GrowJoy.com is an online plant nursery that has been filling gardens across the United States for over 15 years. As a small, family-run business, GrowJoy takes pride in cultivating and offering happy, healthy starter plants for vegetable gardens, flower beds, and containers. With a commitment to both quality and sustainability, GrowJoy stands behind its plants and aims to be a positive force for the environment. Customers are encouraged to shop with confidence on their website, which features a diverse selection of plants.
Written by the business, not verified by us.
Is GrowJoy legit?
GrowJoy (www.growjoy.com) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Home & Garden and its reputation is good. 78% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 95% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-09-05.
For any gardener that wants to order plants online, this is the company to go to. I have been a customer for a couple of years and have always had a great experience. The annual flower and organic vegetable plants that I have ordered arrived in great condition, carefully packaged, too. In fact, I am very impressed with their packaging, never seen another company take such care to ensure the customer gets their plants in good, healthy condition. Their customer service is top-notch, very fast to respond, and always will go out of their way to help their customers. It is also hard to even find organic vegetable plants online or in the stores, but they have a huge selection of plants to choose from. Take a look at their website, you will be impressed with their knowledge and inventory.
Another year with the same great GrowJoy experience. Our tomato, jalapeno, cucumber and basil plants arrived on time and in great shape. They have been planted and are thriving. Thanks GrowJoy.
Reply from GrowJoy2023-06-12
Dear HMD,
Thank you for taking the time to share your positive experience with us. We're thrilled to hear that your plants arrived on time and in great condition. We hope they continue to grow and provide you with a bountiful harvest. We appreciate your loyalty and look forward to serving you again next year. Happy gardening!
All my best, Joe
Wonderful company! They cheerfully fixed an issue that was most likely my fault and the plants were in perfect condition!
Reply from GrowJoy2023-06-12
Elizabeth, thank you so much for your kind words! We're so glad to hear that you were happy with the way we handled your issue. We understand that sometimes things happen that are beyond our control, and we're always happy to work with our customers to find a solution.
We're also glad to hear that the plants were in perfect condition. We take great pride in providing our customers with high-quality plants.
Thank you again for your feedback. We appreciate your business and look forward to serving you again in the future.
Sincerely, Joe
Poor QA, substandard product. this was 4-5 months early order. Did not ship all and 2nd shipment was pathetic plants.
order number is 596996. Please dont make this sound as if a total surprise. Your staff was made aware last week. I sent photos of pack list showing your staff short-shipped, and photos of these plants. They refunded for the plant not sent and said "sorry". that was it.
Reply from GrowJoy2023-05-30
David, thanks for adding your order number. I was able to talk with Tina who took care of your original ticket regardeing the small plants. Thanks for sending the photo. The hibisucs were on the small side; however they are very fast growers and once they are planted with they will look awesome. I will be emailing you personally to make this right with you. Joe
David, I am sorry to hear this. This certainly is not our normal delivery. Could you add an order number so we can contact you and make this right? Sincerely, Joe
I had written a review about recieving only 1 itemfrom my order. Growjoy compaany read my review and immediately shipped the rest of the order that afternoon. Their customer service was great.
I will definitely order more plants from them in the future.
Thank you growjoy
Reply from GrowJoy2023-05-25
Jon, so sorry to hear there is an issue with your plants. Our phone number is 260-525-9151. It’s located at the top of our contact page. If you’ll add your order number here we’ll give you a call and get this sorted out, and get your plants in the way. Sincerely, Joe
They have a great selection of vegetable plants. They package them well so they arrive in good condition and healthy. Also if something goes wrong and they don’t arrive in good shape or they are damaged, the company happily replaces them or issues a refund.
Reply from GrowJoy2023-05-23
John, we're happy to hear our veggies are growing in your garden! Thanks for sharing the good news about our team here at GrowJoy. May your harvest be plentiful. All my best, Joe
Amazing small business that provides beautiful well packed plants.
Perfectly packaged bright green plants with not a single yellow or brown leaf, the tomato plants are tall and leafy unlike the poor cousins at Home Depot. Watered with a dense root system making planting easy! Amazing small business that goes the extra mile literally. So excited about summer now after a very cold Ohio winter thanks to grow joy
Reply from GrowJoy2023-05-15
Connie, we are delighted to hear that your plants have arrived in excellent condition. May your flowers radiate with beauty and may your garden plants yield a bountiful harvest. We eagerly anticipate your next order. Best regards, Joe
This company works hard to provide…Excellence in product quality and customer service
This company works hard to provide quality organically grown plants and takes great care of their customers to see that the plants arrive healthy and in packaging designed to protect them. I have received 17 plants from them, each arrived promptly and in great shape. Their customer service is outstanding, I will definitely order more from GrowJoy!
Reply from GrowJoy2023-05-09
Carolyn, thank you so much for your kind words! We are so glad to hear that you are happy with the quality of our plants. We hope they bring you a bountiful harvest. Happy gardening from all of us here at GrowJoy!
This place is a disgrace! Plants were practically dead when I got them. The calibrachoa were dead by the next day. I'm still waiting on a rooted plant that was supposed to be shipped before Easter 2023. Still no word on it!! I will never ever again order. These plants looked like they belonged on Walmart's clearance/disposal rack!
Reply from GrowJoy2023-04-23
Karl, something has went drastically wrong as that is not the condition we ship our plants. However, we absolutely stand behind them. Please add an order number here so we can look up your info and contact you to get this resolved. Sincerely, Joe Stutzman
GrowJoy grows the second best vegetables on this planet, only God can do better than them.
GrowJoy is in Indiana and I'm in Texas. I pre-ordered 9 different tomato plants and 4 different bell pepper plants in January. I got them yesterday (March 30) which was perfect.
I didn't have to call them and wonder where my plants are because even though they are only a family owned business, instead of a huge nursery, they're professionals and sent them on time.
Also, the way GrowJoy ships their plants is incredible. You know how horrible delivery companies can be when they delivery anything.
Well, GrowJoy goes that extra mile so the delivery person would have to work real hard to leave a plant badly damaged.
You can't go wrong with GrowJoy, they are THE BEST!
Reply from GrowJoy2023-03-31
Curt, we’re thrilled to hear your plants arrived in great condition. We certainly hope to always live up to your words regarding the quality of our plants. May you have a bountiful harvest! So my best, Joe
I'm waiting on an order I placed in Feb. Then, ship date stated March 26th. End of March 27th now, I've submitted two tickets thru their website with this inquiry & still received no response, no email, no shipping details. There's no phone # on line which is quite troubling. It's simple, just respond to my tickets and provide shipment info with tracking. This is my first experience with Grow Joy.
Revision.. after sending THIS, I receive a shipment notification... stay tuned
March 30th update:
Received my 9 plants today, 1 still to be shipped next month. All look healthy, but considerably smaller than expected. I'm used to purchasing plants locally and have had great experiences, just wanted to try something different. I'm used to picking out my plants like buying produce at stores. I think these will grow nicely..
Size of plants & no listed phone number on website for CS is now what are the driving factors for my review.
Blessings~
Mary
Reply from GrowJoy2023-03-28
Mary, we’re happy to hear they arrived as scheduled and are doing well. We’re confident that any disappointment you have in the sizes will soon be gone as our plants have very healthy root systems. One they get going you’ll be thrilled. Enjoy your plants. Joe
Hello Mary. Thanks for reaching out here regarding the shipment of your plants. I have replied to your ticket as well. As you mentioned, the plants are headed your way. Regarding our delay in responding to your ticket. With the busyness of this time of year, sometimes it might take us a few more hours to respond than normal. We appreciate your order and your patience. Please let us know if there is more we can help with. Enjoy your plants! Sincerely, Joe
I simply want a refund for plants not available. Unable to talk to anyone. All numbers disconnected. Website sucks. They give you credit points that you can't use. Order # 475914 they say it's resolved but we'll see in june.
Reply from GrowJoy2023-02-16
Dear Scott. Thanks for taking my call to get this cleared up and for allowing us to reschedule your plants for delivery in June. Also, the reason you could not use the credit was because you checked out as a guest. We have registered your account so that will not be an issue going forward. Have a great spring! Joe
I have ordered plants from Growjoy for nearly 10 years. They offer a very large variety of plants. Shipping is always prompt and packaging is really good.
If there is an issue with a plant the Customer Service people have always worked with me to address it. Online plant purchasing is safe and easy with Growjoy
Reply from GrowJoy2022-12-12
Jim, its great to hear from you regarding our plants. Thanks for being a long time customer! We look forward to your next visit. Sincerely, Joe
I have been very pleased with Growjoy and have ordered vegetable plants and shrubs from them over the past few years. Just recently I ordered 2 types of butterfly bushes and they arrived healthy and in a timely manner. I would recommend them to you and I plan on continuing to order from them.
Reply from GrowJoy2022-10-19
Kristin, we're thrilled to have you as a returning customer! Your kind words are appreciated as well. See you soon! Joe
I LOVE GROWJOY!!! They have a wonderful variety of plants that you can shop by zone, soil or light needs, problem areas, by specific pollinators you want to attract, etc.. They are the healthiest plants I have yet to receive through the mail and any exception is immediately addressed. The BEST CUSTOMER SERVICE I’VE EVER EXPERIENCED. Thank You, GROWJOY!!!
There Vegetable plants are Awesome!! Everything I planted came up, wonderful tomatoes, peppers and squash. I have huge Squash flowers. I am still picking them every day.
Hello, I am writing about order # 589351. I ordered two plants Red Petunia and a Candy Corn. The Candy Corn was not available, and the Petunia was purple not red. You offered a credit toward my next purchase but the value does not equal what I paid for the missing plant. Also the codes you gave for free shipping do not work so I want my money back for the missing plant. I tried to call and your phone is disconnected. I want a refund for the price I paid for the missing plant of $9.95.
Reply from GrowJoy2022-09-09
Lisa, I am sorry to hear we dropped the ball on your order. I spoke with Tina and it sounds like she took care of the issues. If that is not the case, please let me know here. Sincerely, Joe
I placed an order on 08/31/22 and as of today have not received any of my plants. They are now telling me there is no record of my transaction which was done thru PayPal. I want a refund or the exact plants I ordered with no substitutions.
Reply from GrowJoy2022-09-12
Carla, we show that your order was delivered on 9/8. Because it was placed after shipping was completed for that week, it shipped out on the next Monday. Please respond here if you in fact have not received it. Sincerely, Joe
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