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Money & Insurance

Groupon

201 reviews

3.2201 reviews
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About Groupon

Data updated
Website
www.groupon.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
0% (0/89)
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Is Groupon legit?

Groupon (www.groupon.com) has a 3.2 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 42% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

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Zenaida美国 · 6 reviews · Experienced 2026-07-27 ·

I received a wonderful service at a…

I received a wonderful service at a great price.

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Patrick ONeal美国 · 2 reviews · Experienced 2026-08-03 ·

Heather was so helpful

Heather was so helpful. Very nice and sweet. Helped us with all our tickets and experiences. She is wonderful beautiful and very accommodating. Can't thank you enough for her help and knowledge.

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Herbert美国 · 1 review · Experienced 2026-08-03 ·

I placed an order on mycodes24 for a…

I placed an order on mycodes24 for a license key, but I have not received the key at all. I have tried reaching out to their customer service multiple times through their support channels, but it is completely impossible to get in touch with anyone. There has been no response, no key delivered, and no update regarding my order. Taking payment without delivering the product or offering customer service is completely unacceptable.

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Alan Levine美国 · 1 review · Experienced 2026-08-01 ·

I was impressed with the support team…

I was impressed with the support team and would say it was exceptional. As most of install issues, the support team helped me through the installation and the response team was rapid

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Julia Angelica美国 · 1 review · Experienced 2026-07-31 ·

Worst online shopping marathon ever

Worst (and longest) online shopping experience of my life, and I buy almost everything on line. First, they insist you download their app to access the fields necessary to apply your voucher, and the app kept crashing. The entire site is so user unfriendly that I crcled the same pages over and over again in total bewilderment. When the "free delivery" in their Google ad turned into a $60 shipping charge, I changed my mind about the order but could not cancel -- just get Groupon credit. After finding a better deal with cheaper shipping, the same Minotaur's maze trying to complete the order, with instructions from the help chat that did NOT match the seller's website. As a result, "treating myself" after a pet bereavement turned into a 2-hour nightmare; cannot wait until I have spent what remains on my voucher and can escape Groupon forever!!

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J Williams美国 · 7 reviews · Experienced 2026-08-01 ·

Easy collection at the business I…

Easy collection at the business I purchased for.

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Cristina Pratt美国 · 3 reviews · Experienced 2026-07-22 ·

Absolutely love Groupon

Absolutely love Groupon! You can’t beat the deals they offer! I’ve done some really great experiences with it!

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DIAMOND PATTON美国 · 1 review · Experienced 2026-08-01 ·

This was a great experience

This was a great experience. It's nice, clean, and very entertaining. It was nice in 2021. It's even better now!

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Tristan Berthelette美国 · 1 review · Experienced 2026-08-02 ·

Saved 5$ to then wait 3 hours in a line…

Saved 5$ to then wait 3 hours in a line to exchange the vouchers, should be well explained that you’ll need to exchange the tickets for vouchers

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Carol Spalla美国 · 10 reviews · Experienced 2026-07-29 ·

Great price for the product

Great price for the product. Easy to install. Support was fast with a question I had. Better value than Microsoft 365.

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Robert Edwards美国 · 1 review · Experienced 2026-07-17 ·

Extraordinary Excursion

We were looking for an excursion from our cruise ship at a port of call. We were able to find a fantastic one at about 1/3 of the cruise ship prices.

J
Joanne Espina美国 · 1 review · Experienced 2026-08-02 ·

MS Office Purchase

I was hesitant at first but upon reading the great reviews, I gave it a try. Felt satisfied with this purchase. Thank you for this promotion and great customer service. Highly recommended!

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Kendall Slate美国 · 3 reviews · Experienced 2026-08-01 ·

Support from Mycodes24 is AWESOME!

I purchased Office 2024 from Mycodes24. I had used several Office products over the years, including a shared Office 365 from my work. After SEVERAL uninstall-restart-install sequences and having to follow additional steps provided by David at Mycodes24, I finally was able to install and activate my product. David was patient and very helpful with the instructions as well as responding to multiple emails very quickly. Highly recommend these guys!

J
Joseph Thomas美国 · 3 reviews · Experienced 2026-07-06 ·

Great savings

m
myavaz美国 · 7 reviews · Experienced 2026-06-25 ·

Great customer service

Great customer service. I had a small issue emailed them and got a response very quickly on what to do. Very easy instructions. Worth the value.

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Patrick美国 · 1 review · Experienced 2026-08-01 ·

MYCODES24

I purchased a Windows key from MYCODES24, but the provided key turned out to be completely invalid. I contacted their customer support team and provided 3 separate error screenshots clearly showing the issue, hoping for a quick replacement or assistance. Unfortunately, there has been absolutely NO response or help at all from their support team. Ignoring customers after delivering a defective product is completely unacceptable. Avoid this seller until they fix their support quality!

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Santiago Castro美国 · 1 review · Experienced 2026-07-29 ·

I am extremely disappointed with…

I am extremely disappointed with Groupon. I accidentally purchased the wrong voucher and contacted customer support within minutes, before redeeming or using it. Despite explaining that it was an honest human mistake and requesting a one-time courtesy refund, my request was denied multiple times, including by a supervisor. I understand that companies have policies, but good customer service should also include common sense and compassion. Keeping a customer's money for an unused voucher purchased by mistake just minutes earlier is, in my opinion, unfair and shows very little concern for customer satisfaction. This experience has made me lose confidence in Groupon. I expected a company of this size to value its customers and be willing to make reasonable exceptions in situations like this. Unfortunately, that was not my experience. I will think twice before using Groupon again and cannot recommend it based on how my case was handled.

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Rolly R美国 · 1 review · Experienced 2026-07-27 ·

First Experience with Groupon

As this was my first experience with a Groupon purchase I approached it with some apprehensions. David and the MyCodes 24 Support Team's responses to my many questions helped alleviate my apprehensions, and facilitated an easy software download and installation on my PC. Thank you, David, for your quick responses and concise answers to my questions. Highly recommend them.

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Daljit singh美国 · 1 review · Experienced 2026-07-31 ·

i Order Alot from groupoun i use it…

i Order Alot from groupoun i use it when i go to amusement parks nd cedar point nd order perfume nd use it for hair remove laser treatment

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christian美国 · 1 review · Experienced 2026-07-31 ·

Be aware mycodes24

Be aware mycodes24! This website is engaged in a major license key scam. They are reselling restricted Microsoft Enterprise Volume Activation Keys to individual retail buyers. These keys initially activate and work for a short time, but because the exact same product key is resold to numerous customers, Microsoft eventually detects the overuse and permanently deactivates the key. When this happens, your Windows suddenly becomes unactivated ("Windows is no longer registered") and the key becomes completely useless. They falsely claim to be an "Authorized Partner" to trick people, but they are distributing unauthorized recycled corporate keys. Save your money and stay away from this groupon.