Our plants water themselves.Beautiful, live, indoor plants, potted in our simple, self-watering pots
Written by the business, not verified by us.easyplant (easyplant.com) has a 4.8 out of 5 rating on OK.one, based on 116 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the healthy plants, mentioning that the innovative self-watering system works wonderfully to keep indoor greenery thriving without constant personal maintenance. Shoppers are also delighted by the secure packaging, wide selection of modern pots, and the consistently fast delivery service. However, some people mentioned that a small number of shipments experienced noticeable delivery delays or arrived visibly damaged during transit. A few reviewers were disappointed when items arrived in poor condition, expressing frustration with handling challenges and some restrictive support policies.
Auto-generated from all reviews of this business. For reference only.Easyplant offers extremely high quality plants with reliable self-watering pots. They also nail the style, with a wide selection of pots and stands. Their customer service is also out of this world! You can get to a real person right away and they respond quickly and are always looking to make the customer satisfied.
I have made 2 purchases of large plants from easyplant. Each time delivery was great, set up easy and they looked great! My second plant they leaves started to turn brown after about a month. I sent photos. Easyplant quickly gave me a full refund! So easy! I will use that refund to buy more plants! I LOVE Easyplants!
Easy to order. Plants were brilliant - arrived quickly, beautifully packed and look stunning. This was a gift, and was really well received. One of the plants was not doing well at all after a few weeks - I contacted easyplant with pictures and said what I'd tried and really I was after any further suggestions. They replied and said they'd replace it immediately and it was already on order! No need to send the old one back. Amazing service.
All arrived very well packed and the two plants were in very good condition. This first order was a tester for me but I'm convinced now this is the way forward for indoor plants, so I have placed my second order with confidence.
Thank you so much for this wonderful review, Alan! 🤗 We’re thrilled to hear your first order arrived safely and that you were happy with the plants and packaging. It means a lot to know you enjoyed the experience enough to place a second order with us. We truly appreciate your trust and support, and hope you'll love your new easyplants just as much! 🌿
I am disappointed with my order. 2 of my plants look too small, in fact the bases look bigger than the actual plant itself. Was not expecting that, especially as the plants are not cheap. Such a shame as I wanted to order more plants but won’t be doing that now.
Hi Darshna, Thanks for taking the time to share your feedback and experience with us. It sounds like there was a small hiccup with your order, and it's not the experience we hoped for you. A member of our Escalations team will reach out shortly to see how best we can make things right. 💚
Great aftercare service I ordered two plants; anthurium joli peach and a money tree. Both arrived within a reasonable timeframe...they come with a care guide. My joli peach looks lovely in my new bathroom and I decided to bring the money tree to the office. I'm giving five stars because my money tree began to show signs of rot and after emailing with photos, I'm being sent a new plant at no extra cost (still within the 90 day guarantee). Very greatful to Cris for the aftercare service provided.
Thanks so much for taking the time to leave us a review, Lynda – we really appreciate it! ❤️ And I'm so happy to read Cris was able to help you out. I hope your green friends give you so much joy every day, and if we can help with anything else in the future, we'll be here for you.
We received our plants in poor condition—the first two photos show how they looked when they arrived. I immediately contacted customer service, explained the issue, and requested a return. I was told they don’t accept returns for plants in poor condition and would only offer an exchange if they determined the plant was in bad enough shape. Apparently, they did not consider our plants damaged enough to qualify. Now, two months later, the plant is dying, and I’m no longer eligible for an exchange. The last photos show how it looks today. Very disappointing experience, especially considering the price. I reached out right away when the problem could have been addressed, but unfortunately, my concerns were dismissed.
Hi Feraydoon, Thank you so much for letting us know your plant is struggling. Our goal is to provide the best possible service to all our customers, and it sounds like we fell short for you. We’d love to make things right, so one of our escalated team members will reach out to you soon to see what we can do to make things right. 💚
My plant didn't survive after a number of months despite following all of the directions. The customer service team tried to coach me through brining it back but with no luck. They are sending me a new plant with no questions ask and were extremely professional. I'd highly recommend their service.
Aww, shucks! It's our pleasure, Scarlet! We're always happy to help. ❤️ And thanks so much for taking the time to leave us a review - we really appreciate it!
This company truly lives behind their plant guarantee and equip you with all the resources needed to grow a variety of plants successfully. The self watering system works well and the pots and stands come in a variety of shades/colors. They are minimalist and modern. In addition, the plants are shipped very meticulously. I highly recommend this company for a quality product and honestly exceptional customer service. I have 7 Easy Plants and growing!
Oh goodness, we're so happy to have you in the easyplant family, David! Thanks for the super kind words and keep enjoying your green friends! 🥰🌱
We have several plants from easy plant and love them. We typically kill plants so we were excited about easy plant. All but one were thriving and when we contacted customer service about 1 that started floating they replaced it. Great customer service! Definitely will keep using them. I have also bought easy plants for my friends too.
Thanks so much for taking the time to share your experience, Brittani! Delighted to hear that everything got taken care of quickly, and we hope you're loving your plants! 🌟
I have bought a lot of plants from Easyplant and I must say that I have had an amazing shopping experience from beginning to end. Ordering online is quick and easy. I've made errors in two of my orders and after a quick chat message to customer service, both errors were quickly and efficiently corrected. I have received all my plants healthy and well packaged, a couple of days after placing my order. From the first plant to the last two, which I received today, they're beautiful, healthy, and thriving. I would be lying if I said, I'm done collecting plants. Thank you Easyplant for the amazing customer experience.
Aww, shucks! It's our pleasure, Yezzy! We're always happy to help. ❤️ And thanks so much for taking the time to leave us a review — we really appreciate it!
Third EasyPlant purchase and am already planning No. 4. Love the slection, the service and the ease of purchase. All my plants are thriving... I think they like living with me!
We're so happy to hear that your new leafy friends are thriving in your home! It's wonderful to know you're enjoying the selection, service, and ease of purchase. We appreciate your continued support and look forward to your next order! 🥰
Love my plant! It is doing so well. I want to buy another,larger, plant!
We're so happy to hear your plant is thriving and that you're loving it! It's wonderful to know you're considering adding another, larger plant to your collection. 🥰
The customer service team is amazing! I had a concern about my order and customer service responded immediately. They truly care about making things right with the customer and backing up the quality of their plants. I love the plants not only for myself but love giving them to friends for a thank you gift or house warming gift.
Gifting plants is the ultimate gesture of love! We're absolutely thrilled that our plant quality and customer service have kept you in love of your plants. Can't wait to help you with your next order! ✨
I watered them, they’re FN easy!
Goodbye "black thumb of death," hello thriving indoor jungle! 🪴We'll be right here whenever you're ready to add some extra plants to your green family.
They arrived early and beautifully packaged. I got the small snake plant and the lemon/lime(?)one with a stand. I have gotten so many compliments. So easy to water and enjoy. The best birthday gift, ever!
We're so glad everything arrived on time and exactly as promised! 📦 We're so glad your first easyplant duo arrived looking beautiful and making plant parenting feel totally effortless! 🎉
Short, sweet, and to the point—just like our plant care! Sounds like your plants are loving their new home. 🌿
Easyplant has the best customer service I have ever dealt with. Had issues with 2 plants and they were so accommodating and fixed the issue in a very timely manner. The plants are beautiful and so easy to maintain. I very highly recommend Easyplant and love to show them off to friends and relatives!
Wow, thank you for such an amazing review, Sharon! We're thrilled to hear that the team was able to help out and that you're enjoying your plants so much. Hearing that you're showing them off to friends and family is the biggest compliment we could ask for! 🥰
These guys are amazing. superb customer service and helped me get the right address on an order that had already been delivered.
Thanks so much for the kind words, Leticia! We're so glad the team could help get everything sorted out for you. 🤗
Promotion states they will need water every 30 days. After 24 days I came back from vacation to find badly damaged, suffering plants. I refilled the reservoirs and now, 6 days later, I have crispy dead plants.
Hi Andrew, Thank you for sharing your experience - and we're so sorry to hear your plants declined while you were away. That's understandably disappointing and certainly not the experience we want for any of of our customes. A member of our Escalations Team will be reaching out to you shortly so we can learn more about what happend and make things right for you. 🙏
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