Giztop is a shop about products in China and subculture which includes smartphones, electronical gadgets, and everything else that comes under the genre.
Is Giztop legit?
Giztop (www.giztop.com) has a 3.1 out of 5 rating on OK.one, based on 617 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 32% give 1 star; The business has replied to 15% of negative reviews; Reviews mostly discuss Product, Customer service, Price. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently praise the remarkably fast international delivery and securely packaged products that consistently arrive in excellent condition from overseas warehouses. Consumers also appreciate the very competitive pricing compared to local retail markets and the helpful, quick assistance provided by the responsive support teams.
However, some people mentioned experiencing frustrating shipping delays while items were stuck in transit or receiving incorrect accessories instead of what they actually ordered. A few reviewers also noted receiving regional device versions featuring unexpected software differences or language settings that did not match their local expectations and usage.
Auto-generated from all reviews of this business. For reference only.
I ordered this phone online on the 1st of February 2026 and it was delivered to me (Australia) on the 8th. I ordered the phone and the additional case with grip. Both items arrived sealed and in excellent condition. Giztop had already installed Google play store on the phone and setting it up was a breeze. I have no issues with the company and my experience was flawless from start to finish.
I ordered the Oneplus 15 from Giztop.
1. I ordered the ColorOS version and received the OxygenOS version.
2. It took 22 days for the phone to get to me. Four or five days to get from China to my home country. Majority of the remaining days delayed in transit after one delivery attempt. When it was finally delivered it was just left outside of the building, where anyone could pick it up.
I reached out to Giztop about refunding shipping, paid $40 for shipping and their website states it 5-8 working days to ship to my country. I didn't get a response back. I also asked about some specifics about the phone; no response back.
I ordered the same phone from Tradingshenzhen and received the ColorOS version in 5 days. I won't be doing business with Giztop again.
I dont understand what people say about Giztop.
Its a trusted Online Shopping.
I ordered an Redmi k80 and it was fast and well delivered.
Only bad thing is the DHL invoice about tax but thats not the fault of Giztop to be fair.
I bought this phone maybe half year and it really ok. Before buying i researched a lot and i decided to buy at this website. And i absolutely saw a lot negative also. I bought iqoo neo 10 pro and i don't like about tempered glass screen protector. It attracts a lot of dust and scratches very easily, even though the seller told me it was a high-quality product. I think part of it is because I live in Las Vegas, but I think that's only a small part of the problem. Everything else is good. Also, you should remember that Chinese domestic phones often have delayed message or call notifications, sometimes even more than a day later. After a while, the manufacturer stops releasing updates, so they won't last as long as Samsung or iPhones. You'll usually have to replace it after 2 or 3 years. This is the trade-off you have to accept for the performance-to-price ratio. In short, this is my experience after about half a year. I deducted one star because of the screen protector and the post-shipping charging process (you'll understand if you order it, as this is their policy, so I don't think I should elaborate).
After Giztop received my returned phone, they withheld reimbursement, stringing me along for weeks. To each of my inquiries, I'd get a response along the lines of "Don't worry, it's in process." I finally notified my credit card company, who intervened and refunded me.
Giztop is very good! My OnePlus Ace 6T got delivered in just 9 days. the processing state takes 3 days and that's ok. The phone came perfectly! No scratches no nothing. Google play was already installed and that's it! Also the chat support is also super nice and they respond fast and they actually help you.I really recommend Giztop, I don't see why some people don't like it.
False advertisement!
Company doesn't ship worldwide, however on their website it says ship worldwide. Bad company with poor customer service and many bad reviews. You need to fix your company!
I received my new phone one day earlier than promised. Way to go. This company is trustworthy, and offer products at very reasonable prices. Great service. I love my new phone!
And AGAIN, the frequencies and compatibility of the phone is bullshit. Bought a Honor 500 Pro and wanted to buy a Honor Power 2. All other shops don't write frequencies. Honor himself doesn't write frequencies on his website, which is so bullshit. Giztop as one of the only once, had frequencies, 40 or so and everything fine. Ordered it, arrived and no, no good 4G and neither 5G, as the frequencies which were written down where from the Honor Magic 8 Pro, which is the high end phone, which has all. Not the complete fault of Giztop, more of Honor, that they don't write it down, but why Giztop is just copying from other phones and now I will send it back. Useless, you shouldn't sell it.
I purchased Redmi note 15 pro plus Chinese version to use in Europe. Unfortunately phone arrived without Google services installed in spite of description promised Google mobile service should be installed. Chinese rom not user friendly outside China so I don’t recommend it to buy. Only global version, not Chinese. Customer service is great though. Communication was timely and great also. Shipping speed to Europe was extremely fast
I am very satisfied with the order. It took ten days for delivery to Bulgaria. The team from Giztop answered the questions I had very quickly and adequately. The documents for the customs were company well and I had no problems.