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Money & Insurance

Groupon

201 reviews

3.2201 reviews
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About Groupon

Data updated
Website
www.groupon.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
0% (0/89)
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Is Groupon legit?

Groupon (www.groupon.com) has a 3.2 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 42% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

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Joel Hansen · 4 reviews · Experienced 2026-08-06 ·

I needed a new windows 11 product key…

I needed a new windows 11 product key and Groupon found me a new key for less than $10

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Vicki · 1 review · Experienced 2026-07-27 ·

They stole almost $1500.00 from me

They stole almost $1500.00 from me , I got part of it back, they still owe over 700.00 & said they say they gave me groupon bucks. NO REFUNDS, EVEN tho the provider refused both of my groupons b/c I WAS there 6 yrs ago , its says on their groupon you can purchase every 30 days ALL LIES paypal said that Groupon stole from me no Groupon Bucks and no refund , I"m going thru cc now I will blast them to everyone & NO ONE TO TALK TOO, BUT, THEY KNOW HOW TO TAKE YOUR $ I JUST MAY SUE THEM IF I DON'T GET MY $ BACK , THEY SUCK THESE DAYS& LIARS

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Samarra Taylor · 5 reviews · Experienced 2026-08-05 ·

Absolutely great price for this…

Absolutely great price for this experience. I will be going back the service was amazing and friendly unfortunately I can't recall the young lady that helped me but she 100% was amazing and explained everthing to me on what to look forward to. Thanks

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Satisfied Customer · 2 reviews · Experienced 2026-08-05 ·

Groupon has excellent promotions and…

Groupon has excellent promotions and savings! I highly recommend to everyone! You really can save some money with great services for a variety of places!

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Njd · 6 reviews · Experienced 2026-08-06 ·

Its actually "not" in the Details

I purchased a promo code. Simple. Fine print says it ships to my location. After redeeming the code and attempting to use it, i find out from the merchant themselves that the code was location based and does not work for me. I then reach out to Groupon support and after 2 weeks of annoying emails, I'm still dealing with them! Groupon tells me it works for my location, Merchant tells me my code can not work for me cause it is location based and not in my location. Yet Groupon keeps telling me the same thing over and over again because they're changing support agents every time i deal with them!!! The kicker, i can not get a refund because I've viewed the code.. How else am i supposed to try the code without viewing it!!! Its basically false advertising at this point. Do not use this company. Its not worth the headache and there are many other companies out there that will actually support you. Hard pass!

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Martha · 1 review · Experienced 2026-08-06 ·

I purchased a software key from…

I purchased a software key from mycodes24 and received nothing in return. Their customer service is entirely non-existent; every attempt to contact support goes ignored. It feels like money down the drain. Do not waste your time or money here.

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Colin Baty · 6 reviews · Experienced 2026-08-05 ·

Easy to purchase

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chris · 7 reviews · Experienced 2026-08-06 ·

Great much cheaper easy

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Peggy Hawkins · 1 review · Experienced 2026-08-03 ·

The compliments and the quality of the…

The compliments and the quality of the earrings

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JBS · 2 reviews · Experienced 2026-08-04 ·

David un customer service is the best

David un customer service is the best. We had an issue and he responded quickly. Our issue was resolved thanks to him!

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UK · 20 reviews · Experienced 2026-08-05 ·

Excellent website with genuine deals to…

Excellent website with genuine deals to save money

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Nicole · 1 review · Experienced 2026-08-05 ·

I will never be able to use the tickets…

I will never be able to use the tickets that i bought for crayola factory . the location is over 1,000 miles from me. I asked for a refund to use on the right location and i was told they were non refundable. That is terrible esp. because it is for a child.

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Lynda Simmonds · 1 review · Experienced 2026-07-03 ·

Groupon customer service is terrible!!

I purchased a voucher for an MOT with Groupon for July. Due to a bereavement the merchant was unable to complete the MOT. I therefore had to start again and book a new MOT with a different garage and pay again. I duly contacted Groupon with regard to this, they requested I obtain and email from the merchant Protyre Bristol which I did and sent it to them as requested. Protyre also sent me the credit note they had sent to Groupon. However some six weeks later I am going round in a circle and cannot get a refund from Groupon. Each time a different person in customer services contacts me asks me for the same information which I have already sent to them and then tells me they're unable to confirm it with the merchant and therefore cannot refund me! Absolute madness, I should not have to be spending so much time to be getting my money back when the Groupon voucher could not be fulfilled by the merchant because of a family bereavement of the MOT tester. Get a grip Groupon and do the right thing and refund me my £30. Very unhappy customer.

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Tom Pierce美国 · 6 reviews · Experienced 2026-08-03 ·

NO REFUND JUST BULLSHIT

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Joelene Shelley英国 · 19 reviews · Experienced 2026-07-26 ·

Staff made the experience

Staff made the experience; they were absolutely fantastic – so attentive and friendly, nothing was a problem. I would 100 per cent go back. They treat me and my mum like royalty. There was a lady in particular, and i cant remember her name, its like she ran the show and another lady that may of been the bar manager went above and beyond.

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Meggis Chisango英国 · 8 reviews · Experienced 2026-08-04 ·

Though its difficult to manoeuvre at…

Though its difficult to manoeuvre at first after purchasing the office apps it was easy to install

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Jackie 美国 · 8 reviews · Experienced 2026-08-04 ·

Groupon sold Microsoft Office

Groupon sold Microsoft Office. The codes provided didn't work. There was nothing indicating your computer had to be a certain model for it to work. I asked Groupon several times to refund to my credit card. They refused to offering their so called bucks. i don't want their bucks, because it ties me to have to use their website. This is horrible business practice. REFUND MY MONEY TO MY CREDIT CARD BECAUSE YOU BLINDSIDE CONSUMERS WITH YOUR BS.

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Dharampal Singh美国 · 1 review · Experienced 2026-08-02 ·

Absolutely like Groupon

Absolutely like Groupon Absolutely love Groupon! You can’t beat the deals they offer! I’ve done some really great experiences with it Great customer service. I had a small issue emailed them and got a response very quickly on what to do. Very easy instructions. Worth the value.

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Rick美国 · 1 review · Experienced 2026-08-02 ·

My programs were the genuine article and fully functional.

All my Groupon purchases have been satisfactory, therefore I haven't needed to pursue a refund, therefore I can't speak to their refund process. They have a fine and helpful customer service group that helped me with a product acquisition and installation. My purchases from them were the genuine product and fully functional.

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Shannan Jones美国 · 1 review · Experienced 2026-08-03 ·

Great deals

Great deals, easy voucher systems.