charger they shipped me is not, and is not compatible with my car so I cannot use it.
Good service
Good service. Honest company. Bought a case and they were sold out. Offered a good substitute that was cheaper and they refunded the difference.
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