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Gohagan & Company

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100 reviews

4.5100 reviews
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About Gohagan & Company

Data updated
Website
www.gohagantravel.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
100% (5/5)
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About this business

See the world through the eyes of Gohagan & Company. With more than 40 years of creating educational, immersive tours for the intellectually curious traveler, our signature travel programs span the globe. Across dozens of countries and six continents, we offer all-inclusive itineraries that enhance and illuminate the culture, history and traditions of each destination. Regardless of which journey captures your imagination, you’ll delight in once-in-a-lifetime experiences and meaningful encounters with locals in the places we visit.Our seasoned experts thoughtfully curate enriching, small-group and solo-friendly programs, including land expeditions, intimate river voyages and exclusively chartered, small-ship luxury cruises that take you to remote ports inaccessible to larger vessels. These unique itineraries are often paired with inspirational, world-renowned guest speakers who will enhance your experience with their knowledge and expertise.We offer concierge service from the time you book until the end of your voyage. Wherever you travel with Gohagan & Company, an attentive, experienced team of experts is at your service throughout your journey. From an Air Coordinator to help you find flights that work best for your itinerary to dedicated Travel Directors and local guides, our team will create a personalized, high-quality luxury experience just for you.

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Is Gohagan & Company legit?

Gohagan & Company (www.gohagantravel.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Travelers frequently mention that the comfortable accommodations, delicious food, and well-organized daily itineraries exceed expectations, providing a truly wonderful vacation from start to finish. Customers are especially fond of the friendly local guides and attentive crew members who ensure everyone feels truly cared for throughout the entire trip. Some reviewers were not happy with the staff, noting that certain onboard representatives appeared unapproachable, disorganized, or insufficiently trained. Some people also felt that excursion details, daily briefings, and physical activity levels could have been explained much more clearly beforehand.

Auto-generated from all reviews of this business. For reference only.

What people say

None of the four Gohagan employees made…

None of the four Gohagan employees made an effort to develop a helpful relationship with the passengers. (This has always been a strength for other tour companies). The daily briefings could be much better. For example, every day, at the end of the briefing, passengers asked the SAME questions: “what is the weather forecast?” “What is the currency?” “Is there a time change?” Questions such as these should be automatically addressed, especially after being repeatedly asked. On the name badge, the hi-lighted text should be the first name, not the institution. Someone actually thought my name was “Duke.” Conditions on the ship were poor. We stayed in the most expensive room and it smelled of sewage on half the days. Also, the toilets would not flush on four different days

Reply from Gohagan & Company2026-08-11

Thank you so much for providing this feedback. We apologize for your poor onboard accommodation experience, which was not typical of the other passengers. We will pass along details to the ship, to be addressed for future programs. We will also share your suggestions about the Travel Directors and the daily briefings. Thank you again for letting us know and we hope to travel with you again in the future.

Staff responded well although some…

Staff responded well although some confusing during turnover to Cindy. My tour sign ups were lost but I ended up will all I wanted. I wish we had longer looking at buildings since I signed up with the National Trust.

Reply from Gohagan & Company2026-08-06

Thank you for your review, we appreciate the detailed feedback. We will pass your suggestions on the appropriate departments. We hope to travel with you again!

The team of Fiona and Allen made the…

The team of Fiona and Allen made the trip amazing by keeping things moving even when problems arose. Always pleasant and supportive, they were terrific. The captain and crew, especially the chef and staff, on the ship were also amazing. The evenings entertainment/ educational programming and the local commentators were entertaining and highly informative. The sites chosen for visits were wonderful. The Sheraton hotel where initiated our trip was excellent and gave access to a busy area of Edinburgh. The room on the ship was well appointed and fun. I cannot think of one single change to recommend. Thank you Gohagan Team!!

Reply from Gohagan & Company2026-08-06

Wonderful! We are delighted by your five-star review and are so pleased to hear you enjoyed the program so thoroughly! We look forward to traveling with you again.

Celtic Lands '26

This was a great experience because of the planning and execution by the Gohagan staff. This was my first experience with them, so I don’t know how things worked before they got connected with Polar Latitudes Expeditions, but the combined knowledge, experience, accessibility, and friendliness was fantastic! The "last minute” reroute from Isle of Skye to Oban appeared to be flawless and was very much enjoyed. I hope that Gohagan will be able to work with them in the future. And also, many thanks to Brian and Jeanne for their work in setting up and leading this trip.

Reply from Gohagan & Company2026-08-05

Thank you so much for your detailed review. We are delighted that you enjoyed all the elements of the program, including that last-minute reroute! We love all the challenges of program planning and execution, and are so pleased that you felt our attention to detail. We hope to travel with you again soon!

Celtic Lands Tour

Due to circumstances beyond Gohagen's control (change in ship; extreme heat in Paris) there were many changes made in the original itinerary. The Gohagen tour guides were all experienced and personable and made the most of the many changes in itinerary. Some we knew about ahead of time and others were short notice. The Paris pre-tour was not worth the cost as the itinerary did not include the major sites you would expect, eg. Notre Dame, Louve Museum. When I asked for Gohagn's assistance with a canceled museum tour, I was told there was nothing they could do. I felt they could have suggested getting a museum pass (realized in retrospect) or other options. Normandy was emotional and the tour guides plus David Eisenhower were knowledgeable and supplemented our understanding of what happened on D-Day. which would have allowed us to at least attempt to see more. The substitutions for the Ireland and Scotland sites were not always very inclusive of the local cultures (eg. seeing another garden). The ship and the ship staff were awesome.

Reply from Gohagan & Company2026-08-06

Thank you so much for your detailed feedback. We are pleased that you enjoyed the guides, Travel Directors, ship and staff...and that you felt the Normandy excursion was meaningful, especially with David Eisenhower's leadership. Unfortunately, sometimes travel can be unpredictable. We do apologize for the unexpected changes to this program. While we know it is always disappointing when an excursion changes, we worked with the cruise line and our local partners to make the best of some unanticipated situations. We also offered you and your fellow passengers a travel credit to make amends for any disappointment. We sincerely hope you will use your travel credit and we are able to welcome you on another program!

Couldn't Ask for a Better Experience

The tour was well-planned, and the staff were uniformly excellent in providing informative and enjoyable experiences throughout. The food was uniformly superb.

Reply from Gohagan & Company2026-08-04

We are so pleased to hear of your excellent experience traveling with us! Thank you for sharing your review. We hope to travel with you again.

Caledonian Canal

The ship, Lord of the Glen, was spectacular. All the excursions were well done. Our tour directors were amazing, going above and beyond when a broken bridge altered our itinerary.

Reply from Gohagan & Company2026-08-04

Thank you for sharing your review with us. We are so pleased that you enjoyed the ship, the excursions and the Travel Directors. Travel can be unpredictable —sometimes broken bridges happen!— and flexibility and understanding are so appreciated. We look forward to traveling with you again!

Cruising the Baltic Sea

We took your Cruising the Baltic Sea voyage on Atlas' World Voyager. The ship, its crew, and food/meals were fantastic! Port stops/paid land excursions provided a nice overview of the Baltic countries. However, we would like to have been provided with lists of other local places of interest for periods of free time. By the time we became aware of options, there was not enough "free time" to indulge. As younger passengers without special needs, we found 3 of the 4 Gohagan Travel Reps on board unapproachably haughty and unhelpful. The fourth, who accompanied us on our post trip in Stockholm, was wonderful and earned a nice tip.

Reply from Gohagan & Company2026-08-04

Thank you so much for sharing your review. We are delighted that you enjoyed the ship, crew, food and excursions. We will pass along your feedback about free time and the onboard Travel Directors to the appropriate departments to make improvements going forward. Thank you again.

The group for the Celtic Lands trip…

The group for the Celtic Lands trip just blended easily. The cruise ship, staff were excellent. The Gohagan travel team, Emi, Arthur, Terri were great.

Reply from Gohagan & Company2026-08-04

Thank you so much for letting us know! We are so pleased that you enjoyed the other passengers, ship, staff and Gohagan Travel Directors. We hope to travel with you again!

Lovely & lively tour

I’m very happy with the tour design and customer care. The tour guides on our trip were exceptional— well-informed, gracious to all, and equipped to make decisions or revisions in the moment. I truly feel they took care of all of us & created harmony and good feeling amongst a diverse group of travelers.

Reply from Gohagan & Company2026-08-03

Thank you so much for this specific feedback on the program. We are delighted that you had such praise for the Travel Directors--they do have such an important role in creating harmony and good feeling among our travelers! Thank you again and we hope to travel with you on another program in the near future!

Multiple itinerary changes after we had…

Multiple itinerary changes after we had already committed to the trip and during the trip, none of which were associated with weather or “act of God” events.

Reply from Gohagan & Company2026-08-03

Unfortunately, sometimes travel can be unpredictable. We do apologize for the unexpected changes to this program and we thank you for staying on when adjustments needed to be made early on. While we know it is always disappointing when an excursion changes, we were pleased to be able to offer an alternative visit to Oban, and we're happy that many guests enjoyed the unexpected opportunity to explore that charming harbor town. We worked with the cruise line and our local partners to make the best of an unanticipated situation. We also offered you and your fellow passengers a travel credit to make amends for any disappointment. We sincerely hope you will use your travel credit and we are able to welcome you on another program!

Blessed to be in Scotland!

Alan and Fiona were outstanding with our group. Together the two of them took great care to ensure everyone's enjoyment of the trip and our safety. I felt they really cared for each us on the trip. Alan was especially entertaining. Additionally the crew aboard The Lord of The Glens ship were absolutely amazing. All amenities were handled flawlessly and each member of the crew I interacted with were very kind. I would like to especially mention Currien(bartender) and Sondra(hotel management), they were a joy to be around and were very much on top of it, professional but still a lot of fun. Additional, I enjoyed our tour guides throughout the experience. Scotland is an amazing place, and I feel very blessed to have experienced it and blessed to have experienced it with Gohagan's people. Thank you.

Reply from Gohagan & Company2026-08-03

We are delighted to read your five-star review, and are so pleased that you enjoyed the program thoroughly. We think our Travel Directors —in this case, Alan and Fiona —are the best in the business, and are delighted that you agree! Thank you for your feedback about the crew, the ship and the tour guides. We hope to travel with you again soon!

Great Staff made overall experience easy and transparent

Knowledgeable, friendly, service oriented staff, from booking through the end of the trip. Booking was easy and we visited wonderful places.

Reply from Gohagan & Company2026-08-03

Wonderful! We are so pleased to hear of your positive experience traveling with us on the Scandinavia & the Baltic Sea program. We are delighted that our staff made everything easy and pleasurable. We look forward to traveling with you again!

Everything was lovely except the…

Everything was lovely except the gangway was difficult because of the rounded steps and it was slightly unstable. Also would have been nice to have a variety of entertainment rather than the same duo every night.

Reply from Gohagan & Company2026-08-03

Thank you so much for your review. We are so pleased to hear that most everything was lovely. We will pass your feedback along to the cruise ship so they can make improvements going forward. We hope to travel with you again!