Our plants water themselves.Beautiful, live, indoor plants, potted in our simple, self-watering pots
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Is easyplant legit?
easyplant (easyplant.com) has a 4.8 out of 5 rating on OK.one, based on 116 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-01.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the healthy plants, mentioning that the innovative self-watering system works wonderfully to keep indoor greenery thriving without constant personal maintenance. Shoppers are also delighted by the secure packaging, wide selection of modern pots, and the consistently fast delivery service.
However, some people mentioned that a small number of shipments experienced noticeable delivery delays or arrived visibly damaged during transit. A few reviewers were disappointed when items arrived in poor condition, expressing frustration with handling challenges and some restrictive support policies.
Auto-generated from all reviews of this business. For reference only.
Great source of plants I have (so far!) failed to kill! Despatched promptly and arrive as advertised. Very easy to look after and of the dozen or so plants I've ordered only had a problem with one (an orchid, which can be temperamental) which they promptly replaced without any quibbles. On line support is fast and proactive and any issues are resolved promptly and satisfactorily. Very happy with my plants which continue to thrive.
Reply from easyplant 2026-07-31
Thanks so much for this amazing feedback! It is so great to hear you are having such success with your dozen plants and that you found our customer support fast and helpful when your orchid needed replacing. We are so happy your plants are thriving and look forward to sending you more in the future! ✨
My first easy plant developed some kind of fungus and customer service was wonderful to work with. They tried to help me get the plant healthy, and when that proved impossible, they immediately credited my account so I was able to purchase a new plant.
Reply from easyplant 2026-07-29
We really appreciate this glowing review, Lori - thank you! The team will always be happy to help with whatever you need. 🌿
I have had nothing but a great experience with Easyplant! I had a plant come that was damaged and they replaced. What other company is that on it? I highly recommend them! Great customer service and amazing products. I have 9 Easyplants now and I want more!
Reply from easyplant 2026-07-29
Oh goodness, we're so happy to have you in the easyplant family, Carrie! Thanks for the super kind words and keep enjoying your new green friends! 🥰🌱
Nice plants, but terrible service. Twice i have ordered and twice been let down, so never again. First time i ordered 5 items, all delivered separately over 4 days, with items out of stock and missing. Second time, was told they couldn’t deliver because my house doesn’t have a number, even though they have delivered there before? Rectified the problem but after 6 days still had not been dispatched, so far too late for the birthday for which it was intended. Takes over 24hours for anyone to reply to you, very frustrating service.
Reply from easyplant 2026-07-31
Hi Charles,
Thank you for taking the time to share your experience. I'm so sorry we've let you down not once, but twice. After reviewing your order, we can see your address should never have been flagged, as we'd successfully delivered there before, and I completely understand how frustrating it was for this to delay an order that was meant to arrive for a birthday.
We also know our response times during this period weren't where they should have been, and I'm sorry for missing the mark here as well. We'd really appreciate the opportunity to make this right, and a member of our team will be reaching out to you directly shortly. 💚
I love easy plant customer service. Whenever I had a problem or question regarding my plants, I get a quick response within minutes. The plants are doing well. When one plant I thought was dying came back with new growth.
Reply from easyplant 2026-07-29
We're so glad to hear about your positive experience with our customer service team! It's wonderful to know that we could provide quick responses and that your plants are thriving, even the one that made a comeback! Happy planting! 💚
Love the plants I've now got 7 of them and honestly amazing!
Reply from easyplant 2026-07-29
Aw, this is wonderful! Delighted to hear that we're on our way to turning your house into a jungle paradise! 🌿 Thanks for the incredibly kind words, Kobi.
I have houseplants for the first time in decades...
I have houseplants for the first time in decades. (Our cats were never kind to plants or flowers.) One of my daughters recommended easy plant to me because I was starting over and our travel schedule is intense and I was afraid that the plants would suffer from an infrequent watering schedule. Easy Plant solved that problem and I'm slowly building a beautiful collection of indoor plants. I've also purchased repotting kits to repot existing plants into easy plant pots to take advantage of the self-watering system! I'm so thrilled, I love having a house full of plants again!
Reply from easyplant 2026-07-29
Aw, this is wonderful! Delighted to hear that we're on our way to turning your house into a jungle paradise! 🌿 Thanks for the incredibly kind words, Anita.
I bought a large collection of plants when we moved into our new house. They look so great that most people think they aren’t real! So I have told so many people how easy it is to have happy healthy plants with EasyPlant. But the icing on the cake was when I emailed them recently about a pot that was defective and the inside had become loose, they emailed me back to say that they would send me a whole new plant and pot! Talk about outstanding customer service. I will continue to order and refer others to them ❤️👍👏🏻
Reply from easyplant 2026-07-29
Aww, shucks! It's our pleasure, Poolak! We're always happy to help. ❤️ And thanks so much for taking the time to leave us a review - we really appreciate it!
The team went above and beyond to fix a mistake that I made ordering a product!
Great first experience and will continue to support this brand knowing they value their customers and their experience! 💯
Reply from easyplant 2026-07-29
Thanks so much for taking the time to share your experience, John! Delighted to hear that everything got taken care of quickly, and we hope you're loving your plants! 🌟
The plant is fine. But the unboxing was unpleasant. A half eaten candy bar was in the box. The box had a large hole in it so it is hard to know when the candy bar came to be inside of it.
8/5. Easyplant got back to me quickly about what happened with the box. They gave me a partial refund which I appreciated.
Reply from easyplant 2026-07-28
Hi Frances,
Thanks for sharing your feedback with us.
While we're glad to hear your plant arrived in good condition, we're very sorry about your unboxing experience. Finding a half-eaten candy bar inside the box is certainly not what anyone would expect, and we completely understand how unpleasant that must have been.
This isn't the experience we hoped for you, and we appreciate you bringing it to our attention. We'll be sharing your experience with the right teams to help improve our processes.
A member of our escalations team will reach out shortly to see what else we can do to make things right for you. 💚
Plants are doing great. I’ve only had a couple of weeks. I love them and will purchase more in the future. They are so easy to take care of. No guessing on when to water!!!!
Reply from easyplant 2026-07-29
Thanks so much for sharing your experience with us - we'll always aim to make things easy for you! 😉
Plants perfectly healthy after initial watering and me going away for two weeks. Waiting to see if water will last the whole month.
Reply from easyplant 2026-07-26
Going away for two weeks and coming home to healthy plants is the true test! ✈️
That reservoir will keep doing its magic for the rest of the month—enjoy the hands-off care!
This is my first time ordering and I absolutely love my plant and the container. I love how easy it is to keep it alive and it is beautiful.
Reply from easyplant 2026-07-26
Welcome to the easyplant family! We're so glad your first plant and pot combo arrived looking beautiful and making plant parenting feel totally effortless! 🍃
Love the fact you can choose several different colored pots for your plant. Definitely love the fact you only water once a month. Plants are very healthy upon arrival.
Reply from easyplant 2026-07-26
Customizing the pot color to match your vibe plus watering just once a month is the ultimate combo! Thanks for highlighting what makes easyplant special! 🎨
The Fiddle Leaf Fig Tree arrived very quickly and in excellent condition. The packaging was excellent. Getting the plant situated and watered was easy. It remains in perfect condition after two weeks in bright, mostly indirect lighting. Late afternoon it gets some filtered, direct sun. The location seems to be working for the plant. Thanks for a great experience. I highly recommend your service.
Reply from easyplant 2026-07-26
Fiddle Leaf Figs can be notoriously picky, so hearing that yours is thriving after two weeks in that perfect light spot is a massive win! 🌿
Welcome to easyplant!
I just received my fourth order from Easy plant. Every one was packaged so well and have thrived in my home. It does take time to find the light some needed, but are so easy to move or adjust them. I will definitely order again!!
Reply from easyplant 2026-07-26
Four orders in and thriving — you nailed it!
Sometimes finding the sweet spot for natural light takes a little adjusting, but once they settle in, it's smooth sailing. Thanks for choosing us again!🪴
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