Groupon

They are liable but theses scammers refuse to refund

I bought two groupons for the Barbecue Battle in Washington DC. I had to use a link to redeem the groupon. The link was not working. I asked the customer service for help. The groupon employee had the same issue. The link was not working. I wanted to attend the event on Saturday June 27. I had to buy usual tickets from the Barbecue Battle organizer. I asked Groupon for a full refund but these scammers say they are not going to give me any refund.

Digital Kodak box code does not work

Digital Kodak box code does not work, and Groupon will not give a refund, and keeps suggesting that the code should work

They refuse to give any contact besides…

They refuse to give any contact besides auto bots. they keep every dollar they take regardless of weather or not they provide any service. Be advised, they are a vending machine that rips ff everyone!

Best decision I made to go with this outfit…

I bought a key for my Desktop Windows 11 pro, worked great. I received my Key and, had couple of issues. Mostly my own doing. After working with David to figure out what to do. I resolved the issue. David was very helpful and fast to respond to my emails to get my computer Activated and running. The key was 100% good on the my HP desktop running Windows 11 Pro, I can’t ask for any better support from this support team. My thanks specifically to David. Saved my day. I highly recommend this outfit.

Worst customer service ever

Worst customer service ever, no replies, no responses, no way to contact. WASTE of money and only chooses crappy, low-grade vendors.

I find deals on Groupon

I find deals on Groupon. It helps me save money and there is nothing more I like than saving money.

WARNING Groupon treats their customers with contempt!

Groupon advertised and sold me tickets for an event that had already finished, then because their system automatically marked the tickets as “used”, refused to issue a refund. This is blatant misselling and a clear breach of UK consumer law. Trying to hide behind “terms and conditions”, alongside repeated non‑responses and empty assurances suggest a systematic approach to avoid resolving complaints, a process seemingly designed to discourage customers from pursuing a refund they are legally entitled to. If you value honesty, legality, or basic customer service, look elsewhere.

Love the discounts when I can get them.

New microsoft office software -Great Deal!

I bought a new microsoft office lifetime package from them. It was a great deal and very easy to follow the instructions to download the software. They use License Tom as their facilitator and it all worked like clockwork. I can't remember saving this much money so easily.

Company operates in bad faith

Groupon has good prices, but they have terrible customer service and policies. I purchased several tickets for a tour a month ago, and just recently one member in our group was diagnosed with an advanced stage disease all of a sudden and needed to start an aggressive and debilitating treatment immediately. I contacted Groupon and they said they cannot refund one ticket due to a policy. Groupon values policy over people. Do NOT use Groupon. They do not see you as human, but only as a number and a means to make money. They prioritize keeping their profit over people's actual lives.

Purchased a Microsoft license and…

Purchased a Microsoft license and installed after 1/2 hour. Works perfectly.

I purchased three different services…

I purchased three different services through Groupon, and all three resulted in the same disappointing experience. The merchants were either unresponsive or the services could not be redeemed despite my repeated attempts to schedule them. Instead of refunding my original payment when the services were not provided, Groupon issued Groupon Bucks. This created a continuous cycle where I had to make another purchase just to use the credit, only to encounter the same issue again. My money became locked into the Groupon platform rather than being returned for services I never received. A marketplace that promotes and sells services should stand behind the merchants it partners with. When a merchant fails to provide the purchased service, customers should receive a refund to their original payment method—not store credit that requires additional spending within the platform. After three separate experiences, I have lost confidence in Groupon’s consumer protections. I believe customers deserve better safeguards and a fair refund policy when services cannot be delivered.

Great deals

Great deals, it’s my go to for gifts or just dinner out!

I’ve been using Groupon for years and…

I’ve been using Groupon for years and absolutely LOVE it! It’s my go to for saving money and getting great deals. They have great customer service too. Good with refunds etc. I always tell friends about it. I highly recommend!

I am discusted by the complete lack of…

I am discusted by the complete lack of flexibility and customer care from Groupon. When I asked for a simple exchange or a credit due to an event I could not attend after finding the available dates after booking, they refused. This policy shows a complete disregard for customers. I am never using Groupon again--I should have paid attention to other reviews.

Customer Service was outstanding

Customer Service was outstanding. The product which I bought is working beautifully after asking for assistance with the installation.

NEVER AGAIN

Groupon showed error when trying to view voucher. Tried everything the live chat told us to try, including using the app, trying the website, and clearing cache/browsing data. We wasted about 30 min trying, only to keep getting the same error. I asked for a refund from groupon as the restaurant was in las vegas and we live in Louisiana and would not be able to return. No refund was issued, kept getting the run around, and am out of 70 bucks...NEVER AGAIN...terrible customer service with no way to talk to a live person on the phone!

Anna is awesome

Anna is awesome, she's got magic hands, very thorough and professional. I would recommend her to my friends and family 😁

Unfortunately I ordered Word for…

Unfortunately I ordered Word for windows and not for mac. But I’m so glad they were able to help me get a new code for Mac. Everything is working perfectly for my family and I. Much needed. Great purchase.

I saved a lot of money on my smog check…

I saved a lot of money on my smog check and use Groupon each time I have to get one.