easyplant

Thanks so much for sharing your experience with us, Tammy! We'll always be here whenever you need us! 🌱🥰️

Thank you for sharing your experience with us, though we are so sorry to hear about your disappointment. Moving into a new home is such an exciting time, and receiving a plant in that condition after window-shopping for so long is definitely not the experience we wanted for you. While plants can occasionally experience acclimation stress or transit shock during shipping, they should never arrive looking sickly or neglected. Because we want every plant parent to feel completely supported, we stand behind all of our plants with a 90-Day Plant Health Guarantee. Our support team is always available to step in, troubleshoot, or provide a full replacement for a plant that isn't thriving. 💪 Since it looks like you haven't had a chance to connect with us yet, a plant specialist is reaching out to you directly via email today to look into this, make things right under our guarantee, and help you get the beautiful, thriving tree your new home deserves. 🌿

Really thrilled to hear that you're loving your easyplants and felt the love from our customer service team! 🥰️

Thank you for taking the time to leave us your feedback, and for your kind words regarding our team. We take great pride in delivering supportive, responsive service to ensure every customer feels heard and assisted throughout their plant journey. Because our self-watering system is designed to deliver moisture directly to the roots only as needed, soil becoming waterlogged or developing mold usually indicates that the soil didn't get enough light or airflow to dry out between monthly refills. We know how disappointing it is when a plant struggles, and we want to ensure you don't feel left with a sad experience. 💧 A plant specialist will be reaching out to you directly via email shortly to review your setup, find a fair resolution, and ensure we make things right for you. 💚

Thank you so much, Jody! Your support means the world to us!

That is so wonderful to hear, Christine! Nothing beats watching a plant thrive and grow. Thanks so much for sharing the plant love! 🌱✨

We really appreciate this glowing review, Christine - thank you! The team will always be happy to help with whatever you need.

Woo-hoo - thanks a million for your rating, Norma! Happy to hear the team was able to help out! 🌟

This is wonderful to hear! We're so glad our team's dedication to helping you shines through. Thank you for your kind words and for recognizing their hard work! 💚

We happy to hear your leafy friends are doing well! It's wonderful to know that our self-watering pots make plant care easy, even when you're away. We truly appreciate your continued support and kind words! 💚

Aw, this is wonderful! Delighted to hear that we're on our way to turning your house into a jungle paradise! 🌿 Thanks for the incredibly kind words, Pyro.

Taking care of you right away is always our top priority! We're absolutely thrilled that you are very happy with the resolution and back to enjoying your plants stress-free. 💚

You perfectly summed up the exact experience we strive to create: fair pricing, fast delivery, flawless packaging, and easy monthly watering! Thank you for the fantastic recommendation. 👌

We're absolutely thrilled to hear your goldfish plant arrived in such great condition and is already thriving! It truly makes our day to know our careful packing paid off. 🤗

You are so very welcome! We're thrilled to hear the replacement is doing beautifully. See your easyplant grow happily, and let the pot handle the rest! 💧

We love a green office space! 🏢🌿 We're so glad we could bring some fresh, seamless energy to your Orlando team and keep those compliments rolling in from visitors!