Groupon is the Best!
Great app to try new services and products. Have purchased several Groupons and discovered wonderful services at a discount.
About Groupon
Data updated- Website
- www.groupon.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 0% (0/89)
Do you own Groupon? Claim this profile for free and start replying to reviews.
Is Groupon legit?
Groupon (www.groupon.com) has a 3.2 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 54% rate it 4 stars or higher while 42% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
Company is a SCAM!
Sad to have to write this especially after raving about Groupon. I will definitely delete the app and NEVER recommend Groupon to anyone else! I got coupons for canvas on sale. For 16x20. Well little did I know that they would actually be 20x16 which I specifically NEEDED 16x20. No where on canvas on sale does it EVEN HAVE AN OPTION FOR 16x20! HAD I KNOWN THAT TO BEGIN WITH I WOULD HAVE WENT TO EASY CANVAS PRINTS! Where it’s a breeze to deal with AND THEY WILL ACTUALLY OFFER 16x20!! IM SO UPSET IM OUT 86 something dollars and NO ONE CAME SEEM TO FIX THE ISSUE I NEED A REFUND AND IM CERTAINLY NOT SATISFIED and ultimately got RIPPED OFF! I have been in an automotive SCAM of a conversation with canvas on sale. With zero solutions provided! DO NOT USE GROUPON OR CANVAS ON SALE UNLESS YOU LIKE BEING DISAPPOINTED!
I’ve received a early birthday gift…
I’ve received a early birthday gift from my mom for the online cannabis course and i absolutely loved it I definitely would recommend and the prices are absolutely the best.
I bought a session at an ear wax…
I bought a session at an ear wax cleaning clinic but nothing has shown up in my orders and it is impossible or at least extremely difficult to get any answer to where it is or a refund.
Con artists. Actually Encourage dishonesty.
I purchased 3 PRP treatments with the one puchase. When I went to my first appointment I realised the woman was using a single syringe instead of the 9 to 64 microneedling machine. After explaing my situation to groupons AI I got this person: Hello Ann-Marie, and thanks for waiting! 😊 I’m Balaji, and I’ve joined the chat to assist you. I’m reviewing the previous conversation now and will be right with you. In the meantime, feel free to share any additional details. I completely understand why you're so frustrated and upset about this, Ann-Marie. It is incredibly disappointing to invest in a treatment package like medical PRP, only to find out during your first session that the merchant doesn't even have the proper microneedling equipment advertised. As per the deal terms, No refunds will be issued for missed appointments or unused sessions. I would like to offer you an exclusive promo code that’s valid for the next 7 days—perfect for saving on your next Groupon purchase. Your code: BKQZ6HTR — Get up to 20% off on eligible local deals, with a maximum discount of £50 per voucher. Validity: Valid until Jul 20, 2026 Exclusions: Not applicable on deals that include the restriction “Offer is not eligible for promo codes or discounts” on deal page. Just enter the code at checkout when purchasing an eligible deal to enjoy the discount. Do they really think I would purchase anything else from them? They are all about the money. They aren't for me. I treat people the way I want to be treated and worry about other unsuspecting victim. I guarantee I will hold them accountable. That means anyone can advertise what I don't sell and be covered by Groupon. Watch this space. I create paths I don't follow them.
There are so many great deals on…
There are so many great deals on adventures, dining, services and products. I especially like the services provided by local businesses
purchased a Sam's Club membership but…
purchased a Sam's Club membership but Sams Club would not honor the order since i was a member over 2 years ago. Tried to resolve through Groupon and Sams Club spending way too much time with no satisfaction.
WARNING
WARNING: Groupon refused a refund over a serious safety issue — “voucher marked as Redeemed” with 4 of 6 sessions unused. I purchased a 6-session laser hair removal package through Groupon. At the facility, I was never provided laser-rated eye protection, and when I asked, staff gave me false safety information (told me the laser is “3D” so eye protection isn’t needed — the “3D” actually refers to the device’s three wavelengths and has nothing to do with eye safety). I contacted Groupon support, explained the safety issue in detail, and requested a refund for the 4 unused sessions only. I was within 14 days of my last visit. Groupon’s response: the voucher is “marked as Redeemed,” so no refund — even though only 2 of 6 sessions were used. They told me to go work it out with the merchant myself. The same merchant whose safety practices were the entire problem. So Groupon’s position is: if a merchant on their platform gives customers false laser safety information and skips basic protective equipment, Groupon keeps the money and the customer’s only option is to negotiate with that same merchant. The “Groupon Promise” apparently doesn’t cover safety issues. I ended up having to file a chargeback with my credit card company. Buyer beware: once a multi-session voucher is scanned ONCE, Groupon considers the entire package “Redeemed” and washes their hands of it — no matter what happens at the business. For anything involving your health or safety, do not prepay through Groupon.
Paid for product nothing received. No customer support
I purchased a voucher from Groupon for a car air conditioning re-gas. I received nothing from them. I was eventually able to find an order number but this was not loaded onto my account. I was overcharged for the initial product which was showing as reduced when I bought it but I still have nothing. The web site does not offer any telephone support for users and you can only access the live chat if you can select the product you have purchased. I have now spent hours trying to get my product or a refund without success and am totally frustrated with the poor service and inability to contact the company.
This was such an amazing deal on Office 2024 Standard for Mac
This was such an amazing deal on Groupon. One time small payment for lifetime use of Microsoft Office... No yearly fees. My computer was running on a slightly older operating system, so David from Mycodes24 Support Team sent me the correct version for my computer at no extra cost. It was so easy to upload and start operation.
Complete scam and waste of time and…
Complete scam and waste of time and money. They looted my 600$ and cheated me . Never go to group on .. being a third party agent they show 70 and 80 percent off and loot all your money. But if you really go to the merchant web site it will much cheaper and good customer service there . All customer service people are Indians and fooling us around mostly
David at Mycodes24 support team was…
David at Mycodes24 support team was great. He helped with all my questions and made it easy to get the Microsoft Office License.
All good
All good, no complaints
Great massage
Great massage, will definitely be back.
best online experiences ever
I've had two experiences with Groupon and both were way beyond my expectations! If all online retailers functioned this way, the world would be a much better place!
I have purchased a hello fresh voucher…
I have purchased a hello fresh voucher this evening from groupon, popped straight onto hello fresh site to find the code is not valid. i called hello fresh and the lady informed me the code is invalid. i contacted groupon via AI chat then staff member Paul but he did not resolve this problem, second person called Maneshra joined the chat. i have a voucher that had an invalid code and groupon live chat with the above names have not helped or resolved this problem. This is not how anyone wishes to spend a Sunday evening and waste money on a voucher that is not valid!
Great customers service
Great customers service, very helpful during issues I had downloading the file
I purchased a voucher for a skydiving…
I purchased a voucher for a skydiving event for a family member. It turns out they have no interest in jumping out of a perfectly good plane. So I tried to get a refund. Not asking for the money completely back; but to use it for a different groupon voucher. They said the time had passed in order to get a refund and there was nothing I could do about. They said "we understand your frustration" they could not give me even credit for the money I paid to them. DO NOT DO BUSINESS WITH GROUPON AS THEY MAY STEAL YOUR MONEY. THEY ARE CROOKS.
I want to applaud the customer service…
I want to applaud the customer service offered by MyCodes24. They are extremely prompt and genuinely supportive whenever a customer encounters any issue. Their instant responses and willingness to help are the reason I give them my full confidence. I’ve purchased Microsoft software from them in the recent past, and their service has consistently been excellent.
Ordered a spa package for 2 family …
Ordered a spa package for 2 family members, advertising 44 locations including my own city. When they went to redeem they were told only 5 locations were available on the voucher. All locations weren't even in my country or island, very convenient. A lot of small print nonsense it seems. Clearly misleading advertisement to suck customers in. They're refusing a refund or alternative voucher holding to their no refund policy. Horrible customer service and treatment.