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Money & Insurance

Groupon

201 reviews

3.2201 reviews
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About Groupon

Data updated
Website
www.groupon.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
0% (0/89)
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Is Groupon legit?

Groupon (www.groupon.com) has a 3.2 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 42% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

M
Mtime · 2 reviews · Experienced 2026-07-02 ·

License install issue resolved with great technical support team.

I ran into a issue when installing the Office 2024 license but the great support team at MyCodes24 was great in helping me resolve this issue.

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Sheila Bogart · 1 review · Experienced 2026-07-02 ·

Excellent program

Excellent program, but do research and read what you are getting. You can even call the merchant prior to purchase. Great values!

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AIMEE · 10 reviews · Experienced 2026-07-01 ·

A very relaxing & professional massage.

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Laila Pukhraj · 2 reviews · Experienced 2026-06-29 ·

Bad and wrist experience waste of money…

Bad and wrost experience waste of money and misbehave customers service - return on the voucher 3 day refund now they denied Don’t buy it fraud

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Sandy · 1 review · Experienced 2026-06-02 ·

Dealing with Groupon has been a Horrible experience!

Dealing with Groupon has been a horrible experience! I have purchased Groupons before and never had a problem ,the problems I’ve had trying to redeem for parking with Groupon has been a nightmare. For over a month I have been sent code after code to use and they won’t work , have gone through chats, offer redemption with no help ,the last chat I did the person was working with me then just stopped communicating with me ! Prices for parking has gone up $50.00 over the last month that I have tried to book parking ! The parking spot has been very nice and tried to help but were limited by what they could do ! I finally just booked my parking . So Be AWARE if you are thinking about purchasing a Groupon !

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Kevin Logan · 2 reviews · Experienced 2026-07-01 ·

I love Groupon it is a site of…

I love Groupon it is a site of treasures at its extremely low price

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Tammy Lopresti · 4 reviews · Experienced 2026-07-01 ·

I finally found the best hair colorist…

I finally found the best hair colorist and got the perfect haircut. I wouldn’t have without Groupon! Thank you, Groupon

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PAUL · 4 reviews · Experienced 2026-06-30 ·

Groupon is good

Groupon is good, but it is very hard to figure out how to print off the Groupon Coupon. I never was able to print it.I had to use the App on my phone to redeem it. Wish they could make it simpler to print off. Everything else is fine.

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Bridget Poetzl · 3 reviews · Experienced 2026-06-30 ·

Purchased Microsoft Office 365 for a…

Purchased Microsoft Office 365 for a great price. Had an issue with getting it to install but the team was very responsive and sent me an easy fix with step by step instructions.

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Pettrina · 2 reviews · Experienced 2026-07-01 ·

Groupon customer service is the worst

Groupon customer service is the worst. I bought a voucher that didn’t work when I tried to redeem it 3 days later I’m still waiting for them to investigate the situation!!!! I’m only in New York for a week so by the time it’s sorted out I can no longer use the voucher!!!!! Waste of time & money!!!!!😔😡

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Nancy O'Leary · 2 reviews · Experienced 2026-06-29 ·

Groupon Experience

Have used Groupon three times with three different vendors and had a positive experience all three times. I have no complaints.

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Morgan Williams · 1 review · Experienced 2026-06-27 ·

SCAMMERS!!!

SCAMMERS!!!! AVOID if possible! If it was possible to give Groupon a negative rating I would. I purchased a massage for Father’s Day that turned into a massive headache. My dad was super excited about the gift and immediately started reaching out to the vendor to book an appointment. He tried for a week and got no answer. When we finally requested a refund Groupon informed me that they could not refund to the original form of payment and would only give us a credit! Why would I want a credit when your service has been terrible?! What pissed me off even more is that they have no customer service number because they are scamming people. I asked if the chat if the company holds their vendors to any standard when they place them on the website, but they wouldn’t answer. Do yourself a favor and pay the vendors directly who are actually worth it. Groupon are nothing more than a bunch of liars!

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Randy S · 10 reviews · Experienced 2026-06-16 ·

Excellent bargain on windows license…

Excellent bargain on windows license easy to redeem.

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Annie Eun · 2 reviews · Experienced 2026-06-20 ·

Very disappointing experience with…

Very disappointing experience with Groupon. I purchased a service through Groupon, but the service was never provided. The business redeemed my Groupon without my consent before any service began and demanded additional payment. I contacted Groupon to explain the situation clearly: this was a case of "service not provided" and unauthorized redemption. I also shared details of my interaction with the business, including emails showing how unfairly I was treated. Despite all of this, Groupon chose to side with the business and refused to issue a refund, relying only on the merchant’s claims. This is extremely frustrating and unfair to customers. I provided sufficient evidence, but my case was not handled properly. I no longer trust Groupon as a platform. Use it at your own risk.

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Thamara Geeganaarachchi · 1 review · Experienced 2026-06-27 ·

excellent service

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JM · 2 reviews · Experienced 2026-06-27 ·

Groupon made this easy purchase

Groupon made this easy purchase, and I saved over $100. The tech support was wonderful, and it was a real person!

M
MikeH · 1 review · Experienced 2026-06-25 ·

Groupon thieves

I purchased a Windows Key from Groupon. When I tried to redeem it, I could not. I asked for customer service. What I got was an AI driven 'agent". The instructions he gave me did not work, I tried getting more customer service for over an hour. All the information I received was incorrect and I never could redeem my key. I have copies of all the "Help" I received and the instructions are incorrect. I could never get my purchase. I asked for a refund but they would only give me "Groupon Bucks" which are useless since I will never deal with them again. They refuse to refund mu money and will keep my "Groupon Bucks". This site is criminal.

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Enes Toplanır · 1 review · Experienced 2026-06-23 ·

I bought a surf training which fell…

I bought a surf training which fell really short of what's advertised. Yet Groupon didn't help with refund at all. They don't feel responsible for the things they're selling on their site.

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SBreezy · 12 reviews · Experienced 2025-12-23 ·

Microsoft Office 2024 Standard for Both Windows and Mac

Groupon I am thoroughly satisfied with my purchase of Microsoft Office 2024 Standard for Both Windows and Mac – Lifetime Access to Premium Office. The product aligns perfectly with its description, and I would like to specifically commend their after-sales support team for their prompt and excellent service.

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Robert H.美国 · 6 reviews · Experienced 2026-06-25 ·

One needs to be diligent and focused…

One needs to be diligent and focused about buying coupons from this outfit. I personally believe it does not make very clear the particular features of the attractions they connect with. E.g., I bought four tickets to Legoland, Mesa, AZ with joined SeaLife Aquarium admissions, but when I arrived at Legoland, I was told it did NOT include the SeaLife admissions. I checked the site adn saw that I had to select the "diascovdery" packet, for about $33/person. Interestingly, that is the same price I could pay on the Legoland website for the combined exhibits. So, in conclusion, one must query both site - the attraction's website AND the Groupon site - to ascertain if Groupon is really any significant benefit, and ignore what Groupon advertises as a "percentage" off discount. Very often, it's about the same as the attraction's website will offer.