Gravitylending (www.gravitylending.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 57% of negative reviews. Last updated 2026-08-10.
What people say
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Jason Deboe · 2 reviews · Experienced 2026-04-22 ·
★★★★★
Working with Geoff Rogers was such a breeze
Working with Geoff Rogers was such a smooth flawless experience. I went to Gravity Lending looking to buy my lease out and within a few short days Geoff was able to get the whole process taken care of. He was very precise and very knowledgeable about any questions I had. Definitely would recommend anyone looking to refinance to use Geoff and Gravity Lending
Reply from Gravitylending2026-04-24
Thank you so much! We really appreciate that feedback. Geoff works hard to make sure our clients have a great experience. Enjoy the new loan savings and don't forget, you can now get paid $100 for EVERY person you refer once their loan funds. Thanks again!
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Stacey · 1 review · Experienced 2026-03-06 ·
★★★★★
Couldn’t Ask for a Better Refinance Experience
Nick Lavender was fantastic to work with when refinancing my 2023 Porsche Cayenne. The process was smooth, easy, and stress-free. He delivered on everything he promised and even secured a lower rate than originally quoted. Highly recommend—Nick will be my go-to moving forward.
Reply from Gravitylending2026-04-24
That's an awesome review about Nick!! We are thrilled to hear this! We would be honored to help your friends and family too, so you now qualify to receive $100 for every person you help. Just make sure they mention your name and when their loan funds, expect to get $100 for every person you send. Thanks again!
I had an excellent experience working with Gravity Lending, and I want to specifically recognize Jonathan de Leon for the outstanding level of service he provided throughout my auto refinance process.
From the very beginning, Jonathan took a personal, hands-on approach that made a potentially complicated process feel straightforward and manageable. He walked me through every step, clearly explaining what was happening, what to expect next, and what was needed from me. There was never any confusion or guesswork on my end.
What stood out most was the consistency and reliability of his communication. At no point did communication break down. Jonathan was always available to answer my questions, and when something required my attention, he reached out promptly so nothing ever fell behind. That level of responsiveness made a significant difference and kept the process moving smoothly.
Gravity Lending as a whole also delivered a strong experience. The process was efficient, well-organized, and clearly designed with the customer in mind. Combined with Jonathan’s support, it created a seamless refinancing experience.
If you’re considering refinancing, I would strongly recommend Gravity Lending—and if you have the opportunity to work with Jonathan de Leon, you’ll be in very capable hands.
Reply from Gravitylending2026-04-23
Thank you so much! We really appreciate that feedback. Jonathan works hard to make sure our clients have a great experience. Enjoy the new loan savings and don't forget, you can now get paid $100 for EVERY person you refer once their loan funds. Thanks again!
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Cody · 1 review · Experienced 2026-04-22 ·
★★★★★
Ed Cain did an amazing job for me
Ed Cain did an amazing job for me! One of the fastest & easiest experiences I've had with a refinance! He was very professional & responded promptly to my requests or questions.
Reply from Gravitylending2026-04-23
Thank you for sharing your experience with Ed. We truly appreciate the feedback. Enjoy the new loan savings and don't forget, you can now get paid $100 for EVERY person you refer once their loan funds. Thanks again!
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Zach K · 1 review · Experienced 2026-04-15 ·
★★★★★
Paul Elliott was my agent with Gravity…
Paul Elliott was my agent with Gravity Lending and he was very helpful throughout the entire process. I knew very little about refinancing coming in but Paul assured me he would get me the best deal. He did just that, and now I will be paying an interest rate that is half of what it was previously. I also want to highlight the patience and communication that I was given throughout the entire process. There were some actions that needed to be completed prior to getting the loan funded and he consistently showed patience and understanding of my situation. Paul made sure to explain everything completely at each step which I appreciate. Overall, I can't recommend Paul and Gravity enough. I will be pointing any friends and family towards Gravity if they are ever looking to refinance.
Reply from Gravitylending2026-04-17
Thank you so much! We really appreciate that feedback. Paul works hard to make sure our clients have a great experience. Enjoy the new loan savings and don't forget, you can now get paid $100 for EVERY person you refer once their loan funds. Thanks again!
Paul Elliott was patient and kind. He gave me more time to think about the insurance plan. He gave the best options to consider which goes best to my need amidst my financial situation.
Reply from Gravitylending2026-04-17
Thank you for sharing your experience with Paul. We truly appreciate the feedback. Enjoy the new loan savings and don't forget, you can now get paid $100 for EVERY person you refer once their loan funds. Thanks again!
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customer · 3 reviews · Experienced 2026-04-03 ·
★★★★★
I had a great experience using Gravity…
I had a great experience using Gravity Lending to refinance my vehicle. Ed K was very helpful during the loan process and was highly responsive for any questions that were asked. I highly recommend Gravity Lending. Thank you, Ed K. for your professionalism and help through the loan process.
Reply from Gravitylending2026-04-08
Thank you so much, we love to hear this kind of feedback! Ed works hard to be helpful and knowledgeable, so this review is much appreciated. Enjoy the savings and don't forget, you can now get paid $100 for EVERY person you refer when their loan funds. Thanks again!
I worked with Darlie for the refinance of my truck and she was incredible to work with. Very responsive to my questions/concerns/goals of the refinance. We communicated through Text and email for simple questions and spent time chatting in more detail on calls. My refinance was completed in less than a week! Thank you Darlie!
Reply from Gravitylending2026-04-08
Thank you for sharing your experience with Darlie. We truly appreciate the feedback. Enjoy the new loan savings and don't forget, you can now get paid $100 for EVERY person you refer once their loan funds. Thanks again!
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Brandon B Preowned · 1 review · Experienced 2026-03-31 ·
★★★★★
Refinance Waste of time.
Worked with Manuel Marquez @ Gravity lending on a refinance of my current vehicle and got my approval # emailed to me after all details where given and hard credit check was done. Then crickets, the next day I get an email closing of my application because of reasons that was never asked by my loan officer. He never asked if I had extra money to put down, was I ok with a higher interest rate, etc. So of course I emailed him as asked why did you not even call me to discuss options?? His response was “I sent you a text”. What a waste of time and bad customer service. I was looking. At my hard credit pull on Credit Karma and saw there auto loan refi section. Ended up using Tresl for my refi and it was done same day with no issues at all.
Reply from Gravitylending2026-04-03
We are so sorry your experience with Gravity Lending was not up to par. We will be in touch with you soon to understand what happened. Alternatively, you may also contact a manager at (888) 602-1125.
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Mom of boys · 2 reviews · Experienced 2026-03-13 ·
★★★★★
Honesty I wasn’t expecting much but had a great experience
Honesty I wasn’t expecting much. I knew I wanted to refinance my car but didn’t have a lot of time for research. Gravity popped up when I googled it. They had good reviews and a good rating with the BBB so I filled out my info and sent it in. Dean got in touch with me quickly and made it incredibly easy to find the best interest rate in my state on used cars. He did all the leg work. He communicated often and gave text updates (which I REALLY appreciate because I don’t have a lot of time in my day for phone calls). Once everything was ready to finalize, he emailed me the paperwork with shipping label, which we completed and mailed back. Everything was approved and ready to go in just about 2 weeks. What did it for me was the ease of it and lack of leg work on my end. Would definitely recommend.
Reply from Gravitylending2026-03-30
Thank you so much! We really appreciate that feedback. Dean works hard to make sure our clients have a great experience. Enjoy the new loan savings and don't forget, you can now get paid $100 for EVERY person you refer once their loan funds. Thanks again!
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MartyS · 2 reviews · Experienced 2026-03-18 ·
★★★★★
Great experience working with Gravity.
Great experience working with Gravity to refinance an auto loan. I worked with Wilfred Ivan Hagerman. He communicated with me exceptionally well and secured an interest rate far better than any I found through extensive prior research. Very smooth process overall, great company to work with and the overall experience exceeded my expectations. Thank you Ivan.
Reply from Gravitylending2026-03-30
Thank you so much, we love to hear this kind of feedback! Wilfred works hard to be helpful and knowledgeable, so this review is much appreciated. Enjoy the savings and don't forget, you can now get paid $100 for EVERY person you refer when their loan funds. Thanks again!
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Jose Villegas Hernandez · 2 reviews · Experienced 2026-03-04 ·
★★★★★
First of all Ivan H help me a lot to…
First of all Ivan H help me a lot to get my car refinance, he was guiding me througth the whole process and made me all easier. Thanks.
Reply from Gravitylending2026-03-30
Thank you for sharing your experience with Ivan. We truly appreciate the feedback. Enjoy the new loan savings and don't forget, you can now get paid $100 for EVERY person you refer once their loan funds. Thanks again!
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Rick Lanning · 1 review · Experienced 2026-03-26 ·
★★★★★
Quick and easy refinance
Quick and easy refinance. Great rate and added bonus of an extended warranty contract. Reasonably priced.
Wilfred Hagerman is great to work with
Reply from Gravitylending2026-03-27
Thank you for sharing your experience with Wilfred. We truly appreciate the feedback. Enjoy the new loan savings and don't forget, you can now get paid $100 for EVERY person you refer once their loan funds. Thanks again!
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Daniel Orlando · 2 reviews · Experienced 2026-03-23 ·
★★★★★
A great experience
Jackie Oliver was fantastic and extremely helpful. The timely and friendly service went beyond my expectations.
Reply from Gravitylending2026-03-27
That's an awesome review about Jackie!! We are thrilled to hear this! We would be honored to help your friends and family too, so you now qualify to receive $100 for every person you help. Just make sure they mention your name and when their loan funds, expect to get $100 for every person you send. Thanks again!
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customer · 2 reviews · Experienced 2026-03-26 ·
★★★★★
I had an outstanding experience working…
I had an outstanding experience working with Gravity Lending, and I want to specifically recognize Ed K. for the exceptional level of professionalism and customer service he provided throughout my loan process. From the very beginning, Ed was clear, knowledgeable, and proactive—he made the entire refinance process smooth, efficient, and stress‑free.
Ed kept me informed at every step, answered my questions thoroughly, and ensured I fully understood my options. His communication was timely, his guidance was honest, and he consistently went above and beyond to make sure everything moved forward without delays.
Thanks to Ed and Gravity Lending, the process was not only easy but also genuinely pleasant. I truly appreciate the level of care and attention he brought to the experience. I highly recommend Gravity Lending and especially Ed K to anyone looking for a reliable, transparent, and professional lending partner.
Reply from Gravitylending2026-03-27
Thank you for sharing your experience with Ed. We work hard to create a great experience for all of our customers. Enjoy the new loan savings and don't forget, you can now get paid $100 for EVERY person you refer once their loan funds. Thanks again!
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Ray Noel · 1 review · Experienced 2026-03-17 ·
★★★★★
Quick and Easy Auto Refinance
Ed K. was friendly, helpful, knowledgeable, and quick to put together options for my refinance. The whole experience was quick and easy. A+!
Reply from Gravitylending2026-03-27
Thank you so much for the kind words about Ed. We really work hard to make sure every one of our clients has a great experience and saves as much as possible. Don't forget, if you refer people you know directly to us, when their loan funds, you'll get $100 for EVERY person you sent. Thanks again!
Working with Zachary Kirchem and Gravity Lending on my lease buyout was a pleasure. Zach got me the rates I wanted, communicated clearly, and made the entire process easy. I highly recommend Zach and Gravity Lending to anyone looking for a seamless, stress-free lease, buyout experience!
Reply from Gravitylending2026-03-23
Thank you so much for the kind words about Zach. We really work hard to make sure every one of our clients has a great experience and saves as much as possible. Don't forget, if you refer people you know directly to us, when their loan funds, you'll get $100 for EVERY person you sent. Thanks again!
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Daniel Neuenschwander · 1 review · Experienced 2026-03-09 ·
★★★★★
Top Tier Service
Working with Cody Geiger was an absolute pleasure because he made the refinancing process incredibly seamless. He was available at any time, day or night, to accommodate my hectic and demanding schedule. I highly recommend Cody for his exceptional dedication and top-tier service.
Reply from Gravitylending2026-03-23
That's an awesome review about Cody!! We are thrilled to hear this! We would be honored to help your friends and family too, so you now qualify to receive $100 for every person you help. Just make sure they mention your name and when their loan funds, expect to get $100 for every person you send. Thanks again!
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Billy Foster · 1 review · Experienced 2026-03-01 ·
★★★★★
There was a hard inquiry ran without my…
There was a hard inquiry ran without my approval and when I asked why this was done "yes I was upset " I received a generic gemeni automated response saying that I was clearly upset and i had demanded to know why a hard check was done. Several days passed then a different loan officer contacted me , offered ne a lower apr but extending my loan by 14 months causing me to pay more money versus my current apr and loan duration. I would not recommend this company I declined the bs offer!
Reply from Gravitylending2026-03-16
We are so sorry your experience with Gravity Lending did not meet your needs. We hope you will give us another chance to make it right. Please contact a manager at (888) 602-1125 and we can work to resolve this for you.
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Martin H · 1 review · Experienced 2026-03-13 ·
★★★★★
Highly Recommended.
Jake Simpson made the process effortless and answered any and all questions I had. I would highly recommend Gravity Lending for anyone looking to refinance. I wound up with an even better rate than what was originally quoted!
Reply from Gravitylending2026-03-16
Thank you for sharing your experience with Jake. We work hard to create a great experience for all of our customers. Enjoy the new loan savings and don't forget, you can now get paid $100 for EVERY person you refer once their loan funds. Thanks again!
