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Gohagan & Company

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100 reviews

4.5100 reviews
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About Gohagan & Company

Data updated
Website
www.gohagantravel.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
100% (5/5)
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About this business

See the world through the eyes of Gohagan & Company. With more than 40 years of creating educational, immersive tours for the intellectually curious traveler, our signature travel programs span the globe. Across dozens of countries and six continents, we offer all-inclusive itineraries that enhance and illuminate the culture, history and traditions of each destination. Regardless of which journey captures your imagination, you’ll delight in once-in-a-lifetime experiences and meaningful encounters with locals in the places we visit.Our seasoned experts thoughtfully curate enriching, small-group and solo-friendly programs, including land expeditions, intimate river voyages and exclusively chartered, small-ship luxury cruises that take you to remote ports inaccessible to larger vessels. These unique itineraries are often paired with inspirational, world-renowned guest speakers who will enhance your experience with their knowledge and expertise.We offer concierge service from the time you book until the end of your voyage. Wherever you travel with Gohagan & Company, an attentive, experienced team of experts is at your service throughout your journey. From an Air Coordinator to help you find flights that work best for your itinerary to dedicated Travel Directors and local guides, our team will create a personalized, high-quality luxury experience just for you.

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Is Gohagan & Company legit?

Gohagan & Company (www.gohagantravel.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Travelers frequently mention that the comfortable accommodations, delicious food, and well-organized daily itineraries exceed expectations, providing a truly wonderful vacation from start to finish. Customers are especially fond of the friendly local guides and attentive crew members who ensure everyone feels truly cared for throughout the entire trip. Some reviewers were not happy with the staff, noting that certain onboard representatives appeared unapproachable, disorganized, or insufficiently trained. Some people also felt that excursion details, daily briefings, and physical activity levels could have been explained much more clearly beforehand.

Auto-generated from all reviews of this business. For reference only.

What people say

Once in a lifetime experience

Once we booked and were connected to our travel coordinator, Alison, the whole process went very smoothly. Our travel coordinator always answered her phone and was able to answer our specific questions and handle any concerns/issues that arose. It was very nice to speak directly with someone who understood our needs and was accommodating. We loved the itinerary as well as the educational experience on board. This was our first adventure on Atlas cruises and we were very pleased with the comfort of our suite and the size of the ship in general. The staff of the ship were helpful, pleasant, and very hard working. The variety and quality of the food was excellent. The travel experts on board were always attentive and helpful. Overall we were extremely pleased with our cruise and are very happy we chose to travel on this very special journey with Gohagan. Hopefully, we can experience additional adventures with Gohagan in the future.

Reply from Gohagan & Company2026-06-14

Thank you so much for your detailed review--we thrive on specific feedback! We are delighted that you enjoyed everything about the cruise and itinerary. We will pass along your comments to Alison and the other departments you mention. We hope to travel with you again soon!

The people with Gohagan were wonderful

The people with Gohagan were wonderful! Our booking/pre-trip period was over the holidays and I had inadvertently let some decisions slip by. They stayed on top of us so we made the appropriate decisions for our excursions before it was made for us. Then when we were in hilly Lisbon, a staff member arranged for me with poor knees and another traveler (using a Rollator because of recent, unexpected surgery) to take a taxi to a traditional dinner everyone else was taking the bus to get to. That bus trip in the narrow streets would have necessitated a half block walk uphill (and downhill going home which is the worst for bad knees) to enter the restaurant. And when we offered to pay he said don't worry about it. So very thoughtful all around! What they don't tell you in the brochure about rating the difficulty of the "hikes" is that they are used to having people with canes and have incorporated "relaxed walks" into the choices which made it possible for me to see alot more than I thought I would be able to and not get left behind nor feel like I was slowing down the group. Just professional, thoughtful people who never showed any frustration or irritation with a situation.

Reply from Gohagan & Company2026-06-14

Thank you so much for your detailed review. We love to hear specifics of our travelers' experiences and thoughts about our programs. We are so pleased that you felt at ease, and that you were pleasantly surprised by how much your could see and experience. That is our goal! We hope to travel with you again.

Inconsistent support

Inconsistent support. Males were preferred. I am referring to defective water bottles. I requested assistance and was told to ask ship staff. A male friend asked for assistance and was immediately given a new bottle by gohagan. Overall, not worth the hefty price tag. I do not recommend.

Reply from Gohagan & Company2026-06-15

We are very sorry to see your one-star review, and apologize that the trip did not meet your expectations. We regret that the ship’s water bottle was defective and hope the replacement was all in order.

Below expectations

First, events were canceled that were advertising the pre-trip of Rome. This bothered us a lot. Local guides that were hired or not as knowledgeable as on our other trips. There are two guides that were very good, but the rest were not. Another reason, my husband wanted to go on this trip was to hear more about the Italian invasion by Allied troops. But Mr. Eisenhower got off on tangent, and talked way more about other things. It was clear his knowledge of this area was not sufficient. The GOHAGEN tour directors on our ship were not very helpful. Seem to be an extraneous cost. The Canadian Tours Director, a male, I can’t think of his name, didn’t seem to do anything on the cruise. He said he had over 30 years of experience. I have no idea what he did to help. Even though the world traveler was a beautiful ship, the service and food was well below our expectations.

Reply from Gohagan & Company2026-06-19

We are sorry that this trip fell short of your expectations. Our office already reached out to your husband directly to apologize for disappointment that you felt.

On board speakers were excellent

On board speakers. Tour guides on excursions. Ease of travel because of excellent coordination of buses. The Gohagan trip directors were experienced, helpful, organized and knowledgeable.

Reply from Gohagan & Company2026-06-15

Thank you so much for your review. We are delighted that you enjoyed the speakers, guides, travel directors and ease of travel. We hope to travel with you again soon!

Our guides were all wonderful

Our guides were all wonderful! They were knowledgeable and really wanted our experience to be first rate! They made all the difference!

Reply from Gohagan & Company2026-06-14

Wonderful! We are delighted to hear your praise of the guides...they do indeed make a huge difference to travel programs, and we believe ours are the best! Thank you for your review and we hope to travel with you again.

The trip was spectacular

The trip was spectacular. The guides were very knowledgeable and helpful going out of their way to assist us. The boat crew was very friendly and the kitchen crew did a wonderful job. The region was beautiful and I have recommended this trip to all my family and friends.

Reply from Gohagan & Company2026-06-14

Thank you for your detailed review. We are delighted that you enjoyed the guides, crew and food, and that you felt the trip was spectacular! That is high praise indeed, and we appreciate it. We hope to travel with you again soon!

Everything about the experience was…

Everything about the experience was great. I liked all the side trips that were planned. The service was excellent and the meals aboard the ship were delicious. I also liked the three days in Montreaux.

Reply from Gohagan & Company2026-06-11

Wonderful! We are delighted to hear it! Thank you for sharing your review. We hope to travel with you again soon.

The attention to detail and making…

The attention to detail and making everything clear and seamless was wonderful. We always knew what was next on the agenda and had time to plan so that we could enjoy everything to the fullest extent.

Reply from Gohagan & Company2026-06-11

That is terrific, we are so pleased! Thank you for letting us know about your five-star experience. We are definitely detail-oriented, and are delighted that focus resulted in ease and enjoyment for you! We hope to travel with you again soon.

Exploring Italy on an Amazing Cruise

Thanks Gohagan & Company for such a wonderful experience! This was my second excursion with your company! The Cruise of Italy was absolutely amazing, everyday was a new adventure! The accommodations, food , and service on the ship were excellent! I’m so Glad we used your company again! Everyday the excursions were very educational, exciting & well planned out! It was my first time in Italy & this trip was amazing & truly unforgettable! I can’t wait for our the next adventure with your company!

Reply from Gohagan & Company2026-06-12

Thank you so much for your thoughtful review and kind words! We are delighted that you enjoyed the cruise so thoroughly--the accommodations, food, service and excursions. We are looking forward to traveling with you again! Many thanks.

This is an amazing travel company

This is an amazing travel company. The service and attention to detail were beyond expectations. Our excursions were simply amazing and took all of the stress out of traveling to new places. The different options offered each day were so appreciated. Shout out to Rudy, Dragon, Celiese and Theresa. Outstanding job!

Reply from Gohagan & Company2026-06-11

Wonderful, we are delighted to hear of your positive experience! Thank you for sharing your feedback with us. We are so pleased that you enjoyed the excursions, options and your Travel Directors. We hope to travel with you again soon!

Before the trip was good

Before the trip was good. Staff on boat was not organized. Had difficulty dealing with lady with Hawaiian hat. She was disrespectful and disruptive. Had problems with times for activities.one day we had 4 guides on a tour . The last few days people stopped going on tours. Very confusing.

Reply from Gohagan & Company2026-06-15

We apologize for the delay in responding to your comment; we were investigating what happened on board. The reviews for this program have been so positive, and no one seems to have experienced disorganization on board. However, we want to sincerely apologize for any rudeness you may have experienced; that is, of course, unacceptable. Thank you for traveling with us and for sharing your feedback.

The cruise staff and overall experience.

The cruise staff, Rudy, Dragon, Celeste, & Teresa were all excellent. Very knowledgeable, courteous and helpful. All crew members were outgoing, helpful and attentive. We were extremely pleased with our whole cruise experience with Wind Star and will travel with you again. Thanks.

Reply from Gohagan & Company2026-06-10

Thank you so much for your review. We are delighted that you had such a positive experience cruising with us. We hope to travel with you again soon!

Trip of a lifetime …

The staff is super helpful and the food is varied and delicious. The tours are very informative and cover a lot of territory. Bicycles available on the ship are a plus. Overall a great experience!

Reply from Gohagan & Company2026-06-10

Thank you for your feedback. We are so pleased that you enjoyed the staff, food and excursions (and bicycles!). We aim to provide an excellent travel experience, every time! We hope to travel with you again.