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Shopping & Fashion

Helloice

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214 reviews

4.8214 reviews
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About Helloice

Data updated
Website
www.helloice.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
214 reviews
Replies to negative
100% (5/5)
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About this business

Helloice.com, Real hip hop jewelry supplier, offers original & designer rapper jewelry with ideal price, including chains, pendants, urban jewelry, customized and more.

Written by the business, not verified by us.

Is Helloice legit?

Helloice (www.helloice.com) has a 4.8 out of 5 rating on OK.one, based on 214 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the website for being very user-friendly, noting that browsing through the available items and customizing orders is simple and straightforward. People often highlight the stunning designs and impressive quality of the jewelry pieces, frequently expressing great satisfaction with their purchases. Though some customers were dissatisfied with the materials, mentioning that items began rusting over time or were not made of actual silver as advertised. A few reviewers also noted concerns regarding the gold plating fading or the overall product quality falling short of their expectations.

Auto-generated from all reviews of this business. For reference only.

What people say

The quality of product is 1 usd piece…

The quality of product is 1 usd piece of ...Don't buy from them

Reply from Helloice2026-08-09

Hi, we’re truly sorry for the experience with our product. We have an extremely rigorous quality control process but sometimes a few defective products may sometimes fall through the cracks. We will do everything we can to resolve this issue and make sure you have a great shopping experience.We accept returns and exchanges within 30 days from the date of delivery. If you don't satisfied with your item, please contact us at [email protected] or by our Facebook/Instagram official account so that we can help check this problem for you. We are looking forward to hearing from you soon.

AVOID! Scammers

**Look at the reviews against Helloice.co.uk on Trustpilot! Same company** Spent over $300 on a 925 silver, plated in 18k white gold bracelet. The body of it is magnetic! Sent proof and nothing but constant offers of partial refunds or coupons off next purchase. Gave a return address in China and expect you to pay returns etc and then they “check it for wear and damage” before refunding!. Do not trust them

Reply from Helloice2026-08-09

Hi, we’re truly sorry for the experience with our product. We have an extremely rigorous quality control process but sometimes a few defective products may sometimes fall through the cracks. We will do everything we can to resolve this issue and make sure you have a great shopping experience.We accept returns and exchanges within 30 days from the date of delivery. If you don't satisfied with your item, please contact us at [email protected] or by our Facebook/Instagram official account so that we can help check this problem for you. We are looking forward to hearing from you soon. Thanks and sorry again.Could you please provide your order number? This would help us better assist you.

Good quality jewelry

Good quality jewelry. Overall great buying experience. Will purchase again.

Reply from Helloice2026-08-09

Thank you for your heartfelt feedback! We are overjoyed that you love our jewelry quality and overall shopping experience. We look forward to your next purchase and will keep delivering premium items and thoughtful service for you.

Beautiful

I have ordered several items and never disappointed with quality or service.

Reply from Helloice2026-08-09

Thank you so much for your long-term trust and sincere compliment! It’s our greatest motivation that you’ve placed multiple orders and are consistently satisfied with our craftsmanship and service. We will keep maintaining high-quality products and attentive service for you, looking forward to bringing you more satisfying jewelry picks soon!

The pay options.

Reply from Helloice2026-08-09

We offer multiple flexible payment methods for your convenience, including credit card, debit card, Klarna installment payment and other mainstream checkout options. If you have any questions about payment operation or installment plans, feel free to tell me, I will help you solve it right away.

Still waiting on my first order

Still waiting on my first order, I also am looking at other really cool products, I was Lucky to Manage buy 3 14k pices but also Free shipping, And buy one get one free and the third was really cool too and it was on some "burn sale" for just 10USD so i am only buying one 14karot necless with piece cor aboumaybe 70usd for all 3 so i am excited to see how quickly they send it.

Reply from Helloice2026-08-09

So glad you scored such an amazing deal on your three 14k jewelry pieces! The burn sale + BOGO free + free shipping combo is absolutely fantastic, such a great bargain for three items only around $70 total. We totally get your excitement about the shipment speed for your first order. Our warehouse is preparing your parcel actively, we will ship it out as soon as possible and send you the tracking number right away once dispatched. Also happy to hear you’re interested in our other stylish items, feel free to reach out anytime if you have questions about more products!

Replacement😕

I’m having to reorder a product because the first time they came, after a few months of wearing them, not even half a year, they began rusting and texturizing on some parts of it, looking unappealing. I’m really hoping these are not a flop the second time round, mind you I had to pay an “$8 difference” but I’m not too sure what the difference is… But I do know that’s an extra $8 out of my pocket for something that should had been perfect the first time round.

Reply from Helloice2026-08-09

Hi, we’re truly sorry for the experience with our product. We have an extremely rigorous quality control process but sometimes a few defective products may sometimes fall through the cracks. We will do everything we can to resolve this issue and make sure you have a great shopping experience.Any more questions, Please contact us at [email protected] or by our Facebook/Instagram official account so that we can help check this problem for you. Thanks and sorry again.

AVOID THESE SCAMMERS

The metal used in the product was not as described, and despite providing evidence, I was repeatedly offered discounts and partial refunds rather than a proper resolution. Selling cheap costume jewellery described as silver and gold. Don’t expect any refunds as they give an incomplete return address and say you have to pay shipping etc back to China! There are other reviewers who tried to send theirs back and didn’t make it! Wish I’d checked reviews here before purchasing. Looks like they have a lot of fake/paid for reviews under the Helloice.com site

Reply from Helloice2026-08-09

Hi Mich, we’re truly sorry for the experience with our product. We have an extremely rigorous quality control process but sometimes a few defective products may sometimes fall through the cracks. We will do everything we can to resolve this issue and make sure you have a great shopping experience.We accept returns and exchanges within 30 days from the date of delivery. If you don't satisfied with your item, please contact us at [email protected] or by our Facebook/Instagram official account so that we can help check this problem for you. We are looking forward to hearing from you soon. Thanks and sorry again.Could you please provide your order number? This would help us better assist you.

This is my second order with hello ice…

This is my second order with hello ice and I love there jewelry well made and life time garente

Reply from Helloice2026-08-09

Thank you so much for placing your second order with Helloice! We’re thrilled you adore our well-crafted jewelry and value our lifetime guarantee service. We will always stand behind our products and look forward to your next purchase.

This is my 3rd order and I love them…

This is my 3rd order and I love them Great quality jewelry that looks amazing without breaking the bank.

Reply from Helloice2026-08-09

Thank you so much for coming back for your third order! It warms our hearts to know our high-quality, budget-friendly jewelry always wins your love. We can’t wait for you to enjoy your new pieces!

Good price and I hope the pieces are…

Good price and I hope the pieces are going to be nice

Reply from Helloice2026-08-09

Thank you for your purchase! We offer competitive prices while strictly checking product quality. We believe you will be pleasantly surprised when you receive your jewelry. Please feel free to contact us anytime if you have questions after unboxing.

Nice designs

Nice designs, as well as the bogo promotion

Reply from Helloice2026-08-09

Lovely to hear you love our designs and the BOGO promotion!🥰 We fully understand you’re looking forward to your first order being shipped out. Our warehouse is busy preparing your package right now, once dispatched, we will send the tracking number to you instantly. What an amazing bargain you got! Three 14K jewelry items combining BOGO deal, free shipping and the special burn sale item only $10, total around $70 for three pieces is absolutely incredible value. It’s fantastic that you’ve taken a fancy to our other items as well, feel free to message me anytime if you need product details or advice!

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