Your customer service is top notch
Your customer service is top notch, Jessica in customer service is very responsive and took care of my concerns and changes. Your selection of products is also fantastic
About Giztop
Data updated- Website
- www.giztop.com
- Category
- Electronics & Technology
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 149 reviews
- Replies to negative
- 15% (40/259)
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About this business
Giztop is a shop about products in China and subculture which includes smartphones, electronical gadgets, and everything else that comes under the genre.
Is Giztop legit?
Giztop (www.giztop.com) has a 3.1 out of 5 rating on OK.one, based on 617 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 32% give 1 star; The business has replied to 15% of negative reviews; Reviews mostly discuss Product, Customer service, Price. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the remarkably fast international delivery and securely packaged products that consistently arrive in excellent condition from overseas warehouses. Consumers also appreciate the very competitive pricing compared to local retail markets and the helpful, quick assistance provided by the responsive support teams. However, some people mentioned experiencing frustrating shipping delays while items were stuck in transit or receiving incorrect accessories instead of what they actually ordered. A few reviewers also noted receiving regional device versions featuring unexpected software differences or language settings that did not match their local expectations and usage.
Auto-generated from all reviews of this business. For reference only.What people say
No complaints on my last few…
No complaints on my last few transactions. The only reason why they're not getting five stars is because of past experiences. I thought I would give them another try with some Bluetooth products in both times they delivered. Let's keep this trend going.
First time purchasing no issues did it…
First time purchasing no issues didn’t take too long happy with my purchase
No package and no more money
I ordered a phone from Giztop that never arrived, it was blocked at customs and never delivered to me. I contacted Giztop multiple times for a refund and they simply ignored me. No phone, no money back. I've had similar situations with Amazon and eBay over the years, and I always got refunded without a fight. Giztop, by contrast, seems perfectly happy to take your payment and leave you with nothing when something goes wrong. I won't be ordering from them again, and I'd strongly urge anyone considering it to stay away. Order number: 1100122620 Order date: 22.04.2026
Excellent thank you very much great…
Excellent thank you very much great product
My phone was shipped a couple days…
My phone was shipped a couple days late, due to a vacation in China. This was not detailed in the website and it should be. Otherwise great, third time I buy a phone from Giztop and will again in the future.
Honor Magic Air Pro 8
My first time purchasing a phone thru Giztop and I couldn’t be happier!! Plus they upgraded my phone at no extra cost because the one I ordered was out of stock. Would definitely recommend to anyone looking to buy a great phone (Honor Magic Air Pro 8)
Delivery was fast despite coming from…
Delivery was fast despite coming from hk to USA, customer service was very helpful and assuring. The whole process took about 10 days, you just have to trust this company, they’re very genuine and thoughtful.
I paid premium price
I paid premium price. Sent me knock off fake.
Helpful online staff and quick delivery
Got the product in great condition and…
Got the product in great condition and teracking was good. Thank you!
It is fraud to me.
I've purchased "IMAK privacy glass screen protector for Xiaomi 15 Ultra" on 4th April 2026 and it mentioned "support ultrasound fingerprint recognition" on the website but turned out the recognition doesn't work. I sent an email to enquire about it on 12th April 2026 and was replied one day later:"Ok, we checked that you purchased the screen protector as Privacy version, there is no founctions for ultrasound fingerprint recognition, please understand this. " Then i replied the email on the same day with the screen capture of "support ultrasound fingerprint recognition" but still no response until today on 2nd May 2026.
Great Company Great Service
Great service, fast shipping. Vivo x300 ultra Chinese version works fine with T-Mobile network in the US. Love this product very much. Thank you for a pleasant and smooth transaction! Will do business again and recommend to my friends.
very good customer support
very good customer support, fast delivery, very good packaging and overall very premium. thanks giztop
Experience from Order to Delivery was…
Experience from Order to Delivery was seamless.
Helpful Staff
Support Staff at Giztop were very helpful and attentive with my enquiries and issues. Will do business again! :)
Best of The Best service
Good service, very friendly, always got the latest Chinese flag phones first. They are the best and especially if you live in Europa, its easy to order a Chinese Phone from them, and they will install Google Play store and remove Chinese bloatware. I recommend them very very much.
great service
Great customer support
Great customer support. Product wise, was great no damages during delivery. Will recommend for someone to get from here
Fast shipping along with excellent…
Fast shipping along with excellent communication and lowest prices available for all products.
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