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Electronics & Technology

Giztop

ClaimedCollecting reviews

617 reviews

3.1617 reviews
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About Giztop

Data updated
Website
www.giztop.com
Category
Electronics & Technology
Location
China
Status
Unclaimed
Last 12 months
149 reviews
Replies to negative
15% (40/259)
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About this business

Giztop is a shop about products in China and subculture which includes smartphones, electronical gadgets, and everything else that comes under the genre.

Is Giztop legit?

Giztop (www.giztop.com) has a 3.1 out of 5 rating on OK.one, based on 617 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 32% give 1 star; The business has replied to 15% of negative reviews; Reviews mostly discuss Product, Customer service, Price. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the remarkably fast international delivery and securely packaged products that consistently arrive in excellent condition from overseas warehouses. Consumers also appreciate the very competitive pricing compared to local retail markets and the helpful, quick assistance provided by the responsive support teams. However, some people mentioned experiencing frustrating shipping delays while items were stuck in transit or receiving incorrect accessories instead of what they actually ordered. A few reviewers also noted receiving regional device versions featuring unexpected software differences or language settings that did not match their local expectations and usage.

Auto-generated from all reviews of this business. For reference only.

What people say

finally received my OnePlus 15 which…

finally received my OnePlus 15 which was exchanged after Giztop sold a defective Oppo find x9 pro. Custom fees are kept high. Custom support says one thing but lies in the emails and doesn't really assist you. my initial phone was defective by Giztop and they still claim they provided a free express delivery and defending their defective devices. Did i mention they charge a 10% fee for them to reshelf the phone? its NOT on their website. yet they charge you even when they sell the broken devices. and will refuse to give you the correct amount owed no matter how much you go back and forth with them. worst company when it comes to exchanges

Haven't received Exchange device

I ordered a phone from Giztop, the delivery and service was fine and fast. there was some issues with the device so it needed to be exchanged. i sent it back and it reached Hong Kong over 2 weeks ago. Customer Support is not helpful besides telling me to be patient and that they keep contacting HK services yet the phone is supposed to be delivered to me this week. Currently sitting without any device, Giztop still has my money which was over 800usd. Their exchange process is miserable and they really arent helpful or competent when it comes to satisfying customers in this aspect

Fantastic experience with company

I ordered a Xiaomi 17 pro online then realized I would prefer the ultra. I contacted them and they sorted it out for me straight away. The phone was shipped to me in NZ and I received it within a few days. Packaged really well. Everything was easy, -ordering, contacting them, changing order, tracking. I will use Giztop again without hesitation.

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