goldsilver.com

Straight forward website

Straight forward website, easy to use, and good resources for "insiders". My interaction with the site today concerned the sale of silver. I was able to everything with a few taps. Very efficient. GoldSilver is a good company that's been doing what they do for quite a while now. I've found their customer service to be friendly and helpful. Mike's understanding of the global, fiat financial system is amazing and the stuff of a number of amazing books! I've learned a tremendous amount from Mr. Maloney over the years.

Prompt courteous reply.

I was given a prompt reply and the agent easily answered my query.

Friendly and efficient service

The experience has been extraordinary

The experience has been extraordinary. The platform is very easy to operate, with high safety standards and also a great and quick support. It have been a great pleasure.

Great customer service

good

excellent!

Quick and answered the question

Great Service

As always quick and efficient.

Goldsilver - the Gold standard

The entire process from buying, storage, and selling is simply efficient and secure. Goldsilver provides exceptional service!

I feel so lucky to have Travis Rager at…

I feel so lucky to have Travis Rager at GoldSilver.com to help me. Travis is an incredible guy always happy to help me in any way he can . My family and I really appreciate his service so much . To be honest GoldSilver would not be the same to me without Travis Rager having him there to help me is vital as Travis is our life line. I'm not good with technology at all and having Travis there for us is a true blessing . Travis always gives amazing customer service and explains everything perfectly so i understand. Travis is a true diamond. Thankyou Travis for all your great service its truly appreciated.

Thank you Travis

Thank you to my rep, Travis, for reaching out to me when I had issues completing an order. He contacted me and had it resolved quickly and I completed my order in a timely manner.

The fees to sell seem high

The fees to sell seem high. Then you need to wait for approval to withdraw...that weird!

They were kind and patient with my…

They were kind and patient with my request to solve my issue.

Very clean and easy access

Very clean and easy access. All needed information is present and transactions are straightforward.

I just sold some silver

I just sold some silver, unfortunately by necessity! But the procedure was straight forward and logical. I didn't scratch my head one single time! In a world where there seems to be no more standardization, it was refreshing to use the goldsilver site to make my transactions. And to be able to request that a check be mailed to me is phenomenal! Kudos to the one(s) who designed the site!

Quick

Quick, accurate response.

Subject Final Demand for Immediate Release of My Assets

Subject: Final Demand for Immediate Release of My Assets I have spent the past month trying to update my email address, verify my home address, and arrange for my stored metals to be shipped to me. Despite my repeated efforts, your company has consistently failed to respond effectively or resolve this matter. Your level of customer service is unacceptable. Your response times, lack of action, and repeated delays demonstrate a complete disregard for your obligations to your clients. At this point, I am exhausted by your continuous failure to address this issue. It appears that, rather than assisting me, you are simply finding ways to avoid releasing property that legally belongs to me. I am now traveling to Miami to seek legal counsel and determine the appropriate legal action against your company. The monetary value of my holdings is no longer the issue. This has become a matter of principle and accountability due to your inefficiency and your refusal to return my assets despite my repeated requests. I expect this matter to be resolved immediately. If it is not, I will proceed with all legal remedies available to me.

All good

All good, kind and crystal clear. Valuables qualities nowadays.

Tailored to me

What makes my experience great with goldsilver.com is the level of service and consistency I receive from them. Besides the quality being second to none, I can trust that it will get to my door. Thanks GS team for your support and tailored service!